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Longo Toyota of Prosper
Prosper, TX
1,372 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,372 reviews
July 27, 2024
Is the best dealer in USA I never change them is a family in side the place everyone is nice in side the place everyone is nice More
by Gracie
Employees Worked With
July 27, 2024
I was looking for my dream truck, the Tacoma limited on green and Tony had it. These guys are the best! green and Tony had it. These guys are the best! More
by FranciscoPP
Employees Worked With
July 27, 2024
Once again we are taking care of by the best hands down sales man Tony Bailey ! I have been a customer of his since 2019 got my first Toyota Camry from him and now he’s taking care of my kids putting them sales man Tony Bailey ! I have been a customer of his since 2019 got my first Toyota Camry from him and now he’s taking care of my kids putting them in their first Toyota! You are greeted with a smile and he works hard to get you the best service possible! He is the only one that I will used on my purchases! I recommend him if your in the market for a new vehicle! You will not be disappointed! He’s #1 and I definitely give him a 10 😊 More
by Bibbskristy79
July 26, 2024
Went to one Toyota and they didn’t have what I wanted. Came to Toyota of Prosper and Tony helped me get a car I wanted same day. Amazing service. Came to Toyota of Prosper and Tony helped me get a car I wanted same day. Amazing service. More
by Kiara I.
July 25, 2024
I so appreciated that they gave me an appointment as soon as they heard about my flat tire! as they heard about my flat tire! More
by cgparshall
Employees Worked With
July 25, 2024
The service in the dealership is nice but they did not let me test drive the car , the car was Gold Toyota Certified,. After delivering the car , I notice alot of issues in the car and like needs balance let me test drive the car , the car was Gold Toyota Certified,. After delivering the car , I notice alot of issues in the car and like needs balance, engine vibration and I have to pay next day $248 to clean the system in houston . I don't think it was Gold Toyota Verified. More
by pbob582
Employees Worked With
July 22, 2024
I went to Longo Toyota to help my older parents purchase a new vehicle. These guys are amazing! Very patient and took time to explain everything to my parents in simple terms what was happening, what they a new vehicle. These guys are amazing! Very patient and took time to explain everything to my parents in simple terms what was happening, what they were agreeing to and answered all questions, even if they had already covered it previously. Pricing was extremely fair, follow up after our first visit was polite, consistent but was never pushy or annoying. I want to personally call out Tony “Superman” Bailey. By far the most professional and enjoyable sales advisor I have ever worked with. I wish I would have met him a few months ago so I could have purchased my personal vehicle form him! Preston in finance was also amazing, polite and professional. My parents are by no means sophisticated auto buyers, but he never once made them uncomfortable. The dealership is bright, clean and pleasant to be in. The vehicle we found online was EXACTLY what was presented on the website. There were no hidden fees or addendums on the SUV after we arrived. Pricing was the best in town and we didn’t need to go through and extended back and forth negotiation to get what we wanted. I know auto purchasing can be stressful, but Longo Toyota is just different. I can truthfully say this was actually pleasant and would highly recommend Longo to anyone looking for a new vehicle. More
by Phillip
July 17, 2024
Outstanding service department that is friendly and always has great communication.They are consistently excellent. always has great communication.They are consistently excellent. More
by BLus
Employees Worked With
July 16, 2024
We had an awesome experience here. Tony made finding the perfect car really easy and stress free. We had been planning on purchasing a car from another dealership and before we could p Tony made finding the perfect car really easy and stress free. We had been planning on purchasing a car from another dealership and before we could pick it up it was unfortunately damaged on the lot. We were really disappointed but when we walked into Longo Toyota that same day, Tony did everything he could to get us a car we could be really excited about. More
by sydni.thurman
