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Longo Toyota of Prosper

Prosper, TX

4.9
1,338 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,338 reviews

May 21, 2024

Service was exceptional. Tony is kind, knowledgeable, helpful. He answered all of our questions. It was seamless to do a trade in for the new ride. The finance team was aweso More

by kimberly.pike78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Mitchell
May 21, 2024 -

Longo Toyota of Prosper responded

Thank you Kimberly for coming to Longo Toyota of Prosper for your auto care needs and we all wanted to welcome you to our Longo family.

May 19, 2024

Your sales team was very friendly and professional and actually worked with me to meet my price requirements as well as having us on the road very quickly. More

by space71055
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Longo Toyota of Prosper responded

Thank you for visiting Longo Toyota of Prosper and we're honored to serve you and your auto care needs.

May 16, 2024

Took my Lexus in for an oil change. I wish I would have know about the 2 year 299 was only for Toyota vehicles. It does not clarify that on the website. More

by pchou06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Longo Toyota of Prosper responded

Thank you for your viewpoint. Your feedback has been noted and shared with our management team.

May 12, 2024

Most pleasant car buying experience I’ve EVER had! My sales guy, Ian Flynn, was knowledgeable and above all an absolute pleasure to work with! Ian even stayed 2 hours after closing to ensure I was tak More

by williampwynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Betiku
May 13, 2024 -

Longo Toyota of Prosper responded

Thanks for your shout out for our team member, Ian. It is truly our pleasure to serve you and we're delighted to read of the caring attention provided by Ian and team. Welcome to the Longo Family!

May 02, 2024

Weston Wallace continues to perform his duties in an above and beyond fashion. Very personable and remembers my requests with every visit. More

by Jr.pangborn
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Longo Toyota of Prosper responded

Thank you JR for visiting Longo Toyota of Prosper service center and delighted Weston and the team took wonderful care of you and your auto care needs.

April 26, 2024

The Longo service department is competent, friendly, and timely. I would recommend servicing your Toyota vehicle there. More

by tomirwin2409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Longo Toyota of Prosper responded

Thank you for your recent visit and sharing your review with DealerRater. From all of us @ Longo Toyota of Prosper we're honored to serve you,

April 26, 2024

Not many places that I go into, where I feel like Elvis walking in the building, but it happens every time I’m at Longo Toyota or Prosper! Anyone who has met me, makes a point to come up and talk to me or More

by dbade1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trayce Carter , Preston Mitchell, Stephen Wedderburn, Perla Garza
Apr 26, 2024 -

Longo Toyota of Prosper responded

What a wonderful review! It really means a lot to see this feedback about our team and we're so glad to read your drive home from Longo Toyota of Prosper a satisfied customer. Thank you for being the most important part of our business.

April 24, 2024

Tony got us a great deal on a Sienna and stayed after closing time to take care of us. Definitely worth the drive from Denton to get top notch customer service and an easy, low-pressure buying experience More

by Dana Tucker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Betiku
Apr 24, 2024 -

Longo Toyota of Prosper responded

From all of us @ Longo Toyota of Prosper - Congratulations and THANK YOU for stopping buy and allowing us to earn your business. Enjoy what you drive Dana...

April 22, 2024

Made a great deal on a beautiful new Grand Highlander. Great, friendly customer service without all the runaround. More

by Masv1012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Mitchell
Apr 22, 2024 -

Longo Toyota of Prosper responded

Congratulations and boy did you ever get a beauty - nice job | selection on your 2024 Grand Highlander

April 18, 2024

As usual Tony Bailey got the call and came through! Had exactly what my wife wanted and met our needs! He has not only sold us vehicles but given better than all ither dealerships when it comes to trad More

by bryantmccain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olu Betiku
Apr 18, 2024 -

Longo Toyota of Prosper responded

We're happy to have earned your trust and future business - From all of us @ Longo Toyota of Prosper welcome to our family & congratulations.

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