Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Longo Toyota of Prosper
Prosper, TX
1,372 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,372 reviews
October 22, 2019
Went in for 5k service check up Kenneth Cole James was extremely detailed and has a very Professional attitude. I feel confident with my Tacoma purchase at longo and appreciate the Kenneth Cole James was extremely detailed and has a very Professional attitude. I feel confident with my Tacoma purchase at longo and appreciate the service. More
by Mike U.
Employees Worked With
October 17, 2019
Great Experience Nick and Edwin were great to work with. Happy to have our new Highlander. Some things to follow up on, but I am sure it will go well. Nick and Edwin were great to work with. Happy to have our new Highlander. Some things to follow up on, but I am sure it will go well. More
by JFAllen
Employees Worked With
NICK MOSHER
October 17, 2019
Good guy! Aaron was down to earth and easy to talk to. Felt like he wasn’t playing no game and had my best interest. Also he went out of his way to help out wit Aaron was down to earth and easy to talk to. Felt like he wasn’t playing no game and had my best interest. Also he went out of his way to help out with what I needed AFTER the sale. Helped me with financing dept work even though that’s not his job. More
by Whomikejones
October 15, 2019
2019 Tundra Longo Toyota made buying my truck quick and easy. Would buy from them again. They have a very friendly staff and a convention location in Prosper. Longo Toyota made buying my truck quick and easy. Would buy from them again. They have a very friendly staff and a convention location in Prosper. More
by Todd
Employees Worked With
October 12, 2019
Great service for my 9-yr-old Toyota I worked with Doug at Longo Toyota this time. Just like my previous advisors at this dealer, he is easy to deal with and good at communicating repai I worked with Doug at Longo Toyota this time. Just like my previous advisors at this dealer, he is easy to deal with and good at communicating repair status. No high pressure. I love that you can rent a car from them in a quick 5 minutes. (Thank you, Amber!) While service is not cheap, their prices are reasonable and they offer frequent specials. They get you in and out efficiently. And my car is clean with no grease marks on my light leather interior. I drive 10 miles farther to get to Longo. They are worth it! More
by MrsR
October 12, 2019
Sales department friendly and helpful, not pressured Ozee was very friendly and helpful in the purchase of my new truck. He made the purchase very easy and was very helpful through the the whole process Ozee was very friendly and helpful in the purchase of my new truck. He made the purchase very easy and was very helpful through the the whole process and explained everything. I would buy from this dealership and salesman again. More
by Brent
Employees Worked With
Ozee Fares
October 11, 2019
Service Agent should communicate better Service center itself is not bad and the service is quite good but I have a concern with the service agent Dakota Burns who didn’t follow up at all af Service center itself is not bad and the service is quite good but I have a concern with the service agent Dakota Burns who didn’t follow up at all after the car was handed over to him. I saw the car sitting idle for more than 30 minutes and had to inquire from Ken on what’s going on. I see other agents promptly telling the customers about the time left on their service etc. More
by Cbg
Employees Worked With
DAKOTA BURNS
October 06, 2019
Service was fast. I was in and out in less than an hour. Cisco was very knowledgeable and professional when explaining what was needed for my vehicle. Will definitely return for future service needs. Cisco was very knowledgeable and professional when explaining what was needed for my vehicle. Will definitely return for future service needs. More
by Chad
Employees Worked With
Francisco "Cisco" Jimenez
October 04, 2019
Longo Toyota of Prosper always exceeds my expectations. They service my Toyota vehicle and Francisco has been my service advisor for over a year and a half and he is an excellent advisor. He gives me hone They service my Toyota vehicle and Francisco has been my service advisor for over a year and a half and he is an excellent advisor. He gives me honest and accurate updates of maintenance for my car. I would not go anywhere else. More
by AnaM
Employees Worked With
Francisco "Cisco" Jimenez
