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Longo Toyota of Prosper

Prosper, TX

4.9
1,372 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,372 reviews

December 31, 2019

These people have gone above and beyond for me. Did not have to wait long like other dealerships I’ve dealt with in the past. Extremely happy & Highly recommended! More

by Dentcraftoftexas
Recommend Dealer
Yes
Employees Worked With
Alex burris, Tony Pan, Preston Mitchell
Dec 31, 2019 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for the kind words you've mentioned in your DealerRater review. I cannot wait to share this posting with Preston, Tony and Alex. I know it's going to make their day it certainly has made mine. Happy New Year Team Longo Toyota of Prosper

December 31, 2019

I am very impressed by the staff at this dealership. It was their professionalism that helped me make my decision to buy my vehicle here. More

by Sarah
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BAZ RAHMAN
Dec 31, 2019 -

Longo Toyota of Prosper responded

From all of us at Longo Toyota of Prosper we certainly appreciate you entrusting us with your car care needs. Welcome to the Longo Toyota Family. Team Longo

December 30, 2019

Second vehicle from Longo in Prosper! Nick Mosher was made everything easy for us. This Toyota Prosper does not play with customer’s money (very important). This dealer is really good. More

by Chefj627
Recommend Dealer
Yes
Employees Worked With
Billy Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NICK MOSHER
Dec 30, 2019 -

Longo Toyota of Prosper responded

Welcome back Chefj627 - I loved reading this review and cannot wait to share it with Nick/Billy and the team, I know it's going to make their day, it certainly has made mine. Happy New Year! Kary Loefler Guest Relations Director

December 28, 2019

Reception was very good. Serviced my Toyota RAV4, picked up today, yet to access the performance after servicing. David Araujo attended to me. Good guy. More

by vebuchiom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Araujo.
Dec 30, 2019 -

Longo Toyota of Prosper responded

Thank you for taking the time to share your visit to Longo Toyota of Prosper on DealerRater and appreciate you entrusting us with your car care needs. Have a wonderful 2020 and hope to see you in our Service Dept. Kary Loefler Guest Relations Director

December 24, 2019

From first visit having car serviced and then recently purchasing new vehicle, all wonderful experience s!! Third Toyota to own. Thankful to find this dealership!! More

by carolswik
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Business man who helped finalize details 5 stars, Francisco "Cisco" Jimenez, TONY CANALE
Dec 24, 2019 -

Longo Toyota of Prosper responded

Hello carolwik, Glad to read that Tony, Randall and Francisco took great care of you. From all of us here at Longo we really do appreciate your business. Congratulations on your third Toyota! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

December 23, 2019

Longo delearship made the whole car buying process easy. They were friendly, helpful and thorough in their approach. I was extremely satisfied with the experience and will not hesitate in recommending them More

by del_rodriguez
Recommend Dealer
Yes
Employees Worked With
BAZ RAHMAN
Dec 23, 2019 -

Longo Toyota of Prosper responded

Hello del_rodriguez, Glad to read that everyone was friendly and helpful. From all of us here at Longo we really do appreciate your business. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

December 21, 2019

Such a great experience with Baz and the team at Toyota Prosper. Baz was patient and let me test drive and look at everything I wanted to see. He never pressured me or made me feel rushed to make a decisio More

by areed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BAZ RAHMAN
Dec 23, 2019 -

Longo Toyota of Prosper responded

Hello areed, Thank you for the awesome review! We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Toyota! Congratulations and keep spreading the word about Longo Longo Toyota of Prosper, Baz we could never have enough business. Welcome to the Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. jessica.galvan@longotoyota.com

December 21, 2019

Great location. My salesman, Harvey, answered all my questions and explained all the features regarding my car. Absolutely love my new car. Very rewarding experience. More

by Clemk37
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pan
Dec 23, 2019 -

Longo Toyota of Prosper responded

Hello Clemk37, Congratulations on your purchase and thank you so much for sharing your feedback on DealerRater. Were happy to read Harvey provided you with great service. Welcome to our Longo Family! Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

December 21, 2019

Tony was great! He exceeded our expectations and made this our best vehicle purchase to date. Longo's Customer Service was awesome as well. We will buy from Tony and Longo again. More

by Chase
Recommend Dealer
Yes
Employees Worked With
TONY CANALE
Dec 23, 2019 -

Longo Toyota of Prosper responded

Hello Chase, CONGRATULATIONS on your new Toyota. We are glad to read that Tony took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Galvan Guest Relations Supervisor D. 626-580-6268 E. Jessica.galvan@longotoyota.com

December 20, 2019

Tony is always very helpful and will call regularly to ensure we continue to be happy with our purchase. This is very much appreciated! Thanks Tony! More

by melissamtaylor
Recommend Dealer
Yes
Employees Worked With
TONY CANALE
Dec 20, 2019 -

Longo Toyota of Prosper responded

What a great way to end our week at Longo Toyota of Prosper. As we roll into the Holiday season, we wanted to THANK YOU for entrusting us with your car care needs and look forward to serving your in the future. Happy Holidays! Kary Loefler Guest Relations Director

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