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Longo Toyota of Prosper

Prosper, TX

4.9
1,372 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,372 reviews

January 13, 2020

INCREDIBLE , GREAT EXPERIENCE 100 % satisfied I work In sales and with the public also and Harrison Murphey was top notch in every aspect , very professional , answered all questio More

by Rperot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Jan 13, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout-out on DealerRater and appreciate your efforts in recognizing one of our team members, Harrison. Have a great week and welcome to the Longo Toyota of Prosper Family

January 13, 2020

Over and Above My experience at Longo Toyota was smooth and the value they gave me for my trade in was more than I thought it would be. All my questions were answere More

by sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Pan, JAMES BROWN, Harrison Murphey
Jan 13, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout-out on DealerRater and appreciate your efforts in recognizing a few of our team members. Have a great week and welcome to the Longo Toyota of Prosper Family

January 13, 2020

Harrison was GREAT! If you need a Toyota in the DFW area...make sure to check out Longo Toyota in Prosper. I needed a good used 4Runner for my son to drive to school. H More

by bcasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince TalPlacido, Harrison Murphey
Jan 13, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout-out on DealerRater and appreciate your efforts in recognizing a handful of our team members. Have a great week and welcome to the Longo Toyota of Prosper Family

January 10, 2020

They are very good. Every time I go for service. Answer all my questions, the service is key. You don’t find service anymore and if they have it I stay with them. More

by A
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco "Cisco" Jimenez, Kevin Sinker
Jan 13, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout-out on DealerRater and appreciate your efforts in recognizing a handful of our team members. Have a great week and welcome to the Longo Toyota of Prosper Family.

January 08, 2020

Tony was friendly and easy to work with. He did not pressure me to purchase the vehicle. I am happy with the service overall. Thanks More

by hemangsheth
Recommend Dealer
Yes
Employees Worked With
TONY CANALE
Jan 09, 2020 -

Longo Toyota of Prosper responded

Thank you for taking the time to post about your visit to Longo Toyota of Prosper and delighted to read of the caring attention provided by Tony. Welcome to the LTP Family! Kary Loefler Guest Relations Director

January 08, 2020

Services rendered were very good and additional maintenance was appreciated and well performed - thanks for the free car wash. And maintenance was completed timely - my stay was short lived in the More

by Harris4201
Recommend Dealer
Yes
Employees Worked With
DAKOTA BURNS
Jan 09, 2020 -

Longo Toyota of Prosper responded

Thank you for your very kind review on DealerRater and appreciate your trust in our company. We will see you in another 5K miles and or 6 months in our Service Drive. Happy New Year! Team Longo Toyota of Prosper

January 04, 2020

Kenneth was polite, thorough and quick. Truck was washed without asking and returned within the hour as promised. Will definitely keep using Longo Service in future! More

by steve_kealler
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Longo Toyota of Prosper responded

From all of us at Longo Toyota of Prosper, we wanted to say THANK YOU for entrusting us with your car care needs. Make it a great day and hurry back Kary Loefler Guest Relations Director LTP

January 03, 2020

Fast and efficient, was in and out, never knew buying a car could be so easy. The sales staff were competant, knowledgeable, and took pride in their work. More

by jeffl7
Recommend Dealer
Yes
Employees Worked With
NICK MOSHER, JAMES BROWN
Jan 03, 2020 -

Longo Toyota of Prosper responded

Thank you so much for this awesome shout out on DealerRater about your visit to Longo Toyota of Prosper. I'm delighted to read of the caring attention provided by a few of our team members, James/Nick. From all of us at LTP, Happy New Year!!!!!!! Kary Loefler Guest Relations Director

January 02, 2020

Relatively Painless Tony Canale was very helpful with identifying the vehicle for purchase prior to visiting the dealership and expediting the deal once there. However, t More

by Sarah
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
TONY CANALE
Jan 03, 2020 -

Longo Toyota of Prosper responded

Good Evening Ms. Sarah, My name is Kary Loefler, Guest Relations Director for Longo Toyota of Prosper. I wanted to extend our sincere apology for your experience with our Finance Dept. Feedback such as yours is only going to help us be a better company today than we were yesterday. I will make sure however, that Tony knows how much you appreciated his services. Have a wonderful 2020 Kary

January 01, 2020

Harrison Murphy was excellent and very professional and went out if his way to make sure we were taken care we were 100% satisfied with our purchase and would debut from him again More

by Rperot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kary Loefler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AMBER BOWDEN, Tony Pan, Harrison Murphey
Jan 03, 2020 -

Longo Toyota of Prosper responded

Happy 2020 from all of us at Longo Toyota of Prosper. We can't thank you enough for entrusting us with your car care needs. I will make sure the team at LTP receives a copy of this review, I know it's going to make their day, it certainly has made mine. Hurry back! Kary Loefler Guest Relations Director

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