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Longo Toyota of Prosper

Prosper, TX

4.9
1,372 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,372 reviews

January 24, 2020

The service department is over priced for repairs/maintenance and it took multiple trips for basic stuff. I wouldn’t recommend for service on your vehicle. More

by Mike
Recommend Dealer
No
Employees Worked With
Don’t now names
Jan 24, 2020 -

Longo Toyota of Prosper responded

Good Morning Mike My name is Amber Bowden and I work in the Service Dept, for Longo Toyota of Prosper. Because your voice/experience is important to us, I would like to find out more about what may have transpired during your visit. At your convenience, I can be reached at, 972.346.5854 or amber.bowden@prospertoyota.com. I look forward to regaining your trust! Amber

January 23, 2020

The sales and management staff at Longo were knowledgeable, friendly, and professional in working with me on my truck purchase. I would definitely buy from them again. More

by Craig H
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pan, BAZ RAHMAN
Jan 23, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and appreciate your efforts in recognizing a few of our team members. Have a wonderful rest of the week and hurry back! Team Longo Toyota of Prosper

January 23, 2020

Tony went out of his way to get me what I wanted and fast. Excellent service and communication- would definitely buy from Tony and Longo again. More

by Jen Mo
Recommend Dealer
Yes
Employees Worked With
TONY CANALE
Jan 23, 2020 -

Longo Toyota of Prosper responded

Thank you Jen, for taking the time to post on DealerRater about your visit to Longo Toyota of Prosper we all certainly appreciate your efforts. Have a great weekend and welcome to the Longo Toyota of Prosper Family! Kary Loefler Guest Relations Director LTP

January 21, 2020

Service was great. Very friendly and accommodating staff, made purchasing a vehicle easy. No hassle and wasted time playing games over pricing and option. Gave honest opinions on options More

by cristow01
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BAZ RAHMAN
Jan 21, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater about your visit to Longo Toyota of Prosper. Have a wonderful rest of the week and hurry back! Team Longo!

January 19, 2020

This was a really great buying experience for me, I would absolutely return to this dealership just to purchase through Aaron. He definitely proves that buying a vehicle doesn’t have to be a stress riddled e More

by nichsrobertson
Recommend Dealer
Yes
Employees Worked With
Aaron Koronkiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Longo Toyota of Prosper responded

THANK YOU so much for taking time to post on DealerRater about your visit to Longo Toyota of Prosper and entrusting us with your car care needs - Team Longo Toyota of Prosper

January 18, 2020

If I could give a million+ more stars I would! Tony and Longo Toyota Prosper are the best, hands down!! They’ll take care of you just like family. Tony is full of energy and really cares about getting you More

by KatyDens
Recommend Dealer
Yes
Employees Worked With
TONY CANALE
Jan 20, 2020 -

Longo Toyota of Prosper responded

WOW - LOVE * LOVE * LOVE this review - How kind are you and THANK YOU for making us all smile at Longo Toyota of Prosper. I'm so delighted to read of the caring attention provided by Tony and the team. Enjoy your brand new 2020 Toyota Corolla, it's a beautiful vehicle and we're so happy for you - Nice Job! Kary Loefler Guest Relations Director

January 18, 2020

Great sales lady Sherri Weng. Financing was quick. Yes, I paid cash which speeds the process. But I have paid cash for other cars at other dealerships, and the process was still terribly slow. This exper More

by bcatlow
Recommend Dealer
Yes
Employees Worked With
Chad in the finance department., Sherri Weng
Jan 20, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater about your visit to Longo Toyota of Prosper and with one of our team members, Sherri. I will make sure she receives a copy of this review, I know it's going to make her day. Welcome to the LTP Family! Kary Loefler Guest Relations Director

January 16, 2020

Highly Recommend! I've bought quite a few vehicles in my life, and have always dreaded the dealership experience. When I went inquired online, Nick called me almost imm More

by NewToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NICK MOSHER
Jan 16, 2020 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and the efforts in recognizing one of our team members, Nick. Have a wonderful rest of the week and keep spreading the word about Longo Toyota of Prosper / Nick we can never have enough business. Kary Loefler Guest Relations Director

January 15, 2020

Was met at service door enthusiastic and was treated great service my car that I bought in Utah from another dealer. I will be back More

by Frank2181952
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Longo Toyota of Prosper responded

THANK YOU for entrusting Longo Toyota of Prosper with your car care needs and appreciate your efforts, in recognizing a few of our team members, Randal/Kenneth. Welcome to the Longo Toyota of Prosper Family Kary Loefler Guest Relations Director

January 14, 2020

Harrison did a great job from calling me to following up with me in appointment. Ince I got to the dealership he was very attentive and was open to what my needs and wants were. He did a great job before,d More

by Lunaman77
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Jan 16, 2020 -

Longo Toyota of Prosper responded

What a great way to end out day at Longo Toyota of Prosper with such an amazing review as this. THANK YOU so much for this wonderful posting. Make it a great day - Team Longo Toyota of Prosper.

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