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Longo Toyota of Prosper

Prosper, TX

4.9
1,372 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,372 reviews

June 04, 2020

Wonderful experience of buying a car with Edwin. He knows exactly what he is talking about. Post customer service is great. I can’t catch up with all the new tech and Edwin came in very helpful. Highly recom More

by Wennie
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2020 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU so much for this wonderful review on DealerRater. I cannot wait to share this with Edwin, I know it's going to make his day, it certainly has made mine. Please be safe and welcome to the Longo Family! Kary Loefler Guest Relations Director Longo Toyota of Prosper

June 02, 2020

I had the best buying car experience ever with Sherri. I absolutely enjoy the time I spent at the dealership. Good work Sherri!!! Way to go. Highly recommended! I know some of us hate car buying experienc More

by kennyreth
Recommend Dealer
Yes
Employees Worked With
JAMES BROWN, Sherri Weng
Jun 03, 2020 -

Longo Toyota of Prosper responded

From all of us at Longo Toyota of Prosper - CONGRATULATIONS and thank you for entrusting us with your car care needs. Please stay safe and welcome to our family! Team Longo Toyota of Prosper...

June 02, 2020

Easily the best car buying experience I’ve ever had. Up Easily the best car buying experience I’ve ever had. Up front, fair pricing, excellent communication and no high pressure- just a genuine desire t More

by Forever Toyota
Recommend Dealer
Yes
Employees Worked With
Sherri Weng
Jun 03, 2020 -

Longo Toyota of Prosper responded

Thanks for the shout out on DealerRater - Team Longo Toyota of Prosper

May 29, 2020

Harrison Murphey made this deal happen. I was on the fence about trading in my 2016 Tundra TRD pro and purchasing a 2020 Tundra TRD pro, but this young man got us a great deal and worked very hard to me More

by daniel.dechenne
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez, Harrison Murphey
May 29, 2020 -

Longo Toyota of Prosper responded

What a great way to begin our day at Longo Toyota of Prosper - THANK YOU so much for entrusting us with your car care needs. Have a wonderful / safe weekend and keep spreading the word about LTP, we can never have enough business Kary Loefler Guest Relations Director LTP

May 26, 2020

Great service and friendly staff. Maintenance on the vehicle was fast and they even offered to pick up and drop me off via Uber. Great overall experience. More

by Franky.delatorre83
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez
May 27, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater.... Sincerely - Team Longo

May 24, 2020

Every point of contact at Longo Toyota from check in, review of service reports, to getting the job done was handled professionally. I'm extremely satisfied. More

by Joseph.
Recommend Dealer
Yes
Employees Worked With
DAKOTA BURNS
May 25, 2020 -

Longo Toyota of Prosper responded

Thank you Joseph for the shout out on DealerRater and appreciate you entrusting us with your car care needs. - Please have a safe Holiday - Team Longo

May 20, 2020

Service was overall good except I wish they offer to loan you a car while your car is being serviced at the shop. My car was sent to Toyota to fix a “ recall” issue. When my husband’s car had the same issue More

by MParedes
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2020 -

Longo Toyota of Prosper responded

Thank you for your feedback and it has been shared with our Service Mgmt team. Team Longo

May 19, 2020

Friendly service. Mr Padron was excellent in knowledge of car. He was professional and appreciated our goals. Highly recommend anyone see him if they are buying a car. More

by dwgplanner
Recommend Dealer
Yes
Employees Worked With
Jose Padron
May 20, 2020 -

Longo Toyota of Prosper responded

Thank you so much for this awesome review on DealerRater and appreicate your efforts in recognizing our team member, Jose. Have a wonderful rest of the week and hurry back - Team Longo Toyota of Prosper!

May 14, 2020

Very pleasant and productive experience with Harrison I had a really good idea of what I wanted when I went into Longo. Harrison Murphy did a great job of making it happen. Very pleasant, professional a More

by recashon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Brooks, Harrison Murphey
May 14, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and appreicate your efforts, in recoginizing one of our team members, Harrison. Have a wonderful rest of the week and please stay safe. Team Longo

May 12, 2020

Privacy does not exist.Close by where we live.Watch for Privacy does not exist. Close by where we live. Watch for a salesman called RW. He steals contact info. Enjoyed meeting James again. Takes too lon More

by norman_pickett
Recommend Dealer
Yes
Employees Worked With
David Wilmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Longo Toyota of Prosper responded

Good Morning Mr. Pickett, Being a guest of Longo's you know how serious we take our guests experiences/feedback. Mr. James Brown, one of our Sales Managers will be in contact with you directly, so you can provide more details about the matter you've mentioned with privacy and stealing contact information. Sincerely, Kary Loefler Guest Relations Director

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