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Longo Toyota of Prosper

Prosper, TX

4.9
1,372 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,372 reviews

June 27, 2020

We purchased a new vehicle from Longo Toyota on 6/25/20. Most people dont look forward to purchasing a vehicle as it is often a very stressful process. This was a very different experience. What we encounte More

by M. Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maldonado, John Baldwin
Jun 27, 2020 -

Longo Toyota of Prosper responded

WOW - what a great way to begin our day at Longo Toyota of Prosper. We know you have many choices when selecting a brand/dealer and we're all very honored to have been selected to handle your car care needs. Have a wonderful/safe weekend. Team Longo

June 26, 2020

Harrison was one of the best salesmen I’ve encountered when buying a vehicle. The process was quick and easy and he didn’t give me the run around while trying to purchase a vehicle. 10/10 would recommend More

by Chance
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Jun 26, 2020 -

Longo Toyota of Prosper responded

Happy Friday - it's Longo Toyota of Propser wanting to say THANK YOU for entrusting us with your car care needs. Have a wonderful weekend and welcome to the Longo Family! Kary Loefler Guest Relations Director

June 23, 2020

Our purchase of a new car at Longo Toyota was a great experience! Everyone at the dealership was friendly and helpful. Our salesman, Jeff Hall, did an excellent job assisting us. He was very friendly, kn More

by Berteottir
Recommend Dealer
Yes
Employees Worked With
Jeff Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Weiner was especially helpful with the financing of our new car.
Jun 23, 2020 -

Longo Toyota of Prosper responded

What a great way to begin our day at Longo Toyota of Prosper. So delighted to read of the caring attention the team provided. We know you have many choices when selecting a brand/dealer and we're all very honored to have been selected to handle your car care needs. Make it a great day Kary Loefler Guest Relations Director

June 20, 2020

This was our first time at Longo Toyota of Prosper, and the staff was very helpful and friendly. Our purchase was quick and easy. We highly recommend checking them out if you are in the market for a new To More

by matt
Recommend Dealer
Yes
Employees Worked With
Jeff Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pan, Preston Mitchell
Jun 22, 2020 -

Longo Toyota of Prosper responded

Hi Matt - It's Longo Toyota of Prosper wanting to say THANK YOU for entrusting us with your car care needs. Delighted to read of the caring attention provided by the team. Have a wonderful rest of the week and hurry back! Kary Loefler Guest Relations Director

June 20, 2020

Great service and really knowledgeable staff! So glad you are in Prosper now and Doug Ranzer in service is top notch! Doug is a consummate professional with exemplary work ethic and it shows! More

by chadgill8
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service technicians were very helpful as well
Jun 22, 2020 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and welcome to the Longo Toyota of Prosper Family! Team LTP

June 16, 2020

Painless!! This is the smoothest transaction I have ever done at a dealership. I always make my husband go first to make the deal because I hate it so much. Har More

by christinamoats1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Jun 16, 2020 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater and appreciate you and your family entrusting Longo Toyota of Prosper with your car care needs. Welcome to our Family! Kary Loefler Guest Relations Director LTP

June 14, 2020

Great Car Buying Experience Dealership was really nice and environment was great. They went above and beyond to make sure we were comfortable with our purchase and were not push More

by clayconine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Jun 15, 2020 -

Longo Toyota of Prosper responded

Happy Monday Clayconine - It's Longo Toyota of Prosper wanting to say CONGRATULATIONS and delighted to read how happy you are with your experience. Have a wonderful rest of the week and keep spreading the word about Longo / Harrison, we can never have enough business. Team Longo Toyota of Prosper

June 12, 2020

This dealership was very nice in my opinion. It was quite out of the way for me, but the service was well worth it. I got my dream SUV at a great price. Harrison Murphey was more then happy to really give me More

by heather.gaughan
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Jun 12, 2020 -

Longo Toyota of Prosper responded

All of us at Longo Toyota of Prosper are so delighted to know, that we had your dream car on our lot and happy to read, of the caring attention Harrison provided during your visit. Welcome to our Family Heather! Team LTP

June 12, 2020

Excellent customer service! I had very specific wants in a 4Runner, and after doing an online search, we narrowed our search to two dealerships. We chose to drive to the furthest More

by Shawna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Jun 12, 2020 -

Longo Toyota of Prosper responded

What a great way to start our day at Longo Toyota of Prosper - Hi Shawna - glad to read that you found the 4Runner you were looking for at our campus. I couldn't agree with you more about Harrison, his guests are so important to him and delighted to read of the caring attention he provided during your visit. Make it a great day and welcome to the Longo Family! Kary Loefler Guest Relations Director

June 08, 2020

Sherri Weng is a outstanding salesperson. The finance dept tried to screw me on the interest rate, but finally gave me a good rate once I showed I was willing to walk away and get me my own financing. More

by memonson
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherri Weng
Jun 09, 2020 -

Longo Toyota of Prosper responded

I'm delighted to know of the caring attention provided by Sherri and sorry to read about your Finance Exp. I know our Sls Mgmt team is always interested in our guest visits. Please do not heistate to contact them to discuss at your convenience. Sincerely, Team Longo Toyota of Prosper

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