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Longo Toyota of Prosper

Prosper, TX

4.9
1,374 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,374 reviews

August 17, 2020

Always a pleasant experience at this dealership. Kenneth takes an interest in my needs for service and the time it will take to complete the service. More

by Prius
Recommend Dealer
Yes
Employees Worked With
Kenneth James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Longo Toyota of Prosper responded

Happy Monday and THANK YOU for the shout out on DealerRater about your visit to Longo Toyota of Prosper. We know you have many choices when selecting a dealership and we're all very honored you've chosen Longo/Kenneth to handle your car care needs. Hurry back! Kary Loefler Guest Relations Director LTP

August 07, 2020

Needed a basic Tacoma for our farm and found a the perfect model online and made a call and connected with Harvey. He had RW assist us as within a couple of emails and calls the deal was done. Fair More

by PriceClark
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Longo Toyota of Prosper responded

Happy Friday Price Clark - it's Longo Toyota of Prosper wanting to say CONGRATULATIONS, delighted to read that we had the truck that fit your needs on our lot. I will make sure the team receives a copy of this review, I know it's going to make their day, it certainly has put a smile on my face this morning. Welcome to the Longo Family! Kary Loefler Guest Relations Director

August 06, 2020

Went to this dealership 8/4/2020. Salesperson knew I was on my way to view a used vehicle. . Arrive only to be handed off to another salesperson because the car was being sold before I arrived. Original Sal More

by Katherine
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Koronkiewicz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Longo Toyota of Prosper responded

Thank you Katherine for taking Mr. James Browns phone call this afternoon and again, would like to extend our sincere apology. Events such as this are a learning lesson to us all and appreciate you sharing your feedback both online/phone. Congratulations on your recently purchased vehicle Team Longo

August 06, 2020

Best dealer I have ever dealt with. Employees are Best dealer I have ever dealt with. Employees are friendly, efficient and knowledgeable. I would highly recommend this dealership to anyone wanting More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Orsburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Weston Wallace, Sherri Weng
Aug 06, 2020 -

Longo Toyota of Prosper responded

Hi Bill - My name is Kary Loefler, Guest Relations Director for Longo Toyota of Prosper. I wanted to THANK YOU for all the kind words you've mentioned in your DealerRater review. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo to handle your car care needs. Make it a great day, please stay safe and keep spreading the word about Longo / Sherri / Randall / Weston, we can never have enough business. Kary

August 05, 2020

As always, a very responsive service staff.Easy to As always, a very responsive service staff. Easy to communicate with updates via text. Always provided with a summary at end of service. De More

by Dr.Gizmo
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Longo Toyota of Prosper responded

Thanks for the Shout out on DealerRater - From Team Longo

August 01, 2020

Made it as easy as possible. Harrison worked hard to make is easy for us to find and buy the Rav4 that we wanted. I would go back to Longo Toyota of Prosper. More

by remeturner
Customer Service
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Aug 01, 2020 -

Longo Toyota of Prosper responded

Thank you for putting a smile on our faces on a Saturday at Longo Toyota of Prosper. We're honored to have been selected to handled your car care needs. Hurry back and please stay safe! Kary Loefler Guest Relations Director

July 27, 2020

Doug was courteous and handled my appointment to my satisfaction. Ordered parts for my recall and called to schedule the appointment at a time convenient for me More

by Ken
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and appreciate your efforts in recognizing one of our team members, Doug! Have a great evening.... Team Longo Toyota of Prosper

July 25, 2020

I’ve been using your great dealership since it opened and its always been a great experience from arriving to driving home. David Araujo is simply the best! More

by CharlesV
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Longo Toyota of Prosper responded

Thank you for starting our Monday off with a smile and cannot wait to share this with David and the team. Make it a great day and thanks again for sharing your Longo Toyota of Prosper experience. Team LTP

July 24, 2020

Awesome buying experience Our experience with Longo Toyota of Prosper was amazing. We found the vehicle on-line and decided to drive 50 minutes plus for a test drive. Harrison More

by alvino2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Jul 25, 2020 -

Longo Toyota of Prosper responded

Thank you so much for all the kind words you've mentioned in your DealerRater review. From all of us at Longo Toyota of Prosper CONGRATULATIONS on your new purchase and we're very honored you've chosen us to handle your car care needs. Have a wonderful weekend and hurry back! Kary Loefler Guest Relations Director

July 20, 2020

Very easy, no hassle car buying experience. Great customer service. True desire to earn and keep your business. Thanks David Wilmoth, Vince and Longo Staff. More

by jleehert
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Wilmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince TalPlacido
Jul 21, 2020 -

Longo Toyota of Prosper responded

THANK YOU * THANK YOU * THANK YOU for the shout out on DealerRater. From all of us at Longo Toyota of Propser - Welcome to our family! Kary Loefler Guest Relations Director

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