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Longo Toyota of Prosper
Prosper, TX
1,373 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,373 reviews
October 05, 2020
Aaron was very helpful and responsive to all my questions before coming in and on site. As a first-time car buyer, he helped me understand the process, answered my questions, and was knowledgeable about the before coming in and on site. As a first-time car buyer, he helped me understand the process, answered my questions, and was knowledgeable about the car's features and services. More
by Jesse
Employees Worked With
October 05, 2020
The service attendant and advisor were helpful and polite. Their professional behavior and actions clearly showed that they respect their customers. All communication was clear, and they made sure th polite. Their professional behavior and actions clearly showed that they respect their customers. All communication was clear, and they made sure there were no surprises. Excellent Service! More
by xxxxxx Shine
Employees Worked With
October 05, 2020
HiReally good in service per service advisor and his Hi Really good in service per service advisor and his name is Fransisco. On time and polite. I like to come back to this service again.Glassexpo, Ale Hi Really good in service per service advisor and his name is Fransisco. On time and polite. I like to come back to this service again.Glassexpo, Alex More
by Pgm1962
Employees Worked With
Francisco "Cisco" Jimenez
September 29, 2020
I had a great experience working with Harrison on my new tacoma truck. harrison sent me all details over email/sms prior to me getting at the dealership. Once I got to the dealership he explained the highli tacoma truck. harrison sent me all details over email/sms prior to me getting at the dealership. Once I got to the dealership he explained the highlighting features of the tacoma and helped me throughout the process. I didn't had to go back and forth with the dealership and got a good deal. I would highly recommend Longo Toyota of Prosper and Harrison at the dealership! More
by Asad
Employees Worked With
Harrison Murphey
September 28, 2020
I am a customer for life. A very satisfying experience. I did most of the paperwork on the phone, so there really was not any waiting time at all. did most of the paperwork on the phone, so there really was not any waiting time at all. More
by Kelly
Employees Worked With
Tony Pan, Harrison Murphey
September 28, 2020
Great service, great service consultant, over great experience!! Chase made sure to inspect and answer all the questions and concerns I had. Keep up the great work. experience!! Chase made sure to inspect and answer all the questions and concerns I had. Keep up the great work. More
by Sorenp
Employees Worked With
Chase Reninger
September 28, 2020
Harrison was professional, friendly and helpful. He found the truck I wanted even though it was not in stock when I visited the dealership. He kept me notified and was a pleasure to deal with. the truck I wanted even though it was not in stock when I visited the dealership. He kept me notified and was a pleasure to deal with. More
by DP
Employees Worked With
Harrison Murphey
September 25, 2020
You guys at longo have a superb costumer service, you put the customer’s interest first and we felt honored.. thanks to all you guys that attended to us today.. mr Harvey, mr Olu and mr Chad in finance.. we the customer’s interest first and we felt honored.. thanks to all you guys that attended to us today.. mr Harvey, mr Olu and mr Chad in finance.. we appreciate you guy and will be willing to introduce my people to your business More
by Cissealhaj
September 24, 2020
Sales man was David wilmoth, He was friendly and made the easy for us to get our Camry and we are happy that we went to Toyota Longo in prosper! easy for us to get our Camry and we are happy that we went to Toyota Longo in prosper! More
by Vidayousefipour
Employees Worked With
