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Longo Toyota of Prosper

Prosper, TX

4.9
1,374 Reviews
At Longo Toyota of Prosper, our guiding principle is “Taking care of our guests, one at a time.” We create superior guest experiences that exceed expectations at every touchpoint. Our goal is to create lifelong relationships by establishing trust and loyalty through integrity and transparency. We never charge over MSRP or add overpriced additional equipment on our great selection of new, certified used, and used cars. We are proud to be part of the DFW community and actively support educational and charitable organizations. Our knowledgeable and helpful team members look forward to serving the DFW and surrounding communities.
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2100 West University Drive

Prosper, TX

75078

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Showing 1,374 reviews

November 06, 2020

Tony went above and beyond for me and I couldn’t be happier about purchasing from him. I’m on my third vehicle now and this has by far been the most pleasant experience I’ve had. More

by Chance Halford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2020 -

Longo Toyota of Prosper responded

Thank you Chance for sharing your visit to Longo Toyota of Prosper on DealerRater. We certainly appreciate your efforts in recognizing one of our team members, Tony. Have a wonderful weekend and keep spreading the word about Longo / Tony, we can never have enough business. Kary Loefler Guest Relations Director

November 03, 2020

Excellent customer service with zero issues. They are always friendly and service the car in a short enough timeframe that I can just wait for the car without leaving the dealership. More

by Ron25carter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez
Nov 03, 2020 -

Longo Toyota of Prosper responded

What a great way to begin our day at Longo Toyota of Prosper - Thank you for the smile and THANK YOU for the entrusting us to handle your servicing needs. Stay safe and hurry back! Kary Loefler - Guest Relations Director

November 03, 2020

He was great! Put us in the car we wanted and stayed within our budget! Superman is the way to go if you’re looking for your dream Toyota! More

by jordan.g.stewart00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Longo Toyota of Prosper responded

Good Morning and Happy November - It's Longo Toyota of Prosper wanting to THANK YOU for entrusting us with your car care needs. Please enjoy what you drive and welcome to the Longo Family! Team Longo

October 29, 2020

Best sales experience I have had at any level with a automobile dealership. My salesperson Edwin Tillman was very knowledgeable but not arrogant, very patient and very transparent. Their pricing was the More

by helen.tran109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Tillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Longo Toyota of Prosper responded

Happy Friday Ms. Tran and welcome back to Longo Toyota of Prosper. I couldn't agree with you more about Edwin, he's certainly one of the many reasons why I'm so proud of this dealership. We're very honored that you've chosen us, not once, but twice in handling your vehicle purchasing needs. Please have a safe weekend and enjoy what you drive. Kary Loefler Guest Relations Director

October 29, 2020

Tony Bailey “Superman” was GREAT!! Awesome service, facility, and always a perfect experience. In and out in less than a few hours with my second Tundra. Wouldn’t go anywhere else or drive any other tr More

by kriswhite1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harvey Portwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Pan
Oct 29, 2020 -

Longo Toyota of Prosper responded

Good Morning - WOW what an amazing review and welcome back - 2 Tundra's - nice job!!! I will let Tony know how highly you thought of his services, that you wanted to post this wonderful testament about your experience at Longo Toyota of Prosper. We LOVE "customers for life" Kary Loefler Guest Relations Director

October 22, 2020

Service department was fast, courteous and informative. The facility is clean and comfortable. Convenient to my house and easy online scheduling. Bring back the coffee !! More

by Homeyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco "Cisco" Jimenez
Oct 22, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater. We work very hard to keep our facility clean and comfortable for our guests and appreciate your feedback on our coffee service. Make it a great day and we will see you in another 5K miles or 6 months.. Kary Loefler Guest Relations Director

October 20, 2020

I have always received and continue to receive excellent customer service from smiling faces. I purchased an extended service warranty and it was definitely worth it. More

by hollyn.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Araujo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco "Cisco" Jimenez
Oct 21, 2020 -

Longo Toyota of Prosper responded

Welcome back and delighted to read of the ongoing service the team provides at Longo Toyota of Prosper. Make it a great day and stay well. Kary Loefler Guest Relations Director

October 15, 2020

Olumide did a very good professional work, he treated us with respect and the sale process was very fast. Thank you for all your help. Great job. More

by caviles24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Olumide Betiku, Olu Betiku
Oct 15, 2020 -

Longo Toyota of Prosper responded

Thank you for the shout out on DealerRater and delighted to read of the caring attention provided by Olumide - Make it a great day and enjoy what you drive. Team Longo Toyota of Prosper

Oct 18, 2020 -

caviles24 responded

If I want to buy another car in the future, definitely I will go back to Longo Toyota and i will look and talk to Olumide again.

October 15, 2020

I had a great experience when buying my new RAV4. Everyone was exceptionally friendly &helpful. Harrison Murphy had a great deal of knowledge about my vehicle and pointed out a lot of the features. More

by jeanniedavis_75092
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harrison Murphey
Oct 15, 2020 -

Longo Toyota of Prosper responded

Good Morning and CONGRATULATIONS on your RAV4 purchase! All of us at Longo Toyota of Prosper are honored that you've chosen us to handle your car care needs. Enjoy what you drive and hurry back Team Longo Toyota of Prosper

October 12, 2020

Very friendly people very knowledgeable very quick on Very friendly people very knowledgeable very quick on battery replacement on a Saturday afternoon. If somebody’s going to give you a review please do More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
Oct 12, 2020 -

Longo Toyota of Prosper responded

Hi Steve - Thanks for the shout out on DR about your visit to Longo. We're mindful that some guidelines requirements, for different social platforms maybe inconvenient but appreciate your efforts in recognizing our team. Make it a great day and hurry back Kary Loefler Guest Relations Director

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