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Longo Toyota of Prosper

Prosper, TX

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Employees
Reviews
Vehicles
4.9
1,303 Reviews
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2100 West University Drive

Prosper, TX

75078

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Showing 1,303 reviews

November 17, 2024

I had a great experience. Tony was very nice and everything was explained very well to me. More

by npati
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Longo Toyota of Prosper responded

Thank you for sharing your experience! We're so happy to hear that Tony made your visit enjoyable and that everything was explained clearly. Providing excellent service and making sure you're fully informed is our top priority. Enjoy what you drive - Team Longo Toyota of Prosper

November 17, 2024

Timely. Candid advice. Good area to hang around and do your work while waiting for the car to be serviced. More

by madhav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Longo Toyota of Prosper responded

Thank you for your feedback! We're glad to hear that your service experience was timely and that you received candid advice. It’s also great to know you found our waiting area comfortable and conducive to getting some work done. We strive to make every visit as convenient as possible, and we appreciate your comments. Happy Holidays - Team Longo

November 11, 2024

They had very prompt and courteous service. They fixed our tire issue right away. I would recommend them More

by AMTX34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Longo Toyota of Prosper responded

Thank you for sharing your experience! We're glad to hear that our team provided prompt and courteous service and was able to resolve your tire issue quickly. Your recommendation means a lot to us, and we appreciate your trust in our service. Team Longo Toyota of Prosper

November 05, 2024

I’ve been going to this dealership for years now and I’d highly recommend it. Recently I had the state inspection completed. I want to thank Weston Wallace my advisor during the visit. He went above and More

by Darsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weston Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Longo Toyota of Prosper responded

We truly appreciate you taking the time to share your experience on DealerRater. It’s great to hear that you've been a loyal customer for years, and we’re glad we could assist you with your recent state inspection. We’re also grateful that you mentioned Weston, he’s an important part of our team, and we’re happy he was able to help you. Team Longo

November 03, 2024

Tony Bailey was an incredible salesman. He helped me get to the price I needed for my dream car. He didn’t pressure me like all of the other salesman do. He was very transparent and honest More

by Maci Gray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Longo Toyota of Prosper responded

Thank you for sharing your wonderful experience with Tony Bailey! We’re glad to hear that he helped you secure the price you needed for your dream car without any pressure. Transparency and honesty are values we prioritize, and it’s great to know that Tony exemplified that throughout your experience. Your satisfaction means a lot to us, and we appreciate your kind words. Lolngo Toyota of Prosper

October 31, 2024

It’s Always a great experience at Longo Toyota of Prosper. I highly recommend them More

by Yaegerc9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Ranzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Longo Toyota of Prosper responded

We're humbled to serve you @ Longo Toyota of Prosper and please hurry back

October 29, 2024

We didn’t think it was going to happen, but Tony didn’t give up on us. My wife got her dream car! Thanks Tony! More

by chadmbrezina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Longo Toyota of Prosper responded

Thank you so much for taking the time to share your experience with us on DealerRater! We’re thrilled to hear that you and your wife found her dream car, and it’s wonderful to know that Tony’s persistence made a difference in your journey. Your kind words mean the world to us. We’re dedicated to ensuring that every customer leaves happy, and it’s incredibly rewarding to hear that we succeeded with you. Longo Toyota of Prosper

October 27, 2024

Great customer service and feel valued when greeting my vehicle serviced. Highly recommend this dealership. More

by gbkg25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Longo Toyota of Prosper responded

Thank you for your wonderful review! We’re thrilled to hear that you experienced great customer service and felt valued during your visit for vehicle service. Team Longo

October 26, 2024

The staff were friendly, and the service was done in less than an hour. The waiting room was nice and clean. More

by niton2122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Knott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Longo Toyota of Prosper responded

Thank you for your review! We’re glad to hear that you had a positive experience with our friendly staff and that your service was completed in less than an hour. It’s great to know you found our waiting room nice and clean as well. Your feedback is greatly appreciated, and we look forward to serving you again in the future - Team Longo Toyota of Prosper

October 23, 2024

Wonderful experience. very professional. Specially Bak helped me so much with my vehicle selection. 5 * More

by Nancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bak Saeed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Longo Toyota of Prosper responded

We’re glad to hear you had a wonderful experience with us! It’s fantastic to know that Bak was instrumental in helping you with your vehicle selection. Your kind words and 5-star rating mean a lot to our team. Welcome to the Longo family!

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