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Longo Toyota

El Monte, CA

4.8
5,042 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,042 reviews

August 29, 2017

Awesome TOYOTA...Awesome SERVICE I knew what car I had in mind and it was there!! So Takin gave us a test drive and I feel for it...I love this CAR! Takin was helpful, patient, and More

by Vera Mendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Aug 29, 2017 -

Longo Toyota responded

Hello Vera, My name is Regina Cortes, Guest Relations Supervisor for Longo. Awesome! That is so wonderful to know Takin was very helpful finding the right vehicle for you. I will certainly make sure Takin and his managers receive a copy of your review. Thank you Vera for choosing Longo and being a big part of our success! Congratulations! Regina Cortes

August 29, 2017

Seamless Driving from Santa Barbara and meeting with Fred was a pleasure. We knew what we wanted and were guided with his knowledge and expertise. I'd recomm More

by Longo Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2017 -

Longo Toyota responded

Hello Santa Barbara - it's Longo wanting to THANK YOU so much for your DealerRater review. Make it a great day and keep spreading the word about Longo /Fred we can never have enough business. Kary Loefler Guest Relations Director 626.580.6057

August 27, 2017

Ruben Cardenas is very helpful, knowledgeable, and very professional. He made our experience less stressful. We appreciate his considerate personal concern. His tim More

by comfort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Longo Toyota responded

Good Morning and Happy Monday - Hope you had a wonderful weekend with your newly purchased vehicle from Longo Toyota. I can't wait to share this review with Ruben, I know it will make his day, it certainly has made mine. Kary Loefler Guest Relations Director Longo Toyota -626.580.6057

August 26, 2017

Good experience in Toyota It is my first time to lease a car. Andy is a very nice and polite person help me to lease a car. All the information he told was clear. More

by Wu5361133
Recommend Dealer
Yes
Employees Worked With
Andy Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Longo Toyota responded

Good Morning Wu5361133 - It's Longo wanting to say CONGRATULATIONS and thank you for your awesome review. Call us if you need us we're always here to listen Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

August 26, 2017

Highly personable, knowledgeable, and efficient!! Isaac is a model for excellent customer service. I came to the dealership curious about a Prius since my car was hanging by a thread. He was a great More

by Peggydances
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2017 -

Longo Toyota responded

Good Morning and Happy Monday - Hope you had a wonderful weekend with your newly purchased vehicle from Longo Toyota. I can't wait to share this review with Isaac, I know it will make his day, it certainly has made mine. Kary Loefler Guest Relations Director Longo Toyota -626.580.6057

August 23, 2017

cpo purchase I came in for a cpo. With the help of Fred William i was very help with my transaction of a cpo vehicle. I'd come back here again and i will Fred Will More

by peter4315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2017 -

Longo Toyota responded

Congratulations on your newly purchased Toyota from Longo. I'm glad to read that Fred Williams took wonderful care of you. Hurry back! Kary Loefler Guest Relations Director Longo Toyota - kary.loefler@longotoyota.com

August 23, 2017

Great experience Honestly this is one of the best dealerships I have been to , I been going to so many different ones trying to find the car I always wanted but all ot More

by Arlene1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2017 -

Longo Toyota responded

THANK YOU * THANK YOU * THANK YOU for this awesome DealerRater review. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo for your car care needs. Kary Loefler Guest Relations Director Longo Toyota - 626.580.6057

August 23, 2017

David Reyes did a fantastic job. He was honest and thorough. I was satisfied by the service I received and level of professionalism showed by David Reyes. He was extremely nice and professional. He was quick and More

by Bbc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Aug 24, 2017 -

Longo Toyota responded

Good Morning Bbc - it's Longo Toyota wanting to THANK YOU for sharing your experience with all those who follow DealerRater. - I will make sure that David receives a copy of this review, I know it will make his day, it certainly has made mine. Sincerely Kary Loefler - Guest Relations Director Longo Toyota - 626.580.6057

August 22, 2017

Awesome service...awesome car!!! Takin was awesome! I had a car in mind at first. Takin said, I really want you to see this car first. I saw it, loved it and bought it! More

by Melida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Takin Ghaznavi
Aug 23, 2017 -

Longo Toyota responded

Thanks for the shout out on DealerRater - Good Morning it's Longo Toyota - congratulation on your newly purchased vehicle and delighted to read about the caring attention provided by Takin. Make it a great day! Kary Loefler Guest Relations Director 626.580.6057

August 22, 2017

Easy and quick Saw a Dodge Ram Rebel online called and they helped very quickly and informed me of the vehicle still in stock when I arrived Abel helped me first he More

by Joebees42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Amin, Abel Duran, David Reyes
Aug 23, 2017 -

Longo Toyota responded

THANK YOU so much for sharing your experience about a few of our team members David/Abel. Hi my name is Kary Loefler and I manage our online reputation. We know you have many choices when selecting a brand/dealer and we're all very honored you've chosen Longo Toyota for your car care needs. Enjoy Kary

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