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Longo Toyota

El Monte, CA

4.8
5,304 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,304 reviews

March 04, 2018

Extremely patient and helpful We came to longo Toyota 3 times and every time my wife and I worked with Christian. My wife couldn't make up her mind first she wanted a 4runner then More

by Kidspace86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Egurvide
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Longo Toyota responded

Hello Kidspace86, My name is Jessica Becerra, Guest Relations Supervisor for Longo Toyota. We wanted to THANK YOU so much for taking time out of your day to post this awesome DealerRater review. I will make sure that Christian gets a copy, I know it will make his day! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 04, 2018

Amazing! I was a first time buyer and Issac made the process painless and quick. I had seen 2 cars online and I told him I wanted to see those he Didn't hesita More

by Acarrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Longo Toyota responded

Hello Acarrera, Congratulations on your purchase! Thank you so much for posting a 5 star DealerRater review. I can't wait to share this with Isaac. Call us if you need us, we're always here to listen! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 03, 2018

Satisfied Customer Longo Toyota and Fred Williams have done it again, 9 times! Fred has helped our family purchase our last 9 vehicles for over 12 years and we will keep More

by jonfrederico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elsie Fong, Greg Penske
Mar 06, 2018 -

Longo Toyota responded

Hi Jonfrederico, THANK YOU so much for this DealerRater posting and more importantly CONGRATS on your 9th vehicle. All of us here at Longo Toyota are very honored you've chosen us for your car care needs. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 03, 2018

Satisfied first time buyer It was my first time buying a car off a deaker and although I had been to a few I liked the way I was approached at longo More

by Jan
Recommend Dealer
Yes
Employees Worked With
Cassey Castaneda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2018 -

Longo Toyota responded

Hi Jan, Thanks for the DealerRater shout out - glad to read Cassey took great care of you! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

March 02, 2018

Great service in and out under a hour and a half would recommend David painless transition would definitely recommend visiting Toyota lingo for al of your needs More

by Bdh113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes
Mar 06, 2018 -

Longo Toyota responded

Hello Bdh113, Thank you for the great review and shouting out Longo Toyota. I will make sure David reads your comments, I am sure it will make his day! Longo Toyota

March 01, 2018

Low Low Low payment!!! Where do I start!! Patty Gutierrez killed it ! She went over and beyond with my payment. Not only did she lower my payments saving me possibly thousan More

by Dorian89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Htun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Gutierrez
Mar 01, 2018 -

Longo Toyota responded

*** CONGRATULATIONS **** on your brand new Toyota from Longo - We cannot thank you enough for sharing with all those who follow DealerRater about your experience with Longo / Patty. Keep spreading the word about Longo / Patty we can never have enough business Team Longo

March 01, 2018

Grateful for Patty! Thank you so much for all your patience Patty! You made my first time buyer experience wonderful and I really appreciate you taking care of my mom and More

by Claudia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patricia Gutierrez
Mar 01, 2018 -

Longo Toyota responded

Hello Claudia, CONGRATULATIONS on your new Toyota. We are glad to hear that Patty took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

March 01, 2018

Excellent Thanks to my sales rep Bryan Garcia I'm happy and more than satisfied in my new car. He was very informative, helpful and patient while I was making m More

by Theflash12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Garcia
Mar 01, 2018 -

Longo Toyota responded

Good Afternoon Theflash12, WOW want an awesome DealerRater review - Thank you so much - I cannot wait to share this with Bryan, I know it will make his day, it certainly has made mine. Make it a great day and enjoy your Toyota from Longo! Kary Loefler Guest Relations Director Longo Toyota D; 626.580.6057 E: kary.loefler@longotoyota.com

February 28, 2018

Amazing! David Reyes was wonderful. We found the exact car we were looking for. The deal was made via e mail, car was ready when arrived. The whole process fro More

by Jeff M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reyes, Nestor Gonzalez
Feb 28, 2018 -

Longo Toyota responded

Hello Jeff M, THANK YOU so much for your feedback. I will be sharing your comments with David and Nestor. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Toyota - Welcome to our Family! Jessica Becerra Guest Relations D. 626-580-6268 E. jessica.becerra@longotoyota.com

February 28, 2018

If you want it done patty is your girl!! What can I say about Patty, she took care of all our needs and made sure we were happy with our purchase. She will go the extra mile to make sure that More

by Maria Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricia Gutierrez
Feb 28, 2018 -

Longo Toyota responded

Hi Maria Garcia, Thank you so much for the great review. Patty will be so happy to hear about your kind words. Congratulations and keep spreading the word about Longo Toyota Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

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