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Longo Toyota

El Monte, CA

4.8
4,934 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,934 reviews

January 27, 2025

Fred is very friendly and experienced. Answered all my questions. I enjoyed working with him. More

by Nabtran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Longo Toyota responded

Congratulations on your purchase from Longo Toyota and we're humbled to serve you

January 26, 2025

the BEST salesman EVER! he advocates wonderfully & is very considerate of his customers and their needs. super personable & makes the whole process an ease, while making sur More

by mae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Crisanty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Longo Toyota responded

Thank you so much for sharing your experience! We're thrilled to hear that our salesman made such a positive impact on your car-buying journey. We’re proud to have someone so dedicated to advocating for our customers and ensuring a smooth, enjoyable experience. We’ll be sure to pass along your feedback, and we look forward to helping you with your next vehicle purchase at Longo Toyota!

January 26, 2025

Great service by Andrew Chu and his technicians. I took my car in for a regular service and I was unaware that I needed new tires. Andrew sold me a set of new tires at a good price, now I feel s More

by Frequent Car Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Chu
Jan 27, 2025 -

Longo Toyota responded

Thank you for sharing your experience! We’re so glad to hear that Andrew and his team took great care of you and made sure your vehicle was ready for the rainy season. It’s great that he was able to help you get new tires at a good price for your peace of mind. Stay safe and hurry back - Team Longo

Jan 27, 2025 -

Frequent Car Buyer responded

I always take all my toyota cars to Longo for service . The staff at Longo is knowledgeable, professional and friendly.

January 26, 2025

Isaac was wonderful to work with! He listened to our needs, never made us feel pressured, and helped us in any way he could. We will be coming back to Isaac for any car needs in the f More

by Ninamartinez
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Longo Toyota responded

Thank you so much for your kind words! We’re so glad to hear that Isaac was able to provide you with a great, pressure-free experience. It’s always our goal to listen to our customers and help them find exactly what they need. We’re looking forward to assisting you again in the future and appreciate you choosing Isaac for your car needs! Longo Toyota

January 25, 2025

Great customer service, as I have come to expect from having given them my business for years. More

by A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Longo Toyota responded

Thank you so much for your kind words and for taking the time to leave such a great review on DealerRater! We truly appreciate your continued trust in us over the years. It's always a pleasure serving you, and we're thrilled to know we've met your expectations with our customer service Team Longo

January 25, 2025

Best customer service in southern California. Very competitive pricing too. We drove two hours one way to purchased a Toyota Tacoma from Longo Toyota dealership, and it was all worth it. More

by dragonson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Viveros
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Longo Toyota responded

Thank you so much for your wonderful review! We're honored that you made the two-hour drive to visit us and are thrilled to hear that your experience was worth it. We take great pride in offering top-notch customer service and competitive pricing, and it’s great to know we met your expectations. Enjoy your Toyota Tacoma, and we look forward to serving you again in the future! Team Longo Toyota

January 25, 2025

Mandy Mandy and the technician did a great job. Thank you so much for everything Great jo More

by Jalasrivas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mandi Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Longo Toyota responded

Thank you so much for your kind words! We’re so glad to hear that Mandi and our technician took great care of you. We truly appreciate you taking the time to recognize their efforts. We’ll be sure to pass along your feedback to them! Looking forward to serving you again in the future. Team Longo

January 23, 2025

Came for an oil change and they staff was communicative, kind and professional. Immediately let me know of a recall I wasn’t aware of. There was complimentary donuts, cookies, and water. Love Longo Toyota! More

by carlywn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Longo Toyota responded

We appreciate you taking the time to share your experience on DealerRater! It's great to hear that our team was communicative, kind, and professional during your visit. We're glad we could keep you informed about the recall and make your time with us comfortable. We look forward to seeing you again at Longo Toyota!

January 23, 2025

thank you for your service thank you very much! Happy new year for you and yous More

by boshum26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree'Ann Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Longo Toyota responded

We're humbled to serve you @ Longo Toyota and please hurry back

January 22, 2025

It’s a great dealership, they were attentive as soon as I got there. Ben did a great job assisting me. More

by dgvera1213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Longo Toyota responded

We truly appreciate you taking the time to share your experience. We're glad to hear that Ben was able to assist you effectively and that you had a positive visit. Your feedback means a lot to us! Team Longo