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Longo Toyota

El Monte, CA

4.8
5,408 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,408 reviews

February 02, 2023

Great service! They took care of me the whole way from start to finish. Updated and notified me on repairs in a timely manner and delivered earlier than expected! More

by Tommyphatnguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Zhou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Longo Toyota responded

Thank you for the rating & review on DealerRater - Make it a great day - Team Longo

February 02, 2023

Good selection and alot of people to assist customers. Positive atmosphere and teamwork. Will come for our next vehicle. More

by Teambub
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Longo Toyota responded

We're honored to serve you - Team Longo

January 31, 2023

Bruce provided tremendous customer service and addressed everything I needed, and David provided meticulous care and took care of everything my car needed. Thanks to Longo Toyota for the fantastic and effic More

by willycliang
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bruce Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Longo Toyota responded

We couldn't have asked for a better review - THANK YOU so much for sharing your service visit @ Longo Toyota. Make it a great day and we will see you again in service @ Longo

January 30, 2023

Absolutely the best. No mark-ups. Enough said. Will return for another purchase, Jimmy Phan was the best. More

by theredtick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Longo Toyota responded

Longo Toyota is always here to take care of our guests during times such as this (High demand - Low supply). Thank you for the shout out and trust you have in our company - Enjoy what you drive

January 30, 2023

Fred takes all the stress out of buying a car from a dealership! He was super nice and helpful to find what I needed! More

by romero3usc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Longo Toyota responded

From all of us @ Longo Toyota, congratulations on your recent purchase from our dealership and team (Fred). Make it a great day

January 30, 2023

Eric Chung is my Assistant Service Manager at Longo Toyota. I am a new customer at Longo Toyota. I am an elderly, female car owner and driver. Eric is very helpful and understands my special needs an More

by aichiho
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Longo Toyota responded

Welcome to the Longo Toyota family and we're so delighted knowing Eric and the service team took wonderful care of you. Call us if you need us, we're always here to listen

January 30, 2023

Sammy is my brother in law friend. My sister and brother in law bought 5 cars from Sammy. On Sunday, my sister and my borther in law took me to see Sammy in Longo Toyota, I bought my More

by lisaung88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Longo Toyota responded

Thank you for taking time out of your day to share with others about your visits to Longo Toyota. Enjoy your RAV4

January 30, 2023

Fred Williams and Longo Toyota are the greatest! Our family will return here for years to come! More

by Kelleyolmos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Longo Toyota responded

We never want you and or your family going anywhere else but Longo Toyota. We're honored to serve you

January 29, 2023

My Toyota purchase experience with Longo Toyota and Michael Kim is awesome as the process is simple and transparent. I put a small refundable deposit for the my preferred trim and color. Michael give More

by Nhan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Longo Toyota responded

Thank you for all your patience in awaiting your beautiful Toyota and we're honored to have been chosen @ Longo Toyota to handle your auto care needs. We're always here if you and or your family | friends needs us for a vehicle.

January 29, 2023

Jesus Chacara Listend to all my concerns he was very polite and curious and had all my concerns Taken care of I am very happy and satisfied with All work and detailing done on my Truck can’t thank yo More

by Billie Redenbaugh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Chacara
Jan 29, 2023 -

Billie Redenbaugh responded

Great Job!!

Jan 30, 2023 -

Longo Toyota responded

We cannot thank you enough Billie for this amazing posting on DealerRater about your service visit @ Longo Toyota. We are all smiling from ear-to-ear. Have a wonderful start of your week and thank you for trusting Longo with your auto care needs.

Jan 30, 2023 -

Billie Redenbaugh responded

You are very welcome!!

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