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Longo Toyota

El Monte, CA

4.8
5,408 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,408 reviews

February 24, 2023

Never disappoints in the customer Service and presentation. Toyota customer for life and appreciate all the hard work of Fred! More

by Joanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Longo Toyota responded

Thank your for the posting on DealerRater - Team Longo

February 24, 2023

The Service Reps are always professional. I don’t feel hassled nor being pushed into buying anything. More

by Zzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Longo Toyota responded

Thank you for your rating & review - Team Longo

February 17, 2023

I am currently dealing with Fred Williams. There are many personal and/or business variables having an affect on me even starting a deal. Most dealers and/or salesman would drop me like a bad More

by uclaone1
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Longo Toyota responded

From all of us @ Longo Toyota, we certainly appreciate your efforts in recognizing one of our team members (Fred). He's been with Longo for along time and understands the importance of not only meeting our guests expectations, but exceeding them as you deserve. Have a great weekend, enjoy what you drive and welcome to the Longo Family

February 17, 2023

Always a great experience at longo customer service is beyond excellent!! :-) my go to person is Johan More

by jcortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johan Ramirez
Feb 17, 2023 -

Longo Toyota responded

Thank you for the rating & review - Team Longo

February 14, 2023

I’m so satisfied with the service at Toyota Longo in El Monte. My sales guy Dave Canfield is the best I totally recommend him. He was very nice, professional, and very patient with us. Thank you Dave I lov More

by Lorenagodinez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Canfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Longo Toyota responded

Enjoy what you drive and we're honored to serve you - Team Longo

February 14, 2023

Ruben gave us the best experience and service I’ve ever experienced! I felt his devotion to his job and service.of our needs. He went far and beyond what I thought possible. He was extremely sensitive to o More

by Christineheb2011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Longo Toyota responded

What a wonderful testament and we cannot thank you enough for your review. We know you have many choices when selecting a vehicle | dealer and Longo Toyota is certainly honored you've chosen us | Ruben to handle your auto care needs. Welcome to the Longo Family

February 13, 2023

Great Experience buying our car there. In these impossible times, Longo Toyota maintains MSRP prices and is true to its offers. They gave us all the information to buy a car with confidenc More

by rinconfp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Longo Toyota responded

From all of us @ Longo Toyota - Enjoy what you drive and welcome to the Longo Family

February 12, 2023

I had my car serviced, the reps were knowledgeable Kel me informed on the service and the length of time, had an additional service done on a timely manner. More

by Wjkjej1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Longo Toyota responded

Thank you for sharing your rating & viewpoint on DealerRater - Team Longo

February 11, 2023

Great customer service and Edward my service advisor was above and beyond exceptional! Will definitely be contacting him in the future for all my vehicle service needs. More

by DnaRod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Duran
Feb 13, 2023 -

Longo Toyota responded

We're honored to serve you and please hurry back - Team Longo

February 09, 2023

Michael Kim's communication is clear, makes himself available to answer questions, always called me back in a timely manner, let me know via text that he'll call me back. He's not an aggressive nor pus More

by Laisisr
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Longo Toyota responded

Thank you for your rating and review - Team Longo

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