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Longo Toyota

El Monte, CA

4.8
5,049 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,049 reviews

April 26, 2025

Large comprehensive dealership with an efficient and quick staff. Was in and out in less than 2 hours More

by allenlk630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

Great customer service. I had the pleasure to be assisted by Max Hernandez. Very knowledgeable and explained in detail the service my car needed. More

by Lgomez0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

I had a great car buying experience - the staff was friendly and made the process smooth from start to finish More

by fuchuliu
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Longo Toyota responded

We appreciate you taking the time to share your experience. It’s great to hear the car buying process went smoothly and that our staff made a positive impression. We’re glad everything met your expectations and hope you enjoy your new vehicle. Let us know if we can help with anything down the road. Team Longo

April 25, 2025

Over all is ok, the only thing I am not happy is the intake person who has no knowledge about the car that I have then refereed to manger, but manger said that this issue ( dash display is dark) is norm More

by Mpoon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ariel Ramirez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Longo Toyota responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our intake process didn’t meet expectations. We understand your concern regarding the dash display brightness on your RAV4. When our consultant, confirmed that your display was set to maximum brightness she wanted to consult with our manager, Matt, who explained how the brightness adjusts automatically. However, we understand that it still appeared dim to you. We want to make sure your concern is thoroughly addressed. If you’re open to it, we’d really appreciate the opportunity to speak with you directly to gather more details. Please feel free to contact Rob McGuire, Service Manager @ D: 626.652.3610 or E: rob.mcguire@longotoyota.com

April 25, 2025

Thanks Vincent for evergthing. He’s aswsome and very helpful. I bought the because of him More

by Xinglanchen3518
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Longo Toyota responded

From all of us @ Longo Toyota, congratulations and please enjoy what you drive.

April 24, 2025

Sales reps, was great, good variety of used cars. Everything was smooth and very pleasant. They were just low on new cars. More

by humberto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Longo Toyota responded

Thank you for visiting Longo Toyota and delighted knowing the team took wonderful care of you. Enjoy what you drive

April 24, 2025

I get my car serviced here. The staff who’s been helping me all these years have been super helpful and I’ve always been pleased with the service they provide to my car. More

by PMV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Nava Villagrana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Longo Toyota responded

Thank you so much for taking the time to share your experience on DealerRater. We’re truly grateful for your kind words and for being a loyal customer over the years. It means a lot to hear that our team has consistently provided you with helpful, dependable service — it's exactly what we strive for every day. Team Longo

April 23, 2025

LOVE MY RAV4HYBRID! LOVE THAT THE FIRST 5 SERVICES ARE FREE!! In at 1:45 pm for 1st service, out by 3:30pm! More

by eharada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Longo Toyota responded

Thank you so much for sharing your experience! We're thrilled to hear that you’re loving your RAV4 Hybrid and that our complimentary service program has made things even better. We're glad your first service visit was smooth and efficient—just how it should be! We truly appreciate your kind words and look forward to continuing to serve you. Enjoy every mile in your RAV4 Hybrid! Team Longo

April 21, 2025

Always a pleasure getting my car maintenance at Longo. Max was very helpful and thorough, explaining what my car needed and providing options. The estimation of wait time are accurate. More

by Elisa Cardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Longo Toyota responded

Always great to hear when visits go smoothly. Glad Max was helpful and clear in explaining everything, and that the wait time matched expectations. We’ll be here whenever your car needs us again. Team Longo

April 21, 2025

I’m always happy with their Service Alex Leyva is a very nice and great person he is always very helpful and is always there if I need anything I really appreciate how attentive Alex is thank you for the gr More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Longo Toyota responded

We truly appreciate you taking the time to share your experience. It's great to hear that our service continues to meet your expectations, and we're especially pleased to know that Alex has been such a consistent and helpful presence. Your kind words about his attentiveness and support reflect exactly the type of care we aim to provide. We'll make sure Alex and the team hear your feedback—it means a lot. Hurry back - Team Longo

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