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Longo Toyota

El Monte, CA

4.8
4,949 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,949 reviews

February 16, 2025

Knowledgeable and kind. Fred was able to make our experience wholesome and deliver what we were looking for. Would recommend Fred above other sales associates I have worked More

by choosy.haulers.2e
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2025

Great buying experience. Been buying cars many times at Longo. They are the best Toyota and Lexus dealer I ever know. Will forever be my only car dealership. More

by richie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Longo Toyota responded

Thank you so much for taking the time to share your experience on DealerRater! We're thrilled to hear that you've had such a great buying experience with us at Longo. It's wonderful to know that after multiple visits, we continue to be your trusted Toyota and Lexus dealership. Your kind words mean the world to us, and we're grateful for your continued loyalty. Team Longo

February 13, 2025

Nothing to point as fault. Facility was nice and clean, lots of amenities. Everyone was friendly. More

by Chris.carolyn.family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Longo Toyota responded

Thank you for taking the time to leave a review on DealerRater. We're glad to hear that you had a positive experience and found our facility clean and well-equipped. We also appreciate your kind words about our friendly staff. Team Longo

February 13, 2025

It took the service department 4 1/2 hours for an oil change, top off fluid and rotate the tires More

by Steve168049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Ayala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Longo Toyota responded

Thank you for sharing your feedback on DealerRater and giving us the opportunity to apologize for any service delays you encountered. At Longo Toyota, we highly value our guests' input, and our Service Manager, Matthew Menendez, would like to personally speak with you. He can be reached at 626.652.3614 or via email at matthew.menendez@longotoyota.com. We look forward to hearing back from you

February 12, 2025

My experience with Abel was very nice. He was friendly and courteous. We did not feel pressured to purchase. The offices are clean and comfortable. More

by Cssssss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel
Feb 12, 2025 -

Longo Toyota responded

Thank you so much for sharing your experience with us on DealerRater! We're thrilled to hear that your time with Abel was enjoyable and that you felt comfortable and unpressured throughout the process. We take great pride in providing a welcoming and comfortable environment for our customers, and it's wonderful to know that it made a positive impact on your visit. Team Longo

February 11, 2025

I really like the way I was treated at the dealer, I would recommend it to a friend More

by Julian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Longo Toyota responded

Thank you for being the most important part of our business @ Longo Toyota and please enjoy what you drive

February 11, 2025

I had an excellent experience buying a new Prius at Longo Toyota this weekend. From the moment we walked in greeted by the lovely and personable Ms Reyes and thanks to the outstanding service provided by sal More

by Nancy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Tan, Finance Manager and Ms Reyes, Sales Receptionist
Feb 11, 2025 -

Longo Toyota responded

Thank you so much for sharing your experience! We are thrilled to hear that your visit to Longo Toyota was exceptional. It's wonderful to know that Jimmy, Laura and Holley all contributed to making your car-buying journey smooth and enjoyable. We truly appreciate your kind words and your continued trust in us—congratulations on your new Prius! We're grateful for your recommendation and look forward to welcoming you back for any future needs. Thanks again for choosing Longo Toyota!

February 10, 2025

Awesome experience all around. We have never bought from Longo Toyota before but will definitely shop there in the future. More

by Michael
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Longo Toyota responded

Thank you so much for your kind words! We're happy to hear that you had an awesome experience with us. We truly appreciate your trust in Longo Toyota, and we look forward to welcoming you back in the future. If you ever need anything, don’t hesitate to reach out!

February 09, 2025

I will recommend my friend to Longo Toyota the price is reasonable and I’ll come back next purchase, More

by Jennifervuong27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Longo Toyota responded

Thank you so much for your kind words and congratulations on your purchase! We’re glad to hear that you found our prices reasonable, and we appreciate your intention to return for your next purchase. Thank you for recommending Longo Toyota to your friends—we look forward to serving you again soon!

February 08, 2025

Longo Toyota Service is second to non I have tried many dealerships. There whole service program extremely good. More

by nettopo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Longo Toyota responded

Thank you for your wonderful feedback! We’re so happy to hear that you’ve had a great experience with Longo Toyota Service. We truly appreciate your trust in us, especially knowing you’ve tried other dealerships. Our team works hard to provide top-notch service, and it means a lot to know that it stands out to you.

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