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Longo Toyota

El Monte, CA

4.8
5,078 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,078 reviews

May 14, 2025

I had a service and paid for car wash. I was told the car will be finished at 1 pm. With the car wash I waited 5 hrs. More

by Ghanimil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Temo Gonzalez service consultant
May 13, 2025

Outstanding service! Very happy with the purchase of my car. I have purchased a few vehicles from here over the years and they have all been reliable. Vincent was helpful More

by weihong zheng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Longo Toyota responded

We appreciate you taking the time to share your experience. It’s great to hear that your recent car purchase met your expectations and that Vincent was helpful throughout the process. We're glad you've continued to rely on us over the years, and it's good to know the vehicles have served you well. Team Longo

May 12, 2025

Fred was super helpful throughout the whole process and also answered any questions we had about picking out the right car for us! We will definitely be coming back and highly recommend Fred! More

by evelynmartz714
Recommend Dealer
Yes
May 12, 2025 -

Longo Toyota responded

Thank you so much for your kind words and for sharing your experience with us! We're thrilled to hear that Fred was able to assist you throughout the entire process and help you find the perfect car. Team Longo

May 12, 2025

Had my truck ready to go when I arrived at the dealership. Michael Kim was very professional and a pleasant guy to deal with. Thank you Longo Toyota More

by prematwaal
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Longo Toyota responded

Thank you for sharing your experience with us! We're delighted to hear that your truck was ready upon arrival and that Michael provided professional and pleasant service. Your feedback is greatly appreciated, and we're thrilled to know you had a smooth and enjoyable experience at Longo Toyota

May 12, 2025

I was looking for a new Tacoma for work. I was met with Andy Luu who was a fantastic individual to work with from start to finish. He is very professional and went through all available inve More

by David Chen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Nguyen, Elise from Finance
May 12, 2025 -

Longo Toyota responded

Thank you so much for your purchase, and congratulations on your new Tacoma! We’re thrilled to hear that you had such a positive experience, and we really appreciate your kind words about Andy. Andy takes great pride in providing exceptional service, and we’re glad to hear he was able to help you find the perfect vehicle. It's always our goal to make the process as smooth and efficient as possible, so we’re excited to hear that you were able to get in and out without any pressure. We’re grateful for your business, and we’ll be sure to pass along your recommendation to Andy—he’ll be happy to know you plan to send potential clients his way. Team Longo

May 11, 2025

Service was amazing. , I will definitely come back to complete all my future services. Thank you for the great quick service. More

by Areli.l85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noli Evangelista
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Longo Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had such a great experience with our service team. Providing quick and efficient service is something we take pride in, and we’re happy we could meet your expectations. Team Longo

May 11, 2025

I almost didn’t take my vehicle in to Longo Toyota because I was embarrassed that all I needed to have done was to have the pressure of my tires checked and to have one tire repaired. (I had tried to More

by ballira4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Marquez
May 12, 2025 -

Longo Toyota responded

Thank you for taking the time to share your experience with us! We understand that even small tasks like checking tire pressure or repairing a tire can sometimes feel like an inconvenience, especially when you're worried about long wait times. We’re so glad to hear that you felt valued and well taken care of during your visit to Longo Toyota. Providing excellent customer service, regardless of the size of the job, is something we pride ourselves on, and we’re happy we could make your visit efficient and stress-free. Your feedback means a lot to us, and we’re glad that we could make a positive impression!

May 10, 2025

On Monday, May 05, I purchased my first car ever through this dealership, and the experience was excellent. Sales consultant Jeffrey Tomita made the process smooth and easy. He was extremely helpful and has More

by Julio_moreno3142
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tomita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Longo Toyota responded

We’re glad to hear your car-buying experience with us was a positive one. It’s great that Jeffrey made the process easy and smooth for you. We also appreciate you bringing the issue with the side panel to our attention. Jeffrey, along with Max was happy to assist and get the matter resolved quickly. Your feedback means a lot to us, and we’re glad we could take care of everything for you. Team Longo

May 10, 2025

My whole experience was positive. From the initial communication to my drive off. Jose was not who i began my purchase with but he was extremely helpful and made the purchase enjoyab More

by Jrfj40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Viveros
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Longo Toyota responded

Thank you for sharing your experience with us. We’re glad to hear that, even though you didn’t start your purchase with Jose, he was able to make the process enjoyable and assist you in a way that met your expectations. We understand how important it is to feel comfortable and confident in your purchase, and we’re glad Jose could help with that. We also appreciate you bringing up the imperfections you noticed. It’s great to hear that Jose reassured you about getting them corrected during your next service visit. Team Longo

May 09, 2025

Ruben was a great salesman. We returned with him because 10+ years ago. He sold us a Corolla, so we returned to him to buy a car. And just like before he is professional and not More

by ozzyc
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Longo Toyota responded

We truly appreciate you taking the time to share your experience. It's great to hear that Ruben continues to provide the same level of professionalism and care that brought you back after more than a decade. His attentive approach and dedication to understanding your needs are exactly what we aim for. We're proud to have him on our team and look forward to welcoming you or your family again when the time comes. Longo Toyota

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