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Longo Toyota

El Monte, CA

4.8
5,042 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 5,042 reviews

April 23, 2025

LOVE MY RAV4HYBRID! LOVE THAT THE FIRST 5 SERVICES ARE FREE!! In at 1:45 pm for 1st service, out by 3:30pm! More

by eharada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Biagio Galiota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Longo Toyota responded

Thank you so much for sharing your experience! We're thrilled to hear that you’re loving your RAV4 Hybrid and that our complimentary service program has made things even better. We're glad your first service visit was smooth and efficient—just how it should be! We truly appreciate your kind words and look forward to continuing to serve you. Enjoy every mile in your RAV4 Hybrid! Team Longo

April 21, 2025

Always a pleasure getting my car maintenance at Longo. Max was very helpful and thorough, explaining what my car needed and providing options. The estimation of wait time are accurate. More

by Elisa Cardenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Longo Toyota responded

Always great to hear when visits go smoothly. Glad Max was helpful and clear in explaining everything, and that the wait time matched expectations. We’ll be here whenever your car needs us again. Team Longo

April 21, 2025

I’m always happy with their Service Alex Leyva is a very nice and great person he is always very helpful and is always there if I need anything I really appreciate how attentive Alex is thank you for the gr More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Longo Toyota responded

We truly appreciate you taking the time to share your experience. It's great to hear that our service continues to meet your expectations, and we're especially pleased to know that Alex has been such a consistent and helpful presence. Your kind words about his attentiveness and support reflect exactly the type of care we aim to provide. We'll make sure Alex and the team hear your feedback—it means a lot. Hurry back - Team Longo

April 19, 2025

Khatera Hassan was absolutely knowledgeable and patient with us. Guided us in the right direction and provided such incredible service. We will not be using any other sales team associate other than Khat More

by Burke Consulting Group
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khatera Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Longo Toyota responded

Thank you for sharing your experience with Khatera. We're glad to hear she was knowledgeable, patient, and provided the level of service that helped guide you in the right direction. It means a lot to know you place your trust in her—your comments reflect the dedication she brings to every guest interaction. We’ll be sure to share your feedback with her and the rest of our team. We appreciate you choosing Longo Toyota, and we’re here whenever you need us next. Enjoy what you drive

April 19, 2025

Longo Toyota was very impressive by fascade, car inventory and customer service. They were very understanding, respectful, and quick. Fred Williams was the salesman we worked with. He messaged us re More

by dayle alexander
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Longo Toyota responded

We read your comments about your recent visit to Longo Toyota and wanted to acknowledge your experience. It's great to hear that our facility, inventory, and customer service stood out during your visit. Fred will be glad to know that his consistent communication and honest approach made a positive impression. Providing clear updates and respectful service is something we aim to deliver every time.

April 16, 2025

Very pleasant experience people were accommodating dealerships is phenomenal with inventory and services available. My salesman was very informative and helpful in my selection. Thanks More

by vitale.phillip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Liu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Longo Toyota responded

Thank you for the great review! We’re so glad to hear you had a pleasant experience and found our team accommodating. It’s wonderful to know your salesperson was informative and helpful in guiding your selection. Although you gave us a 1 Star this review sounds more like 5 Stars — your satisfaction means a lot to us!

April 16, 2025

The men there were sexist and disrespectful. Didn’t give me any answers to what was wrong and gave me the run around just to make money for a crap diagnostic that wasn’t needed and wasted my tim More

by anna.hairston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ayala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Biagio Galiota
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Chung
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mandi Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Tsao
1.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Jauregui
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Haro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wendy Nava Villagrana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Julian Romero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Longo Toyota responded

We appreciate you taking the time to share feedback about your experience. My name is Laura Montes, Guest Relations Supervisor. I gave you a call and we briefly spoke, but I understand it wasn’t the right time for a conversation. If you’d like to further discuss your visit, please don’t hesitate to reach out to me directly at: D: (626) 580-6134 E: Laura.Montes@LongoToyota.com

April 16, 2025

Always responsive to communication and amazingly helpful. He is rare and represents Longo Toyota with professionalism. More

by john.jackson
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Longo Toyota responded

We greatly appreciate your positive feedback. Enjoy your new ride - Team Longo

April 15, 2025

This is our second purchase with Fred (3rd with longo) I would recommend 10/10. Helpful, patient, good listener and gave us space when we needed to ponder our decision. Overall great experience. Quick, effi More

by 1deniseorozco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Longo Toyota responded

Thank you for taking the time to share your feedback! It's wonderful to know that this is your second purchase with Fred and third with Longo overall. We truly appreciate your loyalty and the high recommendation you've given us. We're glad that Fred was helpful, patient, and a good listener throughout your car-buying process. We look forward to seeing you again soon for your next car purchase! Longo Toyota

April 15, 2025

Really the best Toyota dealership in L. A. no Pricing over list ! What the said is what they did. Quick transaction with no hassle at all 5 star More

by Fiberfresh10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Longo Toyota responded

Thank you for sharing your viewpoint with DealerRater and Longo Toyota. Congratulations!, and please know we’re always here if you need anything in the future - Team Longo

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