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Longo Toyota

El Monte, CA

Overview
Employees
Reviews
Vehicles
4.8
4,830 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,830 reviews

November 20, 2024

Friendly, honest and accommodating staff made for a seamless car-buying experience. Highly recommend Longo Toyota! More

by cmondrive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Longo Toyota responded

Thank you so much for your kind words and for sharing your experience on DealerRater! We're thrilled to hear that our friendly, honest, and accommodating staff made your car-buying experience seamless. Your recommendation means a lot to us, and we look forward to serving you again at Longo Toyota.

November 20, 2024

Excellent dealership advisor Max was professional and understanding definitely returning my vehicle to Longo Toyota More

by Biggs193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximilian (Max) Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Longo Toyota responded

Thank you so much for sharing your kind words on DealerRater! We’re thrilled to hear that Max provided you with such professional and understanding service during your visit. Happy Holidays - Team Longo

November 20, 2024

Wonderful waiting room for waiting customers: Subway, Starbucks and about 16 cubicles where customers can work. More

by Dumela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tsao
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your positive experience on DealerRater! We truly appreciate your kind words about our waiting area. It’s great to hear that you enjoyed our amenities, including the Subway, Starbucks, and the cubicles we’ve set up for customers to work comfortably while waiting. We believe that providing a relaxing and productive environment for our customers is essential, and we’re thrilled to know that it made a difference for you. Team Longo

November 19, 2024

Courteous service, clean waiting room, fair cost f service. I’m satisfied with the quality and will continue to drive to El Monte for future service even though its a trek for me. More

by Mimama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Diep
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Longo Toyota responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our courteous service, clean waiting room, and fair pricing. Your satisfaction is important to us, and we really appreciate your continued support. It's great to know that you'll keep coming back to Longo for future service, and we’ll be here whenever you need us!

November 19, 2024

Paperwork was easy to process Car was in great condition and was delivered on time Service was great 👍 More

by davidrico10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Luis Del Solar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mixco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Longo Toyota responded

Congratulations on your recent purchase! We're so happy to hear that everything went smoothly with Jose and Ashley. It’s wonderful that the paperwork was easy to process, the car was in great condition, and it was delivered on time. Your satisfaction is our priority, and we're glad to hear the service met your expectations. Enjoy your new ride! Team Longo

November 17, 2024

Steven Lo and the team made it Efficient and simple for my family (with kids). More

by lilyshinfamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Lo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Longo Toyota responded

Thank you for sharing your experience! We're so glad to hear that Steven Lo and the team were able to make the process efficient and simple for you and your family. We know that shopping for a vehicle with kids in tow can be challenging, so it's great to know we were able to make it as smooth as possible for you. If you ever need anything else, please don’t hesitate to reach out. We appreciate your business and hope you and your family enjoy your new vehicle! Team Longo

November 17, 2024

Good salesman. David who works in fleet management was awesome and helpful. I bought a new hybrid Camry. More

by Fred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Liu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Longo Toyota responded

Thank you for your kind words! We're so glad to hear that David in fleet management was able to provide you with such helpful and excellent service. It's great to know that he made the process smooth and that you're now enjoying your new hybrid Camry. Happy Holidays - Team Longo

November 16, 2024

I had the pleasure of working with Paul Luong at Longo Toyota and he made the process of purchasing my Sienna minivan an absolute breeze. From start to finish, Paul was professional, attentive, and genuin More

by Specialk275
Recommend Dealer
Yes
Employees Worked With
paul luong
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Nov 18, 2024 -

Longo Toyota responded

Thank you so much for taking the time to leave such a thoughtful review! We're glad to hear that Paul was able to make your car-buying experience so smooth. It sounds like he really took the time to understand your needs and provided the kind of service that truly makes a difference. We appreciate your recommendation and are so happy that you found the perfect vehicle for your growing family. If you ever need anything in the future, please don't hesitate to reach out. Enjoy your new Sienna, and congratulations! Longo Toyota

November 14, 2024

Took my car for detailing and it feels like I got a brand new car back. Amazing! More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agustin Jauregui
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Longo Toyota responded

We're honored to serve you @ Longo Toyota

November 13, 2024

Good and friendly salesman. Very knowledgeable. No sale pressure. Car delivered immediately outside the curb. Mr. Kim went through all the basics with the hybrid patiently. Woul More

by leunginc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Longo Toyota responded

Thank you so much for taking the time to share your experience with us on DealerRater! We’re glad to hear that you had a positive interaction with our team, especially Michael, who ensured you were comfortable and well-informed with your new hybrid. Your feedback about our friendly, no-pressure approach is greatly appreciated. We're committed to providing a seamless and enjoyable experience, and it's wonderful to know we met your expectations. Enjoy what you drive - Team Longo

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