
Longo Lexus
El Monte, CA
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2,043 Reviews of Longo Lexus
Great response time, great customer service. Ed Perez helped me with getting the best deal on a certified used car that I wanted for a good price. Fully satisfied with the service provided by all employe helped me with getting the best deal on a certified used car that I wanted for a good price. Fully satisfied with the service provided by all employees at Longo Lexus. I would come back to purchase another in the future and recommended Ed Perez anytime! More
Mr. Martin, in my view, is a real asset to Longo Lexus. Attentive, professional, knowledgeable, and as accommodating as circumstances permitted. I would seek to buy through him on future purchases. The 'Ba Attentive, professional, knowledgeable, and as accommodating as circumstances permitted. I would seek to buy through him on future purchases. The 'Bad' rating indicated is due to the dealerships insistance that I provide me Social Security Number and authorize examination of my credit history even though I paid all cash for the car. I am doing a follow up to determine whether that is lawful on their part. More
Efren was great. Like the other reviews already Efren was great. Like the other reviews already mention, he is straightforward, does not push, is patient and professional, and always has a smile Efren was great. Like the other reviews already mention, he is straightforward, does not push, is patient and professional, and always has a smile on his face. He responds quickly to my emails. Went above and beyond by delivering the vehicle to my house himself after work. Goes over things as many times as I ask. Would definitely refer to friends and family. I chose Longo overs closer to my house, and Efren was a big reason why. More
My Wife and I recently purchased our first Lexus and were thoroughly pleased with the accommodation and service provided by the sales and support staff at Longo Lexus. Felix Giles is not your typical salesma thoroughly pleased with the accommodation and service provided by the sales and support staff at Longo Lexus. Felix Giles is not your typical salesman and truly aims to take care of his customers. Highly recommended to all of those looking to purchase a new or used Lexus. More
Hands down the best new car buying experience ever (and I've had my fair share)! No pressure, no hiding the ball -- just frank and honest negotiations. Would highly recommend Efren (and Longo Lexus) to a I've had my fair share)! No pressure, no hiding the ball -- just frank and honest negotiations. Would highly recommend Efren (and Longo Lexus) to anyone in the market for a new Lexus. Job well done!!! More
Went for in for a service, and Niva Salazar was very helpful. The dealership staff itself is very nice, and friendly. Would definitely recommend Niva Salazar and the rest of the Longo Lexus staff to any helpful. The dealership staff itself is very nice, and friendly. Would definitely recommend Niva Salazar and the rest of the Longo Lexus staff to anyone looking into buying a new car or service. I myself, just might have to go in to check out some of the new models :) More
I needed to return a leased auto and choose a new vehicle for purchase. Efren was very good with sorting though the possibilities and helping me to choose a vehicle. He was very responsive to the questions for purchase. Efren was very good with sorting though the possibilities and helping me to choose a vehicle. He was very responsive to the questions I had concerning different possibilities with the termination of the old lease and the purchase of the new car. I felt like I received a good price and would recommend Longo to anybody looking for a Lexus. More
We leased a new Lexus RX350 from Longo because they gave us a great price, and because we had a great experience with Efren. He was helpful, friendly, direct, and didn't give us the run-around. It was by us a great price, and because we had a great experience with Efren. He was helpful, friendly, direct, and didn't give us the run-around. It was by far the easiest and most pleasant new car purchase we have ever experienced! More
Efren at Longo Lexus provided excellent service. He was not the typical pushy salesman that you often deal with at most dealerships. He took the time to answer all my questions. He was very polite and a pl not the typical pushy salesman that you often deal with at most dealerships. He took the time to answer all my questions. He was very polite and a pleasure to deal with. I will definitely recommend his service and Longo Lexus to potential customers. More
I helped my Mother and Father purchase a new ES350 today and Efren made the entire buying experience quick and enjoyable. In addition to his thorough knowledge of Lexus' products, his hassle-free approach t and Efren made the entire buying experience quick and enjoyable. In addition to his thorough knowledge of Lexus' products, his hassle-free approach to arriving at a fair price took the pressure out of the usual painful dealer negotiating process I have experienced at other dealerships. Having purchased cars from Longo for over two decades, I strongly endorse this dealership and give especially high marks to Efren for his customer service skills. More