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Longo Lexus
El Monte, CA
2,457 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,457 Reviews of Longo Lexus
July 30, 2023
Jim was very good…. . but they don’t practice FAIRNESS at check in….. they skipped me and took FOUR cars behind me first….. 👎👎👎 . but they don’t practice FAIRNESS at check in….. they skipped me and took FOUR cars behind me first….. 👎👎👎 More
by rumsoup1
Employees Worked With
Jim Palmer at service department….. 👍👍👍, Sabino Cuevas
July 28, 2023
Very efficient dealership providing clear explanation of what my maintenance visit would include, questions answers efficiently, and maintenance completed in timely manner. My service rep, John Yang, even c what my maintenance visit would include, questions answers efficiently, and maintenance completed in timely manner. My service rep, John Yang, even came out to my car to visually explain a couple of questions I had. Very impressive! More
by joysemeyers
Employees Worked With
John Yang
July 28, 2023
Service is excellent from the time I’m checked in and service provided. Edgar is very professional and knowledge. Keeps me coming back. Always concerned about the well-being of the customer. service provided. Edgar is very professional and knowledge. Keeps me coming back. Always concerned about the well-being of the customer. More
by Secret Squirrel
Employees Worked With
Edgar Anzaldo
July 25, 2023
Vivian was very helpful and kept me updated. One of the problems was fixed. Have to follow up with Tech for radio. Overall excellent customer service One of the problems was fixed. Have to follow up with Tech for radio. Overall excellent customer service More
by YvonneG
Employees Worked With
Vivian Tan
