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Longo Lexus

El Monte, CA

4.9
2,063 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,063 Reviews of Longo Lexus

September 03, 2022

Service department is always top notch! They take care of you and explain everything in detail. More

by ohchango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Sep 06, 2022 -

Longo Lexus responded

What a great way to start our week @ Longo Lexus Svc Dept. Thank you for the shout out and entrusting us with your servicing needs.

September 03, 2022

Great service and experience from beginning to end! The process was easy and efficient. And everyone there was so nice and friendly. More

by SK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Johiro
Sep 06, 2022 -

Longo Lexus responded

We're honored to serve you SK and please enjoy what you drive - Team Longo

September 01, 2022

The reception and explanation was super. The service was very good too. I have another dealer closer to my house, but I’m glad that I chose Longo Lexus. The repair was done while I was waiti More

by woochung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Sep 01, 2022 -

Longo Lexus responded

We appreciate the trust you have in our dealership and team. Make it a great day - Team Longo

August 30, 2022

Saleman is very nice and helpful. He spent time explained very clearly all questions I asked. More

by doan6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Aug 30, 2022 -

Longo Lexus responded

We're delighted to read of the caring attention provided by Sergio and the Sls team @ Longo Lexus. Make it a great day!

August 27, 2022

M.Yeung was very professional and demonstrated good customer service . He was patient and funny as well More

by jocelyn776
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
E. Tran, Matthew Yeung
Aug 29, 2022 -

Longo Lexus responded

Thank you Jocelyn for sharing your wonderful comments about your visit with Matthew Yeung. We're hopeful in the future, we will be able to earn the highest rating (5). If there is anything we can do as a dealer, please do not hesitate to contact Matthew, he's always here to listen. Team Longo

August 25, 2022

Thank you for quick reliable efficient service. Edgar is always pleasant and knowledgeable with all my cars needs. It’s a pleasure to have him as my Svc Consultant. Thanks again Andrea More

by AWebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Aug 25, 2022 -

Longo Lexus responded

Thank you for taking time out of your day to share with others about your service visit @ Longo Lexus. We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo | Edgar to handle your auto care needs. Have a wonderful weekend - Team Longo

August 25, 2022

David in service was great, supper efficient and friendly, even caught a mistake from the last time I was there and informed me, thank you! More

by Stacy
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Parada
Aug 25, 2022 -

Longo Lexus responded

Thank you Stacy for entrusting the team @ Longo Lexus with your auto care needs. Have a great weekend and hurry back!

August 25, 2022

Always great customer service and fast service. They are very accommodating to the customer’s needs. Technology is up to date and I love the way I can check the status online, in addition to being More

by denises.ortega
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Aug 25, 2022 -

Longo Lexus responded

Thank you for being the most important part of our business - Team Longo

August 24, 2022

We have been Lexus clients for over 20 years. For all those years, we have always patronized our local dealership which is just a few miles away. However, for our most recent purchase, we had to More

by DanH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael in graphics, Dennis Lo, John Yang
Aug 24, 2022 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU Dan for all the years and miles of loyalty you have for our company (Longo Lexus). We're delighted to read of the ongoing care the team (John | Dennis) continue to provide. Thank you again, for being the most important part of our business. Team Longo

August 22, 2022

Longo Lexus IS Best Dealer which I know during 10 year ago, also the one that I choose to buy my Lexus GX 460. More

by tranfrancois41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Truong, Rene Reynoso
Aug 22, 2022 -

Longo Lexus responded

We're honored to serve you - Team Longo

Aug 23, 2022 -

tranfrancois41 responded

Longo Lexus Dealer is far away from my home, (I live in Santa Ana) but I prefer to have the service from Longo Lexus, I do not have confident the dealers near by my home. More than 10 years ago I also buy my GX 460 at Longo Lexus, so for me Longo Lexus is the Excellent Dealer to buy or to have the service. I hope next time If I have the service I will have the Loan Car same as mine ( for the convenient to enjoy the drive). Thank You for your service.

Aug 24, 2022 -

Longo Lexus responded

Boy did this ever make us smile at Longo - we know how many dealers you've driven by to get to our location, we're very humbled

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