Back

Long Subaru - Service Center

Webster, MA

4.8
147 Reviews

147 Reviews of Long Subaru - Service Center

Sort by
June 10, 2025

Great place to do business with! Sales staff is friendly and professional. I would recommend them to all my friends and family! More

by Webster resident
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Bernard
June 09, 2025

Friend smart staff. They cared about the inconvenience of the repair. Great people. Can't wait for my next wreck! More

by Drelinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
June 07, 2025

Staff are friendly and helpful. The free loaner car was very much appreciated. I know that parts and labor are expensive everywhere, but I have brought my car back to long where I More

by tkelleher0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only saw Abigail in service
June 07, 2025

Staff always pleasant and polite. Never any pressure to add to requested work. Excellent waiting area. More

by FARMERIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2025

I needed an inspection sticker for my new car. Service was quick and cheerful. Everyone was very pleasant. More

by CAROLLEE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
June 04, 2025

I was pleased with professionalism of the staff. They kept me informed about the progress of the work and provided a loaner car. The workmanship was top notch and I plan to keep my Subaru for many y More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Houle
June 04, 2025

Staff cleaned some impossible to remove material from my drivers door and made it look like new. Could not believe the great results that happened. Very happy with the job done. More

by DINOTATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young man
June 03, 2025

Excellent work and great job Customer service was courteous and professional and helpful. I will definitely recommend this dealership to friends and family More

by ELIZABETHJERZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Kugler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrille D
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

The dealership is staffed with knowledgeable people and great customer service they are my go to dealership for service on my Subaru More

by TIMOTHYMILOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Geer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Brought my fleet car in for service and it was very easy to set up an appointment. I enjoy coming to this dealership for maintenance because they are quick, and best of all, they have a comfortable and cle More

by Stephen B,
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown