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Long Subaru - Service Center

Webster, MA

4.7
93 Reviews

93 Reviews of Long Subaru - Service Center

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April 17, 2025

Very professional and helpful from both Scott and Dan. I would recommend both men and Long Subaru 👍 More

by amt4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Angelone
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

Your shop supervisor took Care of my problems with my 2024 Subaru outback with on ,5000 miles on it and explained everything to me. He is a awesome person to spend the time with me please thank him for m More

by WENHANPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 16, 2025

I was rear ended and my bumper got very scratched and the paint damaged. They replaced and finished the bumper. Great Job! More

by Kathrynhendershot10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristie Houle
April 15, 2025

Did good on my car and took care of the rental stuff Very good manager More

by Nslocomb22
Recommend Dealer
Yes
April 15, 2025

No issues. Performed the service quickly and professionally. Alerted me to what the next service would require. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
April 14, 2025

Chloe Karapanos was professional and courteous. My truck was ready on time and I was called as soon as it was done More

by caxtman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Karapanos
April 13, 2025

Very helpful and efficient. Work was done in a timely manner and I was keep apprised of the progress. More

by ROYMELLEN
Recommend Dealer
Yes
Employees Worked With
Repair
April 12, 2025

Customer service was excellent. Mike was very kind and clear when explaining what was wrong with my car, what was needed, and how long it would take. Was pleased to see so many wom More

by cvalcourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Jimenez and tech 351 Popp, Alana Emi
April 11, 2025

They are mindful of your time and keep you updated on your vehicle. I always bring something with me to do and the time goes by fast. More

by BSTHAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrille D
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

I think the technicians need some extra training. They got a few things wrong with my multi point inspection More

by GEOFFREY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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