Long Subaru

Another new car! This is my second Subaru Outback from Long's Subaru. I purchased my first Outback in 2012 and have had only general maintenance done on the car. Love This is my second Subaru Outback from Long's Subaru. I purchased my first Outback in 2012 and have had only general maintenance done on the car. Love the Outback! Working with Lisa and Ray today made the process seem seamless. They are professional and friendly and I felt they went the extra mile to insure that I was satisfied. I couldn't ask for more. More

Great experience! Everything went quick and smooth! No pressure sales and no pressure financing! Great experience would recommend to anyone. Look forward to growing my Everything went quick and smooth! No pressure sales and no pressure financing! Great experience would recommend to anyone. Look forward to growing my relationship with this dealership. More

Can't wait to buy another new car so I can go back! I went with my husband to buy his new car. His was old and dying. He bought a new car. This isn't his rating though. It's mine. I was stuck wi I went with my husband to buy his new car. His was old and dying. He bought a new car. This isn't his rating though. It's mine. I was stuck with a 2012 Hyundai Veloster (the butthole of the automotive world) with $7500 in negative equity and an almost 16% interest rate. I fell so in love with my husbands new (to him) Subaru Crosstrek, which John helped him select and Ray helped him finance. After some discussion, my husband and I decided that it would be in my best interest to get my own Subaru, if it were possible to offload the Veloster and finance a new car with the added negative equity. John helped me find an awesome brand new Impreza but I still didn't know if financing would be possible. Unfortunately by this point it was 4pm on Saturday and I had to suffer through 2 days of wondering. Let me just say that Ray is the best auto financing guy I have ever met. He somehow managed to find me financing to cover this incredible new car, all of the negative equity of the old car, and got me an amazingly low interest rate. So here I am now, the proud and ridiculously happy owner of the most awesome 2017 Subaru Impreza Sport ever, I have incredible financing, an extended warranty, gap insurance, and the comfort that comes with knowing I didn't get screwed over. Every single person I have talked to about Long Subaru has said they are awesome and the opinion of the Subaru brand itself is just as good. I am happy in the knowledge that when I have to get to work in a snow storm, I will be safe. On a more general note, we interacted 4 total employees, in person and on the phone. We also saw other employees working with other customers in the 5+ hours we were there the first day. Every single person in there is friendly, professional, and personable. The dealership is clean, bright, and inviting. The technology is very up to date (you've gotta see the desk in Ray Brian's office). Everyone seems to genuinely love their jobs and their product and their enthusiasm is very infectious. In addition to all the stuff already mentioned, they have an a very cool coffee machine! More

Lisa Courchaine Was Excellent! Making decisions about a car is stressful! Steve was very knowledgable and informative about leasing, which I had never considered before. Working wit Making decisions about a car is stressful! Steve was very knowledgable and informative about leasing, which I had never considered before. Working with Lisa was a pleasure because I knew she listened to all the clues I shared about what I wanted. She had great insight into which car would match my needs. In addition, I felt that Lisa "fought" for the best product for me. I will recommend both Steve and Lisa with confidence to anyone I know looking for a vehicle. More

Very comfortable, personable, and helpful. Everyone at the dealership so far has been more than friendly and accomodating. My husband and I would definetely go back and ask for Matt Orn. Everyone at the dealership so far has been more than friendly and accomodating. My husband and I would definetely go back and ask for Matt Orn. Never once did we feel rushed or that he wanted to get to another customer etc. We were not sure exactly what kind of car we were going to look at so therefore had been to many dealerships. Matt Orn was the ONLY person, and only dealership that could amswer our questions and gave us a complete tour of the vehicle inside and out prior to test driving the car. Superb experience! More

Subaru Forester I had a wonderful experience at Long Subaru. My sales representative Josh Costa was professional and attentive. The financial representative Ray I had a wonderful experience at Long Subaru. My sales representative Josh Costa was professional and attentive. The financial representative Ray Brien worked well with me to get me the monthly payment I needed. I will most definitely recommend Long Subaru and when my daughter needs a new car, we will shop here first. They made car buying a pleasant treat. Judith Aho More

Great Experience! Our salesman, Josh Costa, was great to work with. Totally no pressure, but very eager to get us into the Legacy we were looking for. He made the dea Our salesman, Josh Costa, was great to work with. Totally no pressure, but very eager to get us into the Legacy we were looking for. He made the deal happen with a fair price on the new car, as well as on our trade-in, plus he helped to facilitate the transfer of registration involving NY plates. He even gave us a loaner car while we were waiting for the reg to come in! Would highly recommend the dealership and Josh. Thanks for the great experience. More

Excellent Experience! Everyone was a pleasure to work with, from the first visit through delivery of the car. Looking forward to enjoying my new Crosstrek. What else can I Everyone was a pleasure to work with, from the first visit through delivery of the car. Looking forward to enjoying my new Crosstrek. What else can I say! More

New Car sales My first impression of the sales rep, Lisa Courchane was excellent. She was very helpful, knowledgeable, and was not pushy at all. I visited two other My first impression of the sales rep, Lisa Courchane was excellent. She was very helpful, knowledgeable, and was not pushy at all. I visited two other dealerships, and when I decided on the car I wanted, I went to back to Lisa at Long Subaru and bought my Impreza. Great deal, great service and loved working with Lisa. More

Completely honest I was in a lease with honda knowing I was going to be over in miles I sought put help with honda, they were not able to help me although the sales per I was in a lease with honda knowing I was going to be over in miles I sought put help with honda, they were not able to help me although the sales person tried. Heard great things about Longs Subaru, they were able to buy back my lease and get me in a new vehicle that I Own at an affordable monthly payment! Customer service from every one I talked to was great! I highly recommend them! I look forward to being a,Subaru owner! More