Long Subaru

Wonderful experience My first requirement for a good sales experience is: NO PRESSURE! John not only helped me identify the right car for my family in the correct price r My first requirement for a good sales experience is: NO PRESSURE! John not only helped me identify the right car for my family in the correct price range, he volunteered financing information that changed the entire decision making process. This put me in the perfect vehicle! Thank you so much John! Ray was absolutely great too. I did not work with him in as much depth, but was pleased with his demeanor and efficiency. More

1st time at dealership buying new car. This was my first experience at long subaru. Scott Brill was my sales rep and he was most helpful. He was knowledgeable, answered all my questions as This was my first experience at long subaru. Scott Brill was my sales rep and he was most helpful. He was knowledgeable, answered all my questions as this was my first time buying a Subaru. He spent time going over the car and showing me how to operate it on the day of purchase. All the staff members I came into contact with were pleasant. Waiting area was comfortable. It was a welcome surprise to have had them put a sticker on the car and give it to me with a full tank of gas. Scott was also encouraging to have me call him with any questions/concerns going forward after purchase was complete. Overall a great experience. Would recommend dealership. More

Wonderful experience! Don’t hesitate to visit Long Subaru. This is my first Subaru after being a loyal Toyota owner for over 25 tears. What an absolute delight it was working with Josh Costa in Sales. He was h This is my first Subaru after being a loyal Toyota owner for over 25 tears. What an absolute delight it was working with Josh Costa in Sales. He was highly professional, knowledgeable and had such a friendly and genuinely kind manner throughout my purchasing experience. The dealership has a very inviting and comfortable environment and everyone there was friendly and helpful. I was very impressed with the Consumer Report on the Subaru’s safety ratings and symmetrical all wheel drive, I visited several dealerships and searched the internet for customer reviews to learn more about the Subaru. I was hard pressed to find any negative feedback. I can’t wait to delve into all the packages offered in the Legacy...ie., eyesight assistance, navigation system, blindspot protection, lane departure feature, automatic breaking and headlights,reverse assistance, cruise control that takes all the hassle out of bumper to bumper driving as it practically does all the work for you. And the frosting on the cake was working with Ray OBrien to set up the financing of the vehicle. There was NO pressure but just an honest assessment of what would be beneficial for my personal financial and practical needs...he was sure to point out any non-essentials to make the financing as manageable as possible at a low and reasonable rate of interest. I would highly recommend Long Subaru to anyone who wants to walk away feeling confident that they have made the BEST decision....not only in choosing the Subaru Legacy Li,itrd bit in choosing the dealership that lets you walk away having made the right choice. My plan is to be. Long-standing and loyal customer to Long Subaru and to my new choice in the Subaru Legacy. Again, a special thank you to Josh Costa whose character and professionalism highly influenced my purchase at Long Subaru. (Please excuse any spellcheck errors that I didn’t catch along the way in my review, I am new to an I-Pad and I’m still learning. Thank you). More

Great experience, very knowledgeable salaes staff This was not only my first Subaru purchase, but also my first time shopping at Long Subaru. I initially met by Lisa, who was very knowledgeable, a This was not only my first Subaru purchase, but also my first time shopping at Long Subaru. I initially met by Lisa, who was very knowledgeable, a total professional. I asked for Matt, but found that he was scheduled to be in later in the day. Even with knowing I was there to see Matt, Lisa didn't skip a beat, answering my initial questions, demonstrating a CrossTrek and taking me for a test drive. Upon our return to the dealership, Lisa advised me when my wife and I could return and meet with Matt. The following day, we returned and our experience with Matt was great. Matt possesses great product knowledge and these experiences made us choose to purchase our Subaru. I would be remiss if I didn't acknowledge our good experience with Ray O'Brien as well. More

Hassle free My review is for sales specifically. I don't recommend their service department due to past experiences. Lisa helped us pick out a great car twice now My review is for sales specifically. I don't recommend their service department due to past experiences. Lisa helped us pick out a great car twice now and made the process very easy. Ray worked magic for us in the finance department. Overall we are very pleased with our car buying experience with them. More

Lisa ... An Outstanding Purchase Experience Lisa was outstanding! Super easy to work with, responsive to my very many questions, patient, and very knowledgeable. From my extensive car buying ex Lisa was outstanding! Super easy to work with, responsive to my very many questions, patient, and very knowledgeable. From my extensive car buying experience, she is areal asset to Long Suburu. More

Thank you Lisa!!! My purchase at Long Subaru was the first stress free car purchase I have experienced. No stress or sales pressure. Lisa was very helpful and everythin My purchase at Long Subaru was the first stress free car purchase I have experienced. No stress or sales pressure. Lisa was very helpful and everything was smooth sailing. This is my second vehicle purchase at Long Subaru and I will be back when it is time to trade it in. More

Just the experience I wanted This was amazing. Very streamlined process with"True Pricing":a saw the car online Fri, saw and bought it Sat, picked up Thur; and drove away with ins This was amazing. Very streamlined process with"True Pricing":a saw the car online Fri, saw and bought it Sat, picked up Thur; and drove away with insurance and registry done, inspection, detailed, & a full tank of gas. I am a Happy Customer from Waltham. I'll recommend Long over all the Subaru dealers I've dealt with, including the one just around the corner from me. More

Positive experience Excellent service Knowledge Hard working I found the service quick and friendly , talk over the phone found me the best deal for my price range an Excellent service Knowledge Hard working I found the service quick and friendly , talk over the phone found me the best deal for my price range and got the car the same day. More

Promises Kept This is the second veh purchased at this dealer. Lisa Courchaine is the nicest salesperson I ever dealt with. Appointments kept, calls returned, vehi This is the second veh purchased at this dealer. Lisa Courchaine is the nicest salesperson I ever dealt with. Appointments kept, calls returned, vehicles delivered as promised with no hidden costs or fees. No pushy sales pitch. I recommend this Lisa and this dealership. More