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Long Subaru
Webster, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 441 reviews
Great experience Totally good experience. Even though I knew what I wanted it was on,y 2.5 hours before I leased a vehicle on Saturday and could pick up on Monday. Gre Totally good experience. Even though I knew what I wanted it was on,y 2.5 hours before I leased a vehicle on Saturday and could pick up on Monday. Great people to work with. More
Smooth, easy, very helpful Working with Matt was a pleasure. He gave me space to make decisions while keeping the process moving. Did not feel pressured. Matt literally went Working with Matt was a pleasure. He gave me space to make decisions while keeping the process moving. Did not feel pressured. Matt literally went "the extra mile" by helping me return my rental. All the people there were very friendly. An all around positive experience. More
Always a pleasure working with this group. Second vehicle purchased here. Service is always top notch and no sales pressure. Team goes out of their way to meet your n working with this group. Second vehicle purchased here. Service is always top notch and no sales pressure. Team goes out of their way to meet your needs. Used to be a Betera customer but this place blows them away. Subaru's rule in this part of the country. More
Long Subaru review Purchased a 2018 Forester. Matt was well versed in the car and its capacities and more importantly a low pressure sales guy. Answered all my questio Purchased a 2018 Forester. Matt was well versed in the car and its capacities and more importantly a low pressure sales guy. Answered all my questions honestly. Car was prepped and ready to go on schedule. Before driving away Matt reviewed all of the systems with me and also hooked up my phone to the in car system. Overall a good experience with the dealership and specifically with the sales consultant Matt Orn More
Excellent experience Buying my car was fast and easy, told them my budget and they worked with me at finding a car that fit my budget and needs. Highly recommend. Buying my car was fast and easy, told them my budget and they worked with me at finding a car that fit my budget and needs. Highly recommend. More
Thank you, Scott! Scott was very helpful in helping my mother get a car before the first winter storm of the 2018 year. He was professional and kind through out this p Scott was very helpful in helping my mother get a car before the first winter storm of the 2018 year. He was professional and kind through out this process and some set backs on our end. Thank you for helping us get her new car on the road so fast! More
Very pleased with purchase and process!! Lisa Courchaine is top notch! She is very personable and professional. She took the time and care to allow me to feel very comfortable with my new veh Lisa Courchaine is top notch! She is very personable and professional. She took the time and care to allow me to feel very comfortable with my new vehicle throughout the process! More
Wonderful experience My first requirement for a good sales experience is: NO PRESSURE! John not only helped me identify the right car for my family in the correct price r My first requirement for a good sales experience is: NO PRESSURE! John not only helped me identify the right car for my family in the correct price range, he volunteered financing information that changed the entire decision making process. This put me in the perfect vehicle! Thank you so much John! Ray was absolutely great too. I did not work with him in as much depth, but was pleased with his demeanor and efficiency. More
Vehicle purchase I recently traded my wife's vehicle in towards a vehicle on their lot. I had the deal done within a few hours time. Scott was very personable, and hel I recently traded my wife's vehicle in towards a vehicle on their lot. I had the deal done within a few hours time. Scott was very personable, and helpful in making this process as easy for me as he could. He has followed up with me on numerous occasions in regards to the vehicle. Being in the automotive field, and having purchased dozens of vehicles in the past, I feel comfortable saying the transaction went through seamlessly. I would definitely recommend doing business with Scott and this dealer. More
1st time at dealership buying new car. This was my first experience at long subaru. Scott Brill was my sales rep and he was most helpful. He was knowledgeable, answered all my questions as This was my first experience at long subaru. Scott Brill was my sales rep and he was most helpful. He was knowledgeable, answered all my questions as this was my first time buying a Subaru. He spent time going over the car and showing me how to operate it on the day of purchase. All the staff members I came into contact with were pleasant. Waiting area was comfortable. It was a welcome surprise to have had them put a sticker on the car and give it to me with a full tank of gas. Scott was also encouraging to have me call him with any questions/concerns going forward after purchase was complete. Overall a great experience. Would recommend dealership. More