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Long Subaru

Webster, MA

Overview
Employees
Reviews
Vehicles
4.9
565 Reviews
Welcome to Long Subaru in Webster Massachusetts, conveniently located just 10 minutes south of Worcester right in the middle of The Last Green Valley. Our Subaru dealership is a part of R.H. Long Motor Sales which has been serving central and eastern Massachusetts since 1927. For over 95 years, we have been serving the wants and needs of car buyers in Central Mass., Worcester, Webster, MA, Shrewsbury, Northern Connecticut, and beyond. Our knowledgeable staff are ready to answer your questions and help you find the right new car, assist with financing, and more. Use these directions to our Subaru dealership and stop in to Long Subaru where we'll get you into the car of your dreams! Have questions to ask first? Give us a call at 916-509-8500.
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7 Sutton Road

Webster, MA

01570

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Showing 565 reviews

June 21, 2023

Always happy with the service at Long Subaru! Been using since 2014. Thanks so much! More

by GBERTHIAUME0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joshua Costa
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Jun 24, 2023 -

Long Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 21, 2023

I am always happy with the service and Abigail is a great asset to your company. More

by JOHNTOUSIGNANT65
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dan in sales , Joshua Costa
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Jun 24, 2023 -

Long Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 20, 2023

This dealership and the service department are top shelf! From beginning to end we received outstanding service. Why go anywhere else? More

by jbolduc2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joshua Costa
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Jun 22, 2023 -

Long Subaru responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

June 20, 2023

The service proved was fair, honest and understanding. The service rep kept in contact with me the whole time while my car was being serviced. At one time I had to talk to the manager last name Costa to More

by David
Recommend Dealer
Yes
Employees Worked With
Mike, and the service rep who owns a cat, Joshua Costa
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Jun 22, 2023 -

Long Subaru responded

Hi David, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 19, 2023

Lisa was awesome, went out of her way to make sure the whole process went smoothly. Thank You, Lisa!! More

by WELLFLEETOSPREY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Courchaine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Long Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 18, 2023

Nice and friendly. Gave you good accurate up dates. Seem less process. You were never bothering them when you called More

by RLGREENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Jun 20, 2023 -

Long Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 18, 2023

I had 2 vehicle la scheduled for service on the same day, and both were taken in right away and serviced promptly. Abigail is always very pleasant as well :) More

by JENNIFERFULONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail
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Jun 20, 2023 -

Long Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Long Subaru!

June 17, 2023

Probably had the best car buying experience in a very long time. Mike Taverna was great! It was a very pleasant experience. More

by DARCIECARR95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Carman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Taverna, John from service
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Jun 20, 2023 -

Long Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 17, 2023

Friendly, knowledgeable and professional. Anticipated all my needs, readily available to answer any question. Awesome More

by MLGARROW1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Orn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Fayard
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Jun 20, 2023 -

Long Subaru responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

June 17, 2023

Abigail was fantastic. Friendly and helpful when my car had an engine problem away from home! Thank you. More

by MOCHAN64
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail
Report | Print
Jun 20, 2023 -

Long Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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