Long Subaru

Great service, from selection, through negotiation to price. We worked with John Agbey and the entire experience was a positive one. He helped us choose the right model, found an exact match for color and optio We worked with John Agbey and the entire experience was a positive one. He helped us choose the right model, found an exact match for color and options, and had it delivered quickly from another dealer. Negotiations were good natured and fair, and the final price was satisfying from all perspectives. John took the time all the way through delivery, making sure we knew all of the features of this new car. More

Couldn't ask for anything else! I needed a car.... I saw one I liked on their website so I scheduled a test drive that day with Scott. Car was fantastic it came home with me that da I needed a car.... I saw one I liked on their website so I scheduled a test drive that day with Scott. Car was fantastic it came home with me that day. What more can you ask you? More

Awesome!!! An easy as pie buying experience with Lisa Courchaine at Long Subaru in Webster. Lisa is extremely knowledgeable, patient, detailed and kind, just l An easy as pie buying experience with Lisa Courchaine at Long Subaru in Webster. Lisa is extremely knowledgeable, patient, detailed and kind, just like an old friend. More

Best Sales Experience Third new Subaru purchased at Long's with great confidence. Sales staff are welcoming and not pushy. All want you to get exactly what you desire for Third new Subaru purchased at Long's with great confidence. Sales staff are welcoming and not pushy. All want you to get exactly what you desire for a reasonable price. In addition, you leave with understanding all the new "buttons" in your car and are promised to reach out at any time for questions. More

Every person I dealt with was excellent This was one of the best experiences I have had with a car dealer. Every person I dealt with was excellent from the salesman to the fiancé director. I This was one of the best experiences I have had with a car dealer. Every person I dealt with was excellent from the salesman to the fiancé director. I would highly recommend this dealership More

My second Subaru from Long. This was the second time I bought a Subaru from Long, and both time the people where very friendly. this time I talked to Lisa Courchaiine, She is ve This was the second time I bought a Subaru from Long, and both time the people where very friendly. this time I talked to Lisa Courchaiine, She is very friendly and very knowledgeable. Not pushy very accommodating. I was very comfortable with buying my second Forester, I am very happy with the 2018 Forester. Liked to thank Lisa for being so awesome through the entire process. More

First Car Buying Experience This was my first time buying a car, and I had a terrific experience at Long Subaru with Matt Orn. Matt made me feel very comfortable, politely answer This was my first time buying a car, and I had a terrific experience at Long Subaru with Matt Orn. Matt made me feel very comfortable, politely answered all of my questions, and took me on two test drives before I settled on a 2018 Crosstrek. He was super easy-going, knew his stuff, and made the process go much more smoothly than I was expecting. Ray in finance was also great and was very honest with me. 10/10 would recommend! More

New Car Went in for an oil change and to inquire about trade in values for 2 vehicles. Sales manager hooked me up with the Sales person who sold my husband t Went in for an oil change and to inquire about trade in values for 2 vehicles. Sales manager hooked me up with the Sales person who sold my husband the car. I was also potentially looking to purchase a new vehicle. Sales person went over options on new 2018 vehicles, went out to lot to look at them and he took his time going over all the features. Took the car out for a test ride. By the time we got back I had trade in values for vehicles. Called Sales the following day with additional questions, they were answered and purchased the vehicle that afternoon. Had the vehicle ready the following day. More

Best car buying experience ever.. I was looking for a crossover SUV and the Crosstrek really caught my eye. I went to see Lisa based on a referral by a friend. She was friendly and ext I was looking for a crossover SUV and the Crosstrek really caught my eye. I went to see Lisa based on a referral by a friend. She was friendly and extremely knowledgeable. Not pushy at all and went out of her way to accommodate my needs. Ray in finacing was also great and I just felt so comfortable with my decision. I'm beyond happy with my car. Thanks Lisa for being so awesome through the entire process. More

Awesome Matt was fantastic. Knowledgeable, personable, accomodating. Sales manager Steve and Ray in finance were very helpful. Atmosphere was low pressure and Matt was fantastic. Knowledgeable, personable, accomodating. Sales manager Steve and Ray in finance were very helpful. Atmosphere was low pressure and helpful. Would definitely buy another from Long. More