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Long Subaru
Webster, MA
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 441 reviews
Great Experience I was very pleased with the service provided to me at this dealership. Scott was my salesman, he was very proffesional and he is a credit to thier sta I was very pleased with the service provided to me at this dealership. Scott was my salesman, he was very proffesional and he is a credit to thier staff. Also a big thanks to Ray in finance for helping me duke it out with my insuarance company when they didnt want to make this an easy purchase. More
Fast and Painless I went to Long's wanting more info on the new Crosstrek and walked out in love...not with my sales rep however Dan was great but with the car and the I went to Long's wanting more info on the new Crosstrek and walked out in love...not with my sales rep however Dan was great but with the car and the shopping experience. Fast easy and trustworthy dealership to work with. Will be in the Subaru family for years to come now. More
Outstanding overall experience. Matt was professional and friendly, overall a great salesperson. His knowledge of Subara and the vehicle we purchased was impressive. We would absolu Matt was professional and friendly, overall a great salesperson. His knowledge of Subara and the vehicle we purchased was impressive. We would absolutely recommend Matt to friends and family. Our overall experience with Long Subaru was exceptional. More
Great Experience Working with Matt Orn was great. In a word, knowledgeable, but also as others have said, no pressure, professional and just plain comfortable. We alr Working with Matt Orn was great. In a word, knowledgeable, but also as others have said, no pressure, professional and just plain comfortable. We already knew we wanted to get our next Subaru at Long, and by chance chatting with Matt on the sales floor, during a service appointment, turned into a sale. Highly satisfied, would return to Matt next time, if he's still at Long. Anne & Mike More
Great, low pressure experience. I walked in to the dealership dreading the car-buying process. Let’s be honest. No one enjoys it. My experience with Long Subaru changed this feeling I walked in to the dealership dreading the car-buying process. Let’s be honest. No one enjoys it. My experience with Long Subaru changed this feeling a bit. I was greeted with a smile by Matt Orn, and he made me feel very comfortable and at home. He listened to what I wanted, showed me the right car for my needs, and never pressured me to make a decision. He answered my questions and offered some very helpful advice about different options. I would recommend Matt and Long Subaru to anyone shopping for a Subaru. I will definitely be back when I need my next car. More
Top notch customer service and professionalism! This is the the 2nd Subaru we've purchased from Matt at Long Subaru and returned because of the expediency, professionalism and ease with which Matt c This is the the 2nd Subaru we've purchased from Matt at Long Subaru and returned because of the expediency, professionalism and ease with which Matt conducts business. Purchasing a car is not on the top of my favorites list and I value a straight-forward, haggle free approach to the process. The price provided was competitive and the customer service is what keeps us coming back. More
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Absolutely Great! The entire experience was great! Matt is a fantastic salesman and genuinely great person. Everyone at Long made the experience easy and stress free wh The entire experience was great! Matt is a fantastic salesman and genuinely great person. Everyone at Long made the experience easy and stress free while helping me find the best car for me! I love my car and can’t wait to own it for quite some time! More
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Made a terrible process great Everyone hates car dealerships, especially me, but Long makes the process smooth and painless. I ordered my car directly from Subaru and they helped Everyone hates car dealerships, especially me, but Long makes the process smooth and painless. I ordered my car directly from Subaru and they helped me get exactly what I wanted. Matt Orn, my salesman, was punctual, knowledgable, and friendly. He was available on email, phone, whatever needed to provide updates. Matt made this easily one of the best car buying experiences I've ever had. I also do my service at Long, never any issues. If you want a Subaru, go here, the other dealers in the area aren't as good, its that simple. More
Great service! Helped me find the car I with no hassle Scott was very helpful. He helped me find the car I wanted with no hassle. He explained all my options clearly and there was no pressure to add anythi Scott was very helpful. He helped me find the car I wanted with no hassle. He explained all my options clearly and there was no pressure to add anything or "buy now!". I'd recommend Scott and Long Subaru to anyone, More
Scott was amazing and very helpful through the process Scott and team we're amazing! And very helpful. The process was straight forward and smooth as can be. I appreciate there work and Scott's for getting Scott and team we're amazing! And very helpful. The process was straight forward and smooth as can be. I appreciate there work and Scott's for getting me the deal. More