Long Subaru

Very friendly, knowledgeable people. Prompt and helpful around the process of changing plates, insurance, registration Prompt and helpful around the process of changing plates, insurance, registration More

I had a great experience at this dealership. Everyone I interacted with was friendly, helpful, and kind. Everyone I interacted with was friendly, helpful, and kind. More

We had an excellent experience working with Dan to purchase our 2022 Forester. We stopped by on the way to CT to see the car that was listed on Cars.com. We hadn't intended to buy that day, but the purchase our 2022 Forester. We stopped by on the way to CT to see the car that was listed on Cars.com. We hadn't intended to buy that day, but the car was exactly what we were looking for. Dan let us explore the vehicle and drive it on local roads and highway. He was very knowledgable about the car's features and presented it in a helpful way. He encouraged me to make a decision to buy that day but was not aggressive. He made the whole experience pleasant. When I came back to actually complete the purchase, he expedited the process for me as well. Overall, we had a great experience with Long Subaru. More

I have always received good service at Long's. Just had my Mass inspection sticker done and they washed my car as well. I always come here for service. Just had my Mass inspection sticker done and they washed my car as well. I always come here for service. More

Personalized service a big plus. Very professional and courteous service. Will definitely be back here when my lease ends. Very professional and courteous service. Will definitely be back here when my lease ends. More

The price on the sticker was the price of the car. Other dealers we went to the cars had no sticker prices on them and when we asked for the price, the sales person was only interested in how much mon Other dealers we went to the cars had no sticker prices on them and when we asked for the price, the sales person was only interested in how much money we could afford to spend each month. (Very Frustrating) David answered all of our questions. He didn’t pressure us and when we are ready for our next car, we will definitely go back to see him. More

Had a very easy time ordering a new Outback. Sales associate Jason is terrific to work with. Matt in financing made the purchase process flawless. Great experience. Sales associate Jason is terrific to work with. Matt in financing made the purchase process flawless. Great experience. More

Lisa was amazing to work with for our 2024 Crosstrek. She was easy to talk with, understood our needs, and was very efficient. In a time when cars are "in transfer," she kept us well informed on the stat She was easy to talk with, understood our needs, and was very efficient. In a time when cars are "in transfer," she kept us well informed on the status of our vehicle. Matt in finance was also great and very accommodating. Signing papers for the car was straightforward, with no pressure on extended services or warranties, but very informative and honest. Will say the only frustration that we did have, was not knowing about the extended warranties prior to paper signing. If we had known about some of the warranty information prior to the day of signing papers, we would have made monetary adjustments to purchase the warranty covering electronics at that time. Car buying is not the best way to spend time, however, Lisa and Matt made this transaction pain and pressure free!!! Couldn't be happier with the car. The warranty information we will be circling back to at a later date, unforntunately at that time, it will cost us a bit more money than if we knew the pickup day. More

I love my new 2024 Crosstrek! Scott and the team at Subaru made the process easy and fast. They answered all my questioned and treated me with respect. Scott and the team at Subaru made the process easy and fast. They answered all my questioned and treated me with respect. More

Overall the experience was good, the follow up when they said they would get back to us on certain situations didn't happen when stated, I ended up following up said they would get back to us on certain situations didn't happen when stated, I ended up following up More