Long Subaru

Super! Matt helped me get into my new '16 Legacy and I couldn't be happier with my whole transaction. Thank you, Matt and Long Subaru! Matt helped me get into my new '16 Legacy and I couldn't be happier with my whole transaction. Thank you, Matt and Long Subaru! More

Customer friendly Great prices,not as greedy as some dealership who are trying to take your every penny with unnecessary warranties,or car accessories.Loved that they Great prices,not as greedy as some dealership who are trying to take your every penny with unnecessary warranties,or car accessories.Loved that they are customer oriented. More

Matt is the "Man" at Long Subaru in Webster This is my second outback I purchased from Long Subaru And with my buddy, Matt Orn,(sales). This is my 3rd new outback. I enjoy the no nonsense of pu This is my second outback I purchased from Long Subaru And with my buddy, Matt Orn,(sales). This is my 3rd new outback. I enjoy the no nonsense of purchasing a veicile at long and with Matt. And I will be happy to see him again for the next one. Everyone at long Subaru are the best. Go see them for your next set of wheels! More

"Excellent experience" After test driving a few different makes & models and going to another Subaru dealership after my visit at Long. I went back to Long because of the ex After test driving a few different makes & models and going to another Subaru dealership after my visit at Long. I went back to Long because of the excellent service from my sales man and the finance manager.b More

Awesome! I can't say enough good things about working with Matt when I bought my new 2019 Forester! Personable, professional, knowledgeable, straightforward, I can't say enough good things about working with Matt when I bought my new 2019 Forester! Personable, professional, knowledgeable, straightforward, and efficient are just a few of the great things that can be said about Matt and about all he offers to someone looking for just the right vehicle. Thank you, Matt, and thank you to Long Subaru! More

Relaxing I usually hate car shopping but my sister had already gone to Long Subaru and had great things to say about Matt so I gave it a shot and honestly it w I usually hate car shopping but my sister had already gone to Long Subaru and had great things to say about Matt so I gave it a shot and honestly it was one of the easiest experiences in car buying I've ever had. I mean honestly it was just really relaxed I didn't feel like I was being forced into anything. Also I've never had a Subaru or a leade so I had a few questions but they handled them all well and I got a pretty affordable deal so definitely give them a shot, it can't hurt. More

Great experience Matt was so knowledgeable and honest. I was torn between a car a bit cheaper with lesser options or one fully loaded for a tad more. Matt helped me wo Matt was so knowledgeable and honest. I was torn between a car a bit cheaper with lesser options or one fully loaded for a tad more. Matt helped me work it out and make the best decision for me. Everyone was informative and so helpful! More

Efficient, knowledgeable, accommodating and straightforward. I wasn't interested in buying a new car. Presently own a 2011 Subaru Impreza Hatchback and have 116,000 miles on it. Was looking for a 2014-2017 use I wasn't interested in buying a new car. Presently own a 2011 Subaru Impreza Hatchback and have 116,000 miles on it. Was looking for a 2014-2017 used vehicle with relatively low miles and wanted another Subaru for several reasons. They're great in the snow, smooth ride, decent pick up, decent gas mileage and roomy. We Transport our grandchildren around frequently, and wanted something safe and reliable. I purchased the 2011 used with 81,000 miles on it from non Subaru dealer 3 years ago. It's been a great car! Traded in our old vehicle(2002 Volkwagen Jetta) for a 2015 Subaru Impreza Sport. Just picked it up, so can't really give you any specifics, other than I don't enjoy or relish looking for new vehicles and generally dislike the bantering back and forth regarding price, trade ins, etc. Fortunately, there was none of that at Long Subaru. The vehicle we purchased was reasonably priced, relatively low mileage, and no dickering back and forth. Words can't really describe how refreshing that was. Sales person Matthew Orn was direct, pleasant, no nonsense, knowledgeable and clearly knew his vehicles, coupled with the fact, that he was efficient, with no additional waiting time. Some people may think true pricing is a marketing scam. If so, then I hope it continues, since this was clearly one of the most pleasurable experiences I've had purchasing a car in 40 years. No pressure, no gyrations, games or dickering. We loved it! Did our homework regarding trade in as well as current market price. It was realistic, with no additional tweaking. Drive on average 14,000 miles a year. It was a decision between buying a new Hyundai(owned three of them and were decent cars) or another Jetta(which I wouldn't do again). The 2011 Impreza gets 33 mpg, still gives a smooth ride with 116,000 miles, and continue to enjoy driving it. The 2015(which we just bought used) had 47,000 miles on it. Roomy, smooth ride, plenty of back seat room for the kids, and great acceleration and pick up. There were no glitches regarding registration, credit, etc. Since this was my first experience with Long Subaru, I'm happy to say it was easy, uneventful, expeditious, timely and no extraneous nonsense. if I encounter any issues with the vehicle, will certainly let you know, however, I don't anticipate any major difficulties. Would recommend Long Subaru to anyone and most specifically, to our sales person, Matthew Orn. David Simmons More

Time to Downsize I've never been "comfortable" at a dealership. But Long has changed that...This time I bought my new Crosstrek from Dan Angelone, he was wonderful to I've never been "comfortable" at a dealership. But Long has changed that...This time I bought my new Crosstrek from Dan Angelone, he was wonderful to deal with! But I never had an issue with anyone! Everyone is knowable, approachable, and nice, This is my 5th Subaru from Long! More

New Car Purchase - Legacy Had an excellent new car buying experience with Lisa Courchaine. She was extremely helpful and friendly. This was my 4th Subaru purchase but the first Had an excellent new car buying experience with Lisa Courchaine. She was extremely helpful and friendly. This was my 4th Subaru purchase but the first time I bought a new one and was very nervous about it. After 3 Outbacks I was thinking of getting a Legacy this time. She had me test drive both and didnt pressure me into buying one and answered a lot of questions I had. I liked the Legacy very much and she was helpful to search for the color I wanted at another dealership. The whole buying process was made easy by quickly finding the car I wanted, attaching plates, registering and inspecting it and I was out of there in only a couple hours More