Long McArthur Inc - Service Center

Service review with Larry Smith Larry Smith is always helpful and respectful. He is knowledgeable and answers all of my questions. Very friendly and polite when I have a lot of ques Larry Smith is always helpful and respectful. He is knowledgeable and answers all of my questions. Very friendly and polite when I have a lot of questions that he has probably answered dozens of times. I appreciate his help. More

Larry Smith Service Larry is a trustworthy worth and knowledgeable service writer. Any time I have a need for service on my personal vehicle or a work vehicle he makes s Larry is a trustworthy worth and knowledgeable service writer. Any time I have a need for service on my personal vehicle or a work vehicle he makes sure to take care of all of them. It is greatly appreciated by myself and everyone else I am acquainted with to deal with a professional like Larry. More

Exceptional Service Exceptional service every time I visit the service department. I always am greeted in the bay and once I enter the door they are ready to assist me q Exceptional service every time I visit the service department. I always am greeted in the bay and once I enter the door they are ready to assist me quickly. I have used the service department for several years and have never been let down. Larry always goes out of his way to take care of my needs and any concerns I may have. More

Friendly and efficient! Anytime I have had to bring a vehicle into service Larry has been easy and friendly to work with. He keeps me up to date on the status of my vehicle Anytime I have had to bring a vehicle into service Larry has been easy and friendly to work with. He keeps me up to date on the status of my vehicle and makes sure the experience goes flawlessly. More

Professional Very helpful and knowledgeable with quick turnaround Larry and his staff work very efficiently to get you in and out with friendly staff while you wai Very helpful and knowledgeable with quick turnaround Larry and his staff work very efficiently to get you in and out with friendly staff while you wait More

Best service around! I can always count on Larry Smith and Long Mac to take care of me even though I don’t have a Ford or Lincoln. It’s a good feeling to know your busine I can always count on Larry Smith and Long Mac to take care of me even though I don’t have a Ford or Lincoln. It’s a good feeling to know your business is appreciated. More

Amazing service Larry was so helpful! Always a smile on his face and happy to assist me! Will definitely go back again and ask for him again. Larry was so helpful! Always a smile on his face and happy to assist me! Will definitely go back again and ask for him again. More

Great Service and Larry is great to work with Larry is very professional and always willing to work with me to accommodate my schedule. He does a great job of explaining what needs to be repaired Larry is very professional and always willing to work with me to accommodate my schedule. He does a great job of explaining what needs to be repaired and keeps me updated on the progress of the repair. I really appreciate how he works with me to make sure that I have the option to complete the repairs that are truly necessary at the time and how he explains any other repairs that will be needed down the road and then lets me decide if I want to have the repairs that can be done later completed at the time it was discovered or wait for a later time. He works very hard to make sure that I have my vehicle back in a timely manner. I would highly recommend Larry to help anyone with their service needs. More

Best Service Rep We have been working with Larry for years now. He is always very accommodating. He goes out of his way to take care of. I would highly recommend Larry We have been working with Larry for years now. He is always very accommodating. He goes out of his way to take care of. I would highly recommend Larry for service to anyone!! He deserves a raise! More

Always takes care of us Whenever I'm in need of service on one of our vehicles, Larry gets a call. He is always professional and takes care of things. I've been using Long Whenever I'm in need of service on one of our vehicles, Larry gets a call. He is always professional and takes care of things. I've been using Long Mac service for years and if something is going to be more than was discussed, I get a call. At the end of the day, when a vehicle needs fixed and/or serviced it has to be done and I trust Larry to get things handled and not take me to the cleaners. What more can you ask of a service department? More