Long McArthur Inc

Quick, friendly service We gave a five star rating due to the fact that Long McArthur ford dealership is a friendly and efficient customer driven facility. We were pleased wi We gave a five star rating due to the fact that Long McArthur ford dealership is a friendly and efficient customer driven facility. We were pleased with our trade in value and eagerness of the staff to accommodate our needs. Darin Lee and his assistant Seth were courteous, polite and very helpful. More

Long Mac Excellent dealership that did a lot to finds us the right vehicle! Darin Lee searched for a long time to get us what we needed. Trade in offer was ver Excellent dealership that did a lot to finds us the right vehicle! Darin Lee searched for a long time to get us what we needed. Trade in offer was very fair as well! More

Sincere and Genuine I did my 2nd trade-in with Long McArthur Ford, there’s a reason why I returned! Unlike other dealerships this one provides a transparency most would a I did my 2nd trade-in with Long McArthur Ford, there’s a reason why I returned! Unlike other dealerships this one provides a transparency most would appreciate. Our first trade in was done with Ben Ashmore a few years ago and we loved the way we were treated as customers and the experience truly felt like a journey to find the perfect car for our family. We have introduced a number of associates to this dealership as well because we trust and know from experience they will be taken care of. Our 2nd trade in was done with Hector Ortega and we were treated with the same genuine care to find the right vehicle and a trade in value above our expectations. The assistance provided was impeccable and we will always refer our friends here in the Riley area to this dealership. Where taking care of the customers wants/needs into exceeds any other dealership. More

Darin is Awesome! We have worked with Darin several years now. He listens to what we are looking for and helps us get it. Thank you, Darin - and Seth. We have worked with Darin several years now. He listens to what we are looking for and helps us get it. Thank you, Darin - and Seth. More

Fantastic Customer Service Kyle and all the finance team were extremely helpful and willing to work with us to make the deal happen! Will absolutely use Kyle again for my famili Kyle and all the finance team were extremely helpful and willing to work with us to make the deal happen! Will absolutely use Kyle again for my families next vehicle. More

Very satisfied customer We are very satisfied with our experience w/Travis at Long McArthur. He helped us get the vehicle we wanted for the price we needed, and has gone over We are very satisfied with our experience w/Travis at Long McArthur. He helped us get the vehicle we wanted for the price we needed, and has gone over and above, even after the sale was complete, to help us have the best car buying experience. We haven’t found many other salesmen who’d do the same and that’s something we won’t easily forget. If you’re looking for a salesman who has your best interests in mind, goto Travis! You won’t regret it! More

Best car buying experience ever I have worked with Travis directly for my last two transactions. We live over 200 miles apart but he always goes the extra mile for me. Finding me exa I have worked with Travis directly for my last two transactions. We live over 200 miles apart but he always goes the extra mile for me. Finding me exactly what I want is his top quaility and second is his communication skills. I will never use anyone else for my car needs. I even tried once! LOL I ended up texting him directly from the sales office of another dealership. No one is better at what they do, then Travis! More

Travis helped me pull the trigger! When I needed a new car 🚘 but was afraid of dealing with car salesmen Travis was there for me. The car buying experience was amazing, effortle When I needed a new car 🚘 but was afraid of dealing with car salesmen Travis was there for me. The car buying experience was amazing, effortless and efficient. I have since moved many states away but will travel to buy from this young man again. Thank you Travis! More

Nice easy comfortable experience Darin Lee and his team were polite courteous and explained every detail of my new purchase help me get into the truck I wanted highly recommend Darin Lee and his team were polite courteous and explained every detail of my new purchase help me get into the truck I wanted highly recommend More

Incredible, Fun, Customer Service! Look no further! Travis was awesome to work with! Patient with my ‘girlie’ car questions. He even delivered my Lincoln to Manhattan on his day off so I didn’t have to Travis was awesome to work with! Patient with my ‘girlie’ car questions. He even delivered my Lincoln to Manhattan on his day off so I didn’t have to drive 50+ miles to pick it up. Long McArthur has been the home of 2 of my purchases in 10 years & all have been super. However; THEY are the lucky ones to have Travis. I’d search him out to assist in a purchase regardless of location! More