Long McArthur Inc

What a great experience! Called on the phone and sent an online app in. Met Hector the following day. Nice young man. He took the time to hear our needs and concerns and wa Called on the phone and sent an online app in. Met Hector the following day. Nice young man. He took the time to hear our needs and concerns and was understanding to our skepticism of car buying exp reinvest from the past. Quick and professional. Hector hid nothing and was very honest and straightforward. He knew his paperwork and what he needed so there was no lag in progress. Took about 30 minutes and we were in finance. Meanwhile, they were gassing up and washing our new Escape. Austin did our finance part. What a breath of fresh air. Fun to chat with, knowledgeable, and not out to make an easy buck. No presure. Didn’t push or over explain anything. Again, professional and fun. Overall, I believe this was my best car buying experience to date. I have had 6 new cars before this. So, I’m not new to the game. I would say go to Long McArthur for sure. One of he best things I’ve done in awhile. Thanks Hector and Austin! You guys rock. More

My sales experience with Kyle and the rest of Long McArthur Hello all, I was making a road trip back my installation when my truck decided to quit. I got it towed to the nearest ford dealership (Long McArthur). Hello all, I was making a road trip back my installation when my truck decided to quit. I got it towed to the nearest ford dealership (Long McArthur). While my truck was in the shop I figured I would go look at vehicles. That's where I met my new friend Kyle, he didn't approach me as a sale or a customer but as of we were family. I told him my current situation with he truck and my financial status. We sat down and he took my information and he was gone maybe 5 minutes and told me I had good chances for 2 trucks on hand. I drove them and Kyle was just great, we were having conversations as if we knew each other for years! So we went back and he ended up getting my mo they payment lower than initially rough estimated. The financial part was only a seamless 30 minutes and I was on my way. Everyone at Long Mcarthur treats you right and it's awesome. Ive never seen any dealership like this one. Only thing you got to watch for with Kyle is that he likes to turn your heated seat on when you're not looking!! Highly reccomend!! More

Quality service and amenable to financial needs. This was my first experience with Long McArthur and Kyle made a great impression for the dealership. He not only made sure I understood the features This was my first experience with Long McArthur and Kyle made a great impression for the dealership. He not only made sure I understood the features of vehicle that I ultimately purchased, but also was not forceful throughout the process. He made sure that I was able to obtain the vehicle to as long as within my financial means as was possible. If you are looking for someone that does not guilt you into a purchase, keeps the whole process lighthearted, and tries to meet the objectives you had coming into the car purchase process, then Kyle would be the salesperson to go through. Highly recommend. More

Very good service Excellent help and service friendly service helpful stayed late to get the work done over all it was a very good place to come and do business Excellent help and service friendly service helpful stayed late to get the work done over all it was a very good place to come and do business More

Easy car buying! Travis made our experience so easy. Super friendly staff to deal with. Would definitely return for more business and would highly recommend Travis an Travis made our experience so easy. Super friendly staff to deal with. Would definitely return for more business and would highly recommend Travis and Long McArthur to others for a good car buying experience. Thanks for my new ride!!! I love it! More

Great Service We have bought several cars in the past years, always use Darrin Lee. We can tell him what we are looking for and he always delivers to what our needs We have bought several cars in the past years, always use Darrin Lee. We can tell him what we are looking for and he always delivers to what our needs are. Finance department are easy to work with and always give us good knowledge of what we are buying. Service department is friendly and extremely helpful with all our service needs. More

Travis got me my deal! I told Travis what payments I wanted and he got me to that number with what I wanted to pay for the truck. Great job Travis. I will certainly refer I told Travis what payments I wanted and he got me to that number with what I wanted to pay for the truck. Great job Travis. I will certainly refer any potential buyer to Travis. The test drive was seamless and trade-in process was quick. I now have a great truck with payments that meet my wife's limitations. Yes, I am whipped! Who cares? I have a great truck. More

Used F150 purchase Very pleased with dealership. Looking for a particular pickup, style, etc and Darin Lee had what I was looking for and what I was willing to pay. Very Very pleased with dealership. Looking for a particular pickup, style, etc and Darin Lee had what I was looking for and what I was willing to pay. Very happy with how they worked with me. Would recommend this to others. More

Great Mr. Lee came in during his off time and put our needs ahead of his. The whole team was very friendly and took genuine interest in making every aspect Mr. Lee came in during his off time and put our needs ahead of his. The whole team was very friendly and took genuine interest in making every aspect of our wishes a priority. More

Helpful Got things taken care of timely and was willing to give us the opportunity to evaluate our decision workout pressure. Pretty easy new car buying exper Got things taken care of timely and was willing to give us the opportunity to evaluate our decision workout pressure. Pretty easy new car buying experience. More