Long McArthur Inc

Best car buying experience I’ve ever had I purchased my car over the internet. I purchased a 2019 Roush stage 3 mustang. I work mainly with Rich Pauls. This was legitimately on of the best ca I purchased my car over the internet. I purchased a 2019 Roush stage 3 mustang. I work mainly with Rich Pauls. This was legitimately on of the best car buying experiences I’ve ever had. Rich was on top of everything and made sure all the paperwork was in order. He even drove the car to me free of charge. There was no funny stuff and everyone was very honest. Thanks for the experience and I can’t recommend them enough More

Innovative Warranty Work Long McArthur and Ford Motor Company where fantastic to work with while a solution was found for the Sirius radio not acquiring a satellite signal in Long McArthur and Ford Motor Company where fantastic to work with while a solution was found for the Sirius radio not acquiring a satellite signal in our 2018 Explorer. Their customer service is #1. Transportation was provided while the problem was being solved. Thank you Scott Sitton, Ford Motor Company and the rest of the Long McArthur Team for a job well done!! More

Must Read- Unexpected, Great Dealership Experience!!! We reside in Junction City, KS and called ahead looking to make an appointment to look at F-150's listed online. We had met Michael Gadberry on a sep We reside in Junction City, KS and called ahead looking to make an appointment to look at F-150's listed online. We had met Michael Gadberry on a separate, previous visit to the dealership. Michael, at the time, was not the individual assisting us, but came up and introduced himself so politely and professionally, we questioned whether or not he was an owner! He literally took off his gloves in freezing December weather, in Kansas, to shake our hands. It left a lasting impression. He was, in fact, so professional that we called and requested to meet with him on our next visit. He was kind, polite, knowledgeable and patient. He helped us make a decision on a Roush F-150. It was exceptionally priced and Long McArthur exceeded our purchasing expectations. As a military family, we look for exceptional service and experience. Michael, Rich, Ben and Ty all provided the best dealership experience we have had yet. We will always make the drive to Salina knowing what great service and professionalism they provide. We are extremely happy with the outcome of our purchase!!!! More

Always awesome atmosphere Ive been going there for years for my vehicles and service. Everyone there is always courteous and fun to talk with. Anytime i have an issue i can alw Ive been going there for years for my vehicles and service. Everyone there is always courteous and fun to talk with. Anytime i have an issue i can always call in and get serviced pretty quickly More

Explorer Trade Michael Gadberry was assigned to meet us for our 1:00 appointment. Michael called prior to our arrival to confirm our appointment and was prompt in g Michael Gadberry was assigned to meet us for our 1:00 appointment. Michael called prior to our arrival to confirm our appointment and was prompt in greeting us as we arrived. I was impressed by Michael's knowledge and Long McArthur through out our process. Michael was very professional and took his time to answer our questions and make sure we knew everything. Long McArthur has plenty of personnel to help in every area of service. I left having confidence that we could rely on great service in the future. This was our first experience with this dealership. Michael seemed to make an extra effort to always please us. I would definitely recommend Michael for your experience. We finished with Kyle who was also very friendly. People at Long McArthur aim to please which takes a little longer to complete so allow plenty of time. We were treated very well. Stockton, Ks. More

Amazing experience 100% would recommend to anyone needing any type of car. They honestly care about your situation. We walked in at 7pm in need of a car and walked out w 100% would recommend to anyone needing any type of car. They honestly care about your situation. We walked in at 7pm in need of a car and walked out with a Ford Escape at 10pm. They stayed late just make sure we got what we need plus so much more. They were very personable and honest, I will definitely be back! Thank you so much! More

New purchase Michael did a great job assisting with financing and finding my vehicl of interest. Will consider this dealership for future purchases. Thank you very Michael did a great job assisting with financing and finding my vehicl of interest. Will consider this dealership for future purchases. Thank you very much! More

The Best Buying Experience, Ever. My wife and I wanted to trade in our older Ford Edge for a newer model. I was able to make contact with the dealership via e-mail and text message to My wife and I wanted to trade in our older Ford Edge for a newer model. I was able to make contact with the dealership via e-mail and text message to discuss some initial pricing. I was initially contacted by Ashlee Dyer who was very helpful for me and with whom I made arrangements to go to the dealership and test drive the vehicle on which we had our eyes. Ashlee was very nice and helpful. At the dealership my salesperson was Darrin Smith. Darrin had the vehicle ready for me to test drive as soon as I arrived. He was kind and patient and was able to answer my questions. He was friendly and personable. When it arrived at the time to negotiate pricing and trade-in value, he listened to our needs and was very helpful. It was getting late, but he didn't tire of working with me and was just great. The financing portion was handled by Ben Ashmore. Well, he was really second to none. He was so very friendly. And anyone who has made a major purchase will know, there is a certain excitement about the purchase combined with a fair amount of anxiety about a major expenditure. He put me totally at ease. A friendly attitude, great sense of humor and patience made it the best experience I had ever had working on financing an auto. My wife and I have purchased vehicles before at other dealerships. I have worked with other dealers and have felt like I was being misled or "tricked." Or at other dealers that I should just feel privileged that they were even talking to me. Not so here! At Long McArthur I felt like each and every person with whom I had contact cared about me (I went alone on this excursion) as an individual versus just being a potential sale or commission. I am so very grateful for how I was treated by Long McArthur and all of the people, even the ones with whom I only had limited contact that are not mentioned here, there. Buying a vehicle is always a big deal, no matter the size of the purchase. Long McArthur will being seeing future business from us. And to be clear, here are the folks that treated me so very well, in order: Ashlee Dyer, Darrin Smith, Ty, Ben Ashmore and Kyle Davis. My hat is off to you. Thank you for being kind to me. More

Great no haggle internet sales experience I found Long McArthur during my search for a 2018 Ford Expedition. Their internet team produced a video of the new 2018 Expedition that was better an I found Long McArthur during my search for a 2018 Ford Expedition. Their internet team produced a video of the new 2018 Expedition that was better and more detailed than I found anywhere. They also advertised free shipping at the time even for out-of-state customers (like me). This prompted me to contact them by email. My sales person quickly communicated with me via text and we did the whole deal by text. I had done my homework and new exactly what I wanted and knew what would be a fair deal (for me and the dealership). Their first price sent to me was very good and they made it better without me having to really negotiate. They also offered to show me (via photo and text) a copy of their invoice for the Expedition. The Expedition was delivered to my door. I will definitely recommend to my friends. More

Recommend Amy at Long McArthur took the time to work with me and got me a good deal on a used truck that checked all of my boxes. I didn't feel hassled or press Amy at Long McArthur took the time to work with me and got me a good deal on a used truck that checked all of my boxes. I didn't feel hassled or pressured which has happened in the past with other dealerships. I would highly recommend Amy! More