Long McArthur Inc

I seated the internet for the truck I was wanting. I found it a couple places but Long-McArthur (Malory) was the first to respond with an email and then a follow up phone call. I visited the dealership found it a couple places but Long-McArthur (Malory) was the first to respond with an email and then a follow up phone call. I visited the dealership the next day and they someone waiting to speak with me. I purchased the truck and it was not high pressure and Dan was very helpful. It was a very pleasant experience all the way around. More

After our purchase our farmbureau agent told us we were intitled to a $5oo rebate a sent us the info. We took it to the dealer and were told that they used it to get our price of the car down. But at no ti intitled to a $5oo rebate a sent us the info. We took it to the dealer and were told that they used it to get our price of the car down. But at no time were we informed of the rebate or given the option to use it on the purchase of our car. It was our rebate to use and they used it without our permission. We were very disappointed that it was handled the way it was. Mike Solis was not aware of it and we were very happy with him as our saleperson. We were not happy with the way this was handled, but what do we do about this issue now, they have already used our rebate, not saying we would not have used it on the purchase of the car, but we were not given the chance to decide. I am sure nothing will be done, but wanted to vent our disappointment on how this was handled. More

Monte and Malory were very nice. Monte is probably the most honest salesman I have ever talked with. I was doing a 9 hour away trade with pics only and a phone call. He described many things that I coul most honest salesman I have ever talked with. I was doing a 9 hour away trade with pics only and a phone call. He described many things that I could not see in pics. I didn't do the deal because of it. He knew that I would walk and was still honest. I would use them again. More

Rob was a great and supper friendly! We appreciated the way he worked with us and how he did not pressure us in buying a car. We ended up buying a car and a truck from him! He was able to stay within our b way he worked with us and how he did not pressure us in buying a car. We ended up buying a car and a truck from him! He was able to stay within our budget! We would recomend Rob and this dealership to any of our friends and already have! More

We stopped by to look and compare and ended up with a Ford Explorer! No complaints on the process, was a pleasant experience. Monte Brent was very up front with everything. We would definitely do bus Ford Explorer! No complaints on the process, was a pleasant experience. Monte Brent was very up front with everything. We would definitely do business with you again! More

It would have been nice if we would have been ask if we wanted the extra ins. reather then just adding over 2000.00 on the bill! wanted the extra ins. reather then just adding over 2000.00 on the bill! More

The experience of purchasing the new truck was extremely pleasant and easy for my wife and I. Our time was limited, Bill Rogge made the transaction move as quickly as possible. We are extremely satisfied wi pleasant and easy for my wife and I. Our time was limited, Bill Rogge made the transaction move as quickly as possible. We are extremely satisfied with all aspects of the deal and the new Ford F-150 Platinum. More

Dan was very honest and helpful with all my questions. He returned my calls quickly. He said he'd always try to answer any questions I have. It was a great experience! Thank you Dan! returned my calls quickly. He said he'd always try to answer any questions I have. It was a great experience! Thank you Dan! More

They were easy to work with and took the time to answer all questions as well asletting us take a test drive. We also had a trade in and they were reasonable to work with. We did our homework and knew wh all questions as well asletting us take a test drive. We also had a trade in and they were reasonable to work with. We did our homework and knew what we wanted before arriving and they did not waste our time. More

This was our 2nd trip to Long McArthur after the pleasant experience we had 6 years ago when purchasing a vehicle. We received the same quality service and experience we received last time. We drive over a experience we had 6 years ago when purchasing a vehicle. We received the same quality service and experience we received last time. We drive over an hour to deal with Bill Rogge and we have 3 dealers within 10 miles of our house. Not only do I recommend my family to go there, I recommend my friends as well. Top notch all the way!! More