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Long McArthur Inc

Salina, KS

4.8
1,485 Reviews
Long McArthur has been family owned and operated since 1951, we are currently on our 5th generation. We are Driven to Give Back to our community giving financially to many local charities and like to help out by giving of our time as well. We are the #1 Ford Super Duty dealer in Kansas 3 years running. We like our custom vehicles being a Roush, Shelby, and Custom Off Road Truck dealer. So if you are looking for something special, then check out our vehicles.
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3450 S 9th Street

Salina, KS

67401

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Showing 1,485 reviews

September 07, 2012

I had been searching online for a used truck and found what I wanted at Long McArthur. I called and set up a time for a test drive. When I arrived everyone was very pleasant and helpful from the minute More

by Docholm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 06, 2012

I went into the dealership after being shut down by many dealerships, Larry helped me every possible way he could to get me Into a new car, because my old one was breaking down. I got approved for an amazin More

by Alexis.Kay.Stone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Patrick
September 06, 2012

I do not like the process of buying a car and drove my I do not like the process of buying a car and drove my last truck to 249,000 miles as I was delaying something I dreaded. Long McAurther raised the More

by lvlieger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek and Monte
September 05, 2012

My whole experience with Long McArthur was great. Larry took me seriously and worked very hard to make sure my needs were met. He listened to what items I wanted and kept them as a top priority. The custom More

by heather.culwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 30, 2012

I was lied to about the trade in value for my car. I didnt find out the cost they were going to give me until they had me sign Without explanation. The titling was supposed to mail the title to my sta More

by bfiock1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Finance manager
Sep 14, 2012 -

Long McArthur Inc responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience. We read that you weren't told your trade in numbers before going to Finance, could you give us more details on that because that is not the way we usually do business and would like to resolve that issue. We also read that you are having issues getting your title, we would like to make sure you get that right away. It must be on a used vehicle you purchased and in the state of Kansas you are given 60 days because of the states system. If you let us know your name, we will make sure you are our top priority to get that to the correct address as soon as possible.

August 27, 2012

We arrived to look around and was met in the parking lot by David Askew. The service we received from David Askew was very professional, kind and caring. We were served complimentary drinks while we waite More

by wmmbd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Askew
August 24, 2012

We have dealt with Long McArthur Ford for many years and have always had pleasant experiences with their service and help with purchasing a vehicle. Their parts and service people have always been good to More

by Gary Gragg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Weaverling, Bill Weaverling
August 24, 2012

The customer service we received from David Askew was excellent to extraordinary in my experience dealing with car salesmen. He answered all of our questions and asked the right questions in order to di More

by chaplain_carlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Askew
August 24, 2012

We have worked with Darin Lee on every vehicle we have purchased for years. We feel he is someone you can TRUST! You can go to Darin with complete confidence that he will give you the best deal possible More

by Lynn & Jim Rome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 23, 2012

We brought a vehicle in with the intent to fix, with a huge repair needed, we elected to look into buying a new car. We were pointed to Michaels' direction. He was great to work with, friendly and f More

by jennifer.redenius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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