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Long-Lewis Ford of Prattville
Prattville, AL
129 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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129 Reviews of Long-Lewis Ford of Prattville
July 01, 2021
Thanks to Gina,Sam, forgot the other guy name but thank you all for everything your doing. Was so overwhelmed with my situation of my vehicles. Thanks for taking the time to check everything out! you all for everything your doing. Was so overwhelmed with my situation of my vehicles. Thanks for taking the time to check everything out! More
by Tish
Employees Worked With
Christopher Ouellette
June 01, 2021
I bought my wife a new Ford Edge in 2017. Within the first few months the engine had to be replaced due to defective parts within the motor. It took weeks to get a new engine. Later the brakes go out wh first few months the engine had to be replaced due to defective parts within the motor. It took weeks to get a new engine. Later the brakes go out while traveling down the interstate at 70 mph. It seems Ford didn't have replacement parts designed and reinstalled the same defective brake couplings. Now the brakes have gone out again and I am waiting on a wrecker to come tow the car, I've bought my last FORD. More
by mamorgan
Employees Worked With
Tricia Cutshall, Christopher Ouellette, Pattie-Lane Riethmaier
May 05, 2021
Never do business with this dealership. The sales person Morgan Williams and the used car buyer Mark lied to us on multiple occasions. They did not do what they said they were going to do and they blamed th Morgan Williams and the used car buyer Mark lied to us on multiple occasions. They did not do what they said they were going to do and they blamed the problems on everyone else. Do yourself a favor and find another dealership. More
by patriotnextdoor5
Employees Worked With
Morgan Williams
May 04, 2021
Amanda in service department treats you just like Family maybe even better... I've never had an issue with service. Thanks for everything. Johnny Moncrief Sr maybe even better... I've never had an issue with service. Thanks for everything. Johnny Moncrief Sr More
by Johnny Moncrief Sr
Employees Worked With
Chris Robinson.
March 04, 2021
great service team got me right in and took care of all my concerns even let me know of a issue I didn't know I had thanks long lewis my concerns even let me know of a issue I didn't know I had thanks long lewis More
by baminccars
Employees Worked With
sam lester, Christopher Ouellette, Pattie-Lane Riethmaier
January 16, 2021
Outstanding customer service. Friendly and professional employees. Forth vehicle I have purchased from them and I will return for all of my future vehicle needs employees. Forth vehicle I have purchased from them and I will return for all of my future vehicle needs More
by Richardc0343
Employees Worked With
Stephen Davis, Tricia Cutshall
November 05, 2020
The worst place to buy a vehicle. They will sell you every package they can offer. But its all fake. Warranties from here are a rip off. And they will lie to you about everything. every package they can offer. But its all fake. Warranties from here are a rip off. And they will lie to you about everything. More
by longlewisford
Employees Worked With
Jim misjak , Tricia Cutshall, Jessica White, Christopher Ouellette, Beau Smith
August 12, 2020
Amazing customer service! I had JV Northington assisting me from day one and he was nothing but helpful and patient, he got all my paperwork together quickly, and before I left with the vehicle stopped and me from day one and he was nothing but helpful and patient, he got all my paperwork together quickly, and before I left with the vehicle stopped and took the time to explain all the features of the car to me and made sure the car was fully ready to be driven off the lot. Financing was painless and everything was explained thoroughly by Charley. Being a first time car buyer, I was definitely nervous but I'm extremely happy with the entire experience. They have a great team and I'd definitely recommend this dealership! More
by Angelique
Employees Worked With
JV Northington, Charley Royal
May 23, 2020
Very easy and stress free buying experience Shawn was awesome and we left with two new trucks when time comes to buy another one will definitely go there again awesome and we left with two new trucks when time comes to buy another one will definitely go there again More
by Daniel
Employees Worked With
Shawn Smirnoff
May 11, 2020
This dealer ship was one of the nicest group of individuals. I have never experienced such a group of nice and helpful people. Highly recommended it. individuals. I have never experienced such a group of nice and helpful people. Highly recommended it. More
by jacksonhammock
Employees Worked With
Justin Hall
