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Long-Lewis Ford of Prattville

Prattville, AL

4.8
125 Reviews

2091 Fairview Avenue

Prattville, AL

36066

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125 Reviews of Long-Lewis Ford of Prattville

March 06, 2023

Outstanding service. I was traveling thru Montgomery in my Rv. I began having engine difficulty and was sent to Long Lewis Ford by a local RV dealer. I contacted the truc More

by Jwilliamw04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Danford
Mar 06, 2023 -

Jwilliamw04 responded

Outstanding Service. Amanda Danford was a great help and one of the most professional young ladies any business could have. The work was first class.

Mar 07, 2023 -

Long-Lewis Ford of Prattville responded

Awesome review, Jwilliamw04! :) Amanda is truly outstanding and we're so proud to have her on our team! Thank YOU for taking the time to share with us about your experience with Amanda and our Service Team. We appreciate it more than you know! We look forward to seeing you in again! :)

March 03, 2023

Excellent experience with Michael Smith and the staff. I am a busy person and they respected my time and was very fast and efficient. No games, no pushing sales, just the facts with great service. More

by sjtyus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Smith
Mar 07, 2023 -

Long-Lewis Ford of Prattville responded

Awesome review, sjtyus! We appreciate the kind words and the 5 stars! We look forward to seeing you in again! :)

January 26, 2023

I was visiting from out of state and needed my vehicle serviced. I called Long-Lewis and spoke with very friendly and helpful people. They picked my car up, serviced it and brought it back to me where I w More

by JimA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tricia Cutshall, Amy Lovelace
Jan 31, 2023 -

Long-Lewis Ford of Prattville responded

We are LOVING this review, JimA! :) We appreciate you trusting us with the service on your vehicle. We're glad to hear that you were impressed with our Customer Service as well. Thanks for sharing that with us here! :)

January 26, 2023

Phenomenal ordering, customization, and buying experience! Carlton, Mark, Quin, Sam, and the entire Long Lewis team truly made my buying experience one for the record books! Will definitely be goi More

by Jessie Lynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Deuschle, Carlton Perkins, Sam Laster, Quin, Christopher Ouellette
Jan 31, 2023 -

Long-Lewis Ford of Prattville responded

Awesome review, Jessie Lynn! :) We look forward to having you back in to see us! :)

January 23, 2023

Their customers service is the best. I mean they really go over and beyond to get you into want you want... My sale person was Micheal and the guy in the financial department yall Rock t More

by Cassandra Brackett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal the salesman and its 2 more , Tricia Cutshall, Christopher Ouellette, Amy Lovelace
Jan 24, 2023 -

Long-Lewis Ford of Prattville responded

We appreciate the 5 star review, Cassandra! :) Thank you for taking the time to share with us about your recent experience with Michael. We'll be sure to share your kind comments with him and the rest of the team. :)

December 31, 2022

Great customer service and follow up. Although truck checked out fine and was serviced, Long Lewis still reached out to me to make sure i was satisfied. Im sorry i cant remember the lady’ More

by ssansom6395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Noble and the lady in service department
Jan 03, 2023 -

Long-Lewis Ford of Prattville responded

Thanks so much for the 5 star review, ssansom6395! We appreciate the kind words and we look forward to working together again! :)

December 17, 2022

Excellent service. Great people to work with, especially Amanda..she was fantastic. Will not hesitate to use them again. More

by dgreg2035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda in service.
Dec 19, 2022 -

Long-Lewis Ford of Prattville responded

Thanks so much for the great review, dgreg2035! :) We appreciate the kind review and look forward to working together again! :)

December 14, 2022

Justin Johnson did a great job ! excellent service and very friendly. Will be using them for all my service needs for my truck and car. More

by Kmallenj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
Dec 14, 2022 -

Long-Lewis Ford of Prattville responded

Thanks so much for the awesome review, Kmallenj! We appreciate the kind words and look forward to another opportunity to assist you! :)

November 29, 2022

Long Lewis always does a great job in their service department. Oil changes are quick and staff is very friendly Watiing area is also nice More

by Deena.hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
Nov 29, 2022 -

Long-Lewis Ford of Prattville responded

Thanks so much fort he 4 stars, Deena.hughes! :) We appreciate the kind words and we look forward to seeing you in again! :)

October 31, 2022

I recently purchased a 2022 Ford Maverick XLT at the Long-Lewis in Prattville, Alabama. The team there was and is the most professional in the business. They made an essential and somewhat stressful pur More

by Thomasrichburg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaycob Curlee, Brad Mulligan, Tricia Cutshall, Christopher Ouellette, Amy Lovelace
Oct 31, 2022 -

Long-Lewis Ford of Prattville responded

Thanks so much for the awesome review, Thomasrichburg! :) We appreciate your kind comments and will be sure to share them with the team. Jaycob and Brad are two of the best in the business and we're so grateful to have them on our team. We look forward to assisting you again when you're ready for the next one. Enjoy the new Maverick! :)

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