Long-Lewis Ford of Prattville

Good pricing, great people We had been searching for a truck for about a month visiting 3 local Ford dealers, calling dealers within 100 miles, and on the internet. We really d We had been searching for a truck for about a month visiting 3 local Ford dealers, calling dealers within 100 miles, and on the internet. We really didn't have any luck until we decided to stop at Long-Lewis Ford and speak will a sales rep. Bobby Brown did a fantastic job finding a truck (somewhere in Georgia) that met all of our requirements. We've purchased all but one of our vehicles at Long-Lewis Ford (and it's predecessor Gilmore Ford) since 1987. Good pricing and great people just have us coming back again and again. More

Horrendous service department The Service department forget to replace my engine while servicing my 2017 ford F-150. The engine is damaged and the dealership won’t do anything The Service department forget to replace my engine while servicing my 2017 ford F-150. The engine is damaged and the dealership won’t do anything More

Great customer service They did a great job helping me to pick the right car for me, gave me a very fair trade in value. I love my Mitsubishi. They did a great job helping me to pick the right car for me, gave me a very fair trade in value. I love my Mitsubishi. More

Excellent!!!! I had an awesome experience at Long Lewis, their entire sales team is excellent when it comes to customer service and they understood my needs I had an awesome experience at Long Lewis, their entire sales team is excellent when it comes to customer service and they understood my needs More

Excellent urchasing experience! Overall, this was an EXCELLENT experience. I recently purchased a Ford F-150 from Long-Lewis of the River Region (Prattville). I was most impressed by Overall, this was an EXCELLENT experience. I recently purchased a Ford F-150 from Long-Lewis of the River Region (Prattville). I was most impressed by this dealership from the very beginning. I emailed and texted information before I made a personal visit to the dealership. They were most responsive, responding promptly to every question I asked. Through emails, phone calls, and text messages, I pretty well knew what I wanted before I entered the dealership. What impressed me the most was how promptly they gave me a "bottom line" quote for the specific vehicle that I wanted. There were none of the "games" that I had previously encountered at other dealerships. The purchasing process at Long-Lewis was very upfront and straightforward. Because of some special equipment and options the vehicle was ordered and delivered a few weeks later (7 weeks later, which was within the length of time that they had told me). The dealership kept me informed during the wait period and then delivered the vehicle just as I ordered it. There were no surprises at the time of delivery. Every person that I encountered at the dealership was professional and trustworthy. Purchasing a vehicle is not one of the things I enjoy (based on prior experiences), but this recent purchase at Long-Lewis was excellent. I can highly recommend this dealership. Overall, this was an EXCELLENT experience. Kudos to the group at Long-Lewis of the River Region (Prattville)! More

very poor sales experience Don't go to this dealership towards the end of the month to buy a vehicle. I believe that some of them will say whatever they need to to get the sale Don't go to this dealership towards the end of the month to buy a vehicle. I believe that some of them will say whatever they need to to get the sale in by month end. I have purchased 7 to 10 vehicles from this dealership counting the ones bought from Gilmore before the buyout. I believe they took my trust and past purchases for granted. I truly regret the purchase. More