Back

Long Cadillac - Service Center

Southborough, MA

4.6
84 Reviews

84 Reviews of Long Cadillac - Service Center

Sort by
April 04, 2024

Brian always make it smooth as possible. We show up with a problem and he shows up with a solution. More

by juliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2024

Always professional. Brian always makes us feel welcomed. Never any issues. Are experience is always exceptional. More

by NYBABE214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

Always excellent service. Brian is amazing, professional, very customer service oriented. Long is lucky to have him More

by N.GEORGE.KASPARYAN
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wilcox
March 28, 2024

Very efficient & friendly. Took the time to check everything over for me. Very pleasant customer service More

by JBLINSTRUB11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2024

I have been a repeat customer for decades and always found them to be very professional. Brian Wilcox is awesome to deal with and really shows he cares about the end results to be perfect. More

by eleja64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Excellent service done in a timely manner. Clean and efficient dealership with personable employees. Keep up the good work. More

by JKOWESKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Could not fix problem Could not fix problemshould say it all Waist off time ok More

by TANDJSRX
Recommend Dealer
No
Employees Worked With
Brian Wilcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Wilcox
March 19, 2024

As always - we appreciated the service from the Long Cadillac team - Attention to our needs and fully explain the service, diagnosis and solution. thank you! More

by AMY59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
March 17, 2024

Great service center, accommodating, pleasant and refreshing attitudes with all I spoke with. Thank you More

by MMK212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and courtesy driver
March 17, 2024

Can't go wrong with Long Cadillac. Would no go many where else. Always friendly More

by AE4626B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TOBBY
...
8