Long Cadillac - Service Center

Went in for an oil change and tire issue. Great and fast service! Brian was attentive and kept me informed of the process the whole time! Great and fast service! Brian was attentive and kept me informed of the process the whole time! More

Daryl and everyone there were just great. Have not had a service yet but my expectations are high. I love my xt5, it's beautiful. Have not had a service yet but my expectations are high. I love my xt5, it's beautiful. More

They always go above and beyond to take care of us and always professional, respectful and friendly always professional, respectful and friendly More

There's a Cadillac dealership a 1/4 of a mile away from me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service dept & sales (thank you Ron) is by far not as good as Long. The people at Long Cadillac are Always friendly & helpfull I Bought tires from them & they were within $2 each of the big box store & I know they would be careful with my chrome wheels. The other place could even come close. Also to boot, Long gave me a loner car which the other place never did when I used them. My car is always washed when I leave longs unlike the other place. More

Always responsive to my vehicle problems. I always get a good explanation of what the problem is and what repairs need to be made. I am always satisfied with the results of the repairs and I always get a good explanation of what the problem is and what repairs need to be made. I am always satisfied with the results of the repairs and the timely reports Brian provides. More

The entire service department staff has been outstanding - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's ser - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's serviced here. More

great service as all ways. loaner was nice people are nice. looking forward for the next time loaner was nice people are nice. looking forward for the next time More

Assistant Service Manager Was Very Professional And Honest! The Repairs Greatly Improved My Ride Performance! Honest! The Repairs Greatly Improved My Ride Performance! More

Geat dealership Andrew is awesome to work with and amazing at finding out what rattles in the car. He is honest and never over promises. Great dealership to do business with. amazing at finding out what rattles in the car. He is honest and never over promises. Great dealership to do business with. More

A great dealership with great service, always friendly and helpful and a great value. Convenient to get to and a very comfortable facility. and helpful and a great value. Convenient to get to and a very comfortable facility. More