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107 Reviews of Long Cadillac - Service Center
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September 13, 2024
Have purchase 5 new Cadillacs since 2001. 3 from Ling Cadillac. By far the best sales and service department in New England. 3 from Ling Cadillac. By far the best sales and service department in New England. More
by SEVENTYFERRIN
Verified Customer
September 12, 2024
Vehicle has been unreliable since day one when we bought it at Long. Service was awful seldom able to fix a problem right the first time. Often took 2, 3 or four trips. Sold the car and purchased a Lexus. N it at Long. Service was awful seldom able to fix a problem right the first time. Often took 2, 3 or four trips. Sold the car and purchased a Lexus. No more Cadillacs. More
by Eldo84
Employees Worked With
September 10, 2024
Consistency and reliable. Trust worthy, great service, super convenient and personable. Great location and helpful Trust worthy, great service, super convenient and personable. Great location and helpful More
by CHERYLHAMEL
Employees Worked With
September 08, 2024
Went in for an oil change and tire issue. Great and fast service! Brian was attentive and kept me informed of the process the whole time! Great and fast service! Brian was attentive and kept me informed of the process the whole time! More
by JOELHAYDEN
Employees Worked With
September 01, 2024
Daryl and everyone there were just great. Have not had a service yet but my expectations are high. I love my xt5, it's beautiful. Have not had a service yet but my expectations are high. I love my xt5, it's beautiful. More
by DMSCHOF
August 30, 2024
They always go above and beyond to take care of us and always professional, respectful and friendly always professional, respectful and friendly More
by Heidi Fava
August 26, 2024
There's a Cadillac dealership a 1/4 of a mile away from me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service me in Leominster (Durant's) I travel 25 mins to go to long for the service & to buy/lease my car. I tried the other place many times but the service dept & sales (thank you Ron) is by far not as good as Long. The people at Long Cadillac are Always friendly & helpfull I Bought tires from them & they were within $2 each of the big box store & I know they would be careful with my chrome wheels. The other place could even come close. Also to boot, Long gave me a loner car which the other place never did when I used them. My car is always washed when I leave longs unlike the other place. More
by ztbird13
August 23, 2024
Always responsive to my vehicle problems. I always get a good explanation of what the problem is and what repairs need to be made. I am always satisfied with the results of the repairs and I always get a good explanation of what the problem is and what repairs need to be made. I am always satisfied with the results of the repairs and the timely reports Brian provides. More
by CELTICS1969
August 22, 2024
The entire service department staff has been outstanding - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's ser - beyond TOP NOTCH!! Very professional, courteous and friendly. I have been a service customer since 2016 and will continue to have my Escalade's serviced here. More
by Mark Hooper
August 21, 2024
great service as all ways. loaner was nice people are nice. looking forward for the next time loaner was nice people are nice. looking forward for the next time More
by Michael
Employees Worked With
