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Long Cadillac - Service Center

Southborough, MA

4.6
84 Reviews

84 Reviews of Long Cadillac - Service Center

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July 19, 2024

They have always done an excellent job of maintaining my 1999 Cadillac. Top notch service More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2024

The people are very accommodating and helpful. We feel we can call them with any questions we might have. More

by RPAP61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tohm Palaima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2024

Always happy with Brian’s service; always quick to get back to me and addresses my concerns More

by Jessica Kalagher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

Very professional. Courteous and helpful. The service was performed in a timely fashion at a reasonable price. More

by MRDKC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2024

Great people that are always friendly and always deliver. Knowledgeable and experienced and offer a great value for the services they provide. More

by PI_ZETA1169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2024

Professional. Prompt attention. Polite knowledgeable staff. Clean and immaculate facility. Would recommend to anyone needing Cadillac service. More

by GTOOD4280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

I called for service when my car was stalling every time I stopped. One service agent told me he wasn't sure when they could look at it because they were booking over a week out. When I called and spoke to More

by JEANNE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Morse
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Brian Wilcox is very easy to work with in service of our Caddy. Always friendly. More

by VPSMARRELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Dudyak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Parker always gives good service,Darryl Dudyak great to buy a car from we bought 3
June 15, 2024

I brought my card in for an oil change and tire rotation. As usual the service was great and speedy. More

by ALPHADOCS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

This was a very challenging repair, Brian was helpful during this process. Thank you Brian. More

by fwiniker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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