Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Long Cadillac
Southborough, MA
136 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 136 reviews
May 31, 2024
No pressure,helpfull salesman,easy to work with and very knowledgable about the cars options knowledgable about the cars options More
by rjm11254
May 24, 2024
Service is the most important factor for most people. If a dealer provides good service customers will remain loyal. If I can not get good service from Cadillac dealers, I will buy a car with a dealer pr If a dealer provides good service customers will remain loyal. If I can not get good service from Cadillac dealers, I will buy a car with a dealer providing good service. More
by Iraj Gashgaee
Verified CustomerEmployees Worked With
May 22, 2024
Great! Bruno was comfortable to work with, vehicle knowledge excellent! I would highly recommend this dealership !! Bruno was comfortable to work with, vehicle knowledge excellent! I would highly recommend this dealership !! More
by hutch.stella
Employees Worked With
May 21, 2024
Darryl spent extra time with me when I came to get the car to go over the user interface in the car to make sure I was comfortable with the car before I left the dealership. I had a long comfortable drive car to go over the user interface in the car to make sure I was comfortable with the car before I left the dealership. I had a long comfortable drive as a result which also made me feel good about what I had just purchased. More
by cbp427@comcast.net
Employees Worked With
May 19, 2024
Excellent service, everyone I deal with is friendly and very helpful. I trust their work and always feel comfortable with their recommendations. Jody is exceptional very helpful. I trust their work and always feel comfortable with their recommendations. Jody is exceptional More
by bill
May 17, 2024
Great and clean dealership with kind people all around. Bruno was incredibly helpful, reaching out to my insurance and being quick to answer any and all questions. Great experience, would highly recommend Bruno was incredibly helpful, reaching out to my insurance and being quick to answer any and all questions. Great experience, would highly recommend More
by ianchilderscg
Employees Worked With
May 17, 2024
Bruno was a pleasure to work with! Very attentive without being pushy. Very knowledgeable and patient and willing to take plenty of time to answer all of my questions. I was very grate Very attentive without being pushy. Very knowledgeable and patient and willing to take plenty of time to answer all of my questions. I was very grateful for his kind assistance. More
by CMC1
Employees Worked With
May 17, 2024
Phenomenal! Incredible service, personal attention, went above and well beyond my expectations! Can't say enough about Tohm and Jimmy: true professionals, ma Incredible service, personal attention, went above and well beyond my expectations! Can't say enough about Tohm and Jimmy: true professionals, made me feel right at home with the whole process. It's all the little things that make the difference. You can tell that everyone at Long Cadillac truly enjoys interacting with their customers. This dealership just does it right. More
by pauljuliuspeter
May 12, 2024
I have been a long Cadillac client for 20+ years they are OUTSTANDING!! Darryl is GREAT. Great follow-up, service department is excellent. Great business ! William Shannon are OUTSTANDING!! Darryl is GREAT. Great follow-up, service department is excellent. Great business ! William Shannon More
by WLS
May 12, 2024
Extremely disappointed don't plan on doing business again salesman Ron was great though won't go unless warranty salesman Ron was great though won't go unless warranty More
by ljames4653
Employees Worked With
