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Long Cadillac
Southborough, MA
136 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 136 reviews
August 01, 2024
Great place to have your car serviced. Very professional auto technicians and service consultants. Highly recommend Long service. Very professional auto technicians and service consultants. Highly recommend Long service. More
by MMAZUROSKI
Verified Customer
July 26, 2024
Jody was excellent about keeping me informed, what the issues were and the costs. Car delivered as promised issues were and the costs. Car delivered as promised More
by JIMSGRANMA
July 25, 2024
Ron, the salesman that we dealt with was helpful and kind. He made the entire process painless. His boss was also very kind and easy to deal with. We left feeling very satisfied with our experience and kind. He made the entire process painless. His boss was also very kind and easy to deal with. We left feeling very satisfied with our experience and our new car. More
by VOLKS1956
July 25, 2024
BriAn is always pleasant and professional. He keeps track of all my service records refers back much like a doctor to ensure that nothing gets missed, it’s a pleasure to work with him. The dea He keeps track of all my service records refers back much like a doctor to ensure that nothing gets missed, it’s a pleasure to work with him. The dealership is lucky to have such an employee. More
by GAYLEDONNELL
Employees Worked With
July 23, 2024
I always get great service from Brian. He does a great job and I’m pleased to do business with him. He does a great job and I’m pleased to do business with him. More
by JTOLEARY0
July 21, 2024
From the beginning of our journey through the repair process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly ma process, the service team made the transition easy and informative. Our Escalade was repaired and our extended warranty was negotiated thoroughly making the service simple and hassle free. Additionally the loaner vehicles were a joy to drive making our situation much more bearable. Thank you to the entire team at Long Cadillac for a most pleasant experience. Jeff and Diane Underwood More
by Jeff
July 19, 2024
It’s always pleasant going into the dealership. Brian greets me and asks what I need cause I just drop in with issues. Brian greets me and asks what I need cause I just drop in with issues. More
by SDYMEK1
July 19, 2024
Not impressed at all with the final sales. They didn’t call back as promised. I had to call for updates on my registration. When I asked why they didn’t call back, they said in a text they wer They didn’t call back as promised. I had to call for updates on my registration. When I asked why they didn’t call back, they said in a text they were busy with customers!!!!!! Really I’m a customer. They got the check and didn’t give a care about finishing the deal. Never again will I do business there. It’s got to be the worst sales manager I’ve ever had. More
by otisbrink
July 19, 2024
Good experience. Very low pressure environment, friendly, easy to work with. Good inventory of vehicles. Very low pressure environment, friendly, easy to work with. Good inventory of vehicles. More
by MRJEFFMANNING
Employees Worked With
