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Long Cadillac
Southborough, MA
150 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 150 reviews
October 27, 2024
Called service with a sunroof that would not open. Scheduled an appointment. Jody had a loaner waiting for me. Fixed my sunroof changed my oil rotated my tires. Did it in a timely manor. Scheduled an appointment. Jody had a loaner waiting for me. Fixed my sunroof changed my oil rotated my tires. Did it in a timely manor. More
by Jeffrey53
Verified CustomerEmployees Worked With
October 24, 2024
Very good , had appointment but had to bring it in and they were able to take care of it they were able to take care of it More
by CHERYLBURKHEAD
October 23, 2024
Longs sales staff greeted me quickly and very politely. Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle More
by jamesgolden0
Employees Worked With
October 20, 2024
Long Cadilac was helpful having me reach my goal of my monthly payment and supplying a overall good deal on a 2023 Cadillac monthly payment and supplying a overall good deal on a 2023 Cadillac More
by mark.fontaine
October 19, 2024
It was hard to contact service. When I first called for service I was on hold for a while then when someone picked up it was sales. Trying to get a progress on my car was like pulli When I first called for service I was on hold for a while then when someone picked up it was sales. Trying to get a progress on my car was like pulling teeth only one person could talk to me. I understand they want the personal service but anyone should be able to answer a simple question. They were excellent on explaining things when I had ahold of them. When I went to pick it up I went to the desk they made me go to the service bay then back to the desk and once again only Brian could help me. The repair went well this time unlike last time. I then went to get more car wash the person I felt with did not know if they had it. I was very surprised and pleased that they let me have it. I was willing to pay. More
by Jimbo
October 17, 2024
Knowledgeable staff. Transaction was quick and easy with fair pricing on my new vehicle. Highly recommend. Transaction was quick and easy with fair pricing on my new vehicle. Highly recommend. More
by jshafferman
Employees Worked With
October 11, 2024
Bruno has been nothing short of remarkable during my time here at Long Cadillac. Friendly, knowledgeable, and straight to the point without beating around the bush. Couldn't have asked for a better sales per here at Long Cadillac. Friendly, knowledgeable, and straight to the point without beating around the bush. Couldn't have asked for a better sales person! More
by Jvg5243
Employees Worked With
October 08, 2024
Long Cadillac is the best! The entire staff at Long Cadillac are outstanding, From the salesman (never pushy), to the mechanics, to the service department. Andrew, Brian and Bo The entire staff at Long Cadillac are outstanding, From the salesman (never pushy), to the mechanics, to the service department. Andrew, Brian and Bob- always available when you need them, they are honest and they make sure your vehicle gets the attention and service it needs. Can I rate the staff and the dealership 11 stars? Thanks, they truly are top notch! More
by cadillaccandy
October 05, 2024
Both cars have taken care of it within 2 weeks after I had to reschedule 2 times. They were very kind about it. My Vette is running well after some fuel injector work. Thanks Jody had to reschedule 2 times. They were very kind about it. My Vette is running well after some fuel injector work. Thanks Jody More
by gglee
Employees Worked With
October 02, 2024
Bought 2nd XT5 from Hank Landry. Very easy to deal with. At least 15 words. Very easy to deal with. At least 15 words. More
by SHANE58
Employees Worked With
