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Long Cadillac

Southborough, MA

Overview
Employees
Reviews
Vehicles
4.7
135 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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218 Turnpike Rd. (Rt. 9)

Southborough, MA

01772

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Showing 135 reviews

March 14, 2024

Everybody was pleasant, but perhaps a bit over-busy. Of the four fit & finish items I came in for, two were done right. The other two are disappointments, and I hope they ultimately figure out how to More

by CBARRY415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Morse
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Mar 19, 2024 -

Long Cadillac responded

We will continue to monitor any updates from Cadillac that will resolve the charging door alignment and when we have direction from Cadillac, we will schedule the repair.

Mar 20, 2024 -

Long Cadillac responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We will continue to monitor any updates from Cadillac that will resolve the charging door alignment and when we have direction from Cadillac, we will schedule the repair. We sincerely value your business and look forward to your next visit!

January 07, 2022

Continuously excellent service with there concern for the customer. I had work done on my older Cadillac and it was teated with care and respect. More

by alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Wilcox, Service Manager
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March 18, 2018

Great ! Long Cadillac provided truly the best car buying experience I have ever had. I was able to work directly with the General Sales Manager so there was n More

by CTS V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Tahajian
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March 19, 2017

Purchase pre-owned Subaru Outback from Long Cadillac Enjoyed an excellent sales experience. Long Cadillac went the extra distance to delight us, including installing a timing belt on the car, at no addit More

by jrpmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tohm Palaima, Mike Keeney, Ron Mazurek, Jim Golden
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September 26, 2011

I have been using Long Cadillac as my only dealer for service since I bought my 2010 Cadillac SRX from another dealer in Massachusetts in October of 2009. It has been 3 years of top notch customer servic More

by sdoherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Ron, Thom
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