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Long Cadillac
Southborough, MA
136 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 136 reviews
May 05, 2024
Both Darryl and Joe in finance were excellent to deal with. All around great experience. with. All around great experience. More
by PLECHIARO
Verified Customer
May 01, 2024
Excellent communication, great service. Jody explained everything to me, and the gentleman were also very nice when I picked up my car. Jody explained everything to me, and the gentleman were also very nice when I picked up my car. More
by dlizotte2319
Employees Worked With
April 30, 2024
The service department is excellent. A no pressure atmosphere and the staff is very professional and the price of the service is very competitive. Bring the vehicle for service you are v A no pressure atmosphere and the staff is very professional and the price of the service is very competitive. Bring the vehicle for service you are very confident because they are very knowable about the cars. More
by sfs14
Employees Worked With
April 30, 2024
They are professional and made this purchase so easy! From the first phone call to the signing of the papers to the time I picked up the vehicle. The entire sales staff was wonderful and a pleasure to w From the first phone call to the signing of the papers to the time I picked up the vehicle. The entire sales staff was wonderful and a pleasure to work with. I have nothing but good things to say. They kept me advised of the status of my vehicle order as it was being made. I will recommend friends. More
by lafrance_cindy
April 29, 2024
Oil change was too expensive for me I won’t b back for that service for that service More
by KARENG590
April 28, 2024
Over the past 10 years we have purchased 3 automobiles from Long Cadillac : Exceptional care from the entire Team. : From Sales to Finance to Service . We’ll be back from Long Cadillac : Exceptional care from the entire Team. : From Sales to Finance to Service . We’ll be back More
by pjconn76
April 24, 2024
I have been having my service done by Longs for many years and continue to return because of the people. Recently I needed to purchase a car and did not look further than Longs. Purchasing a car was years and continue to return because of the people. Recently I needed to purchase a car and did not look further than Longs. Purchasing a car was not something I truly wanted to do, but Darryl handled everything very well and was kind and funny which was appreciated. I will continue to work with Longs. More
by KARIN_BERBERIAN
April 24, 2024
It was a great experience. I love my car it was a seamless experience Thank you I love my car it was a seamless experience Thank you More
by bball.mom
Employees Worked With
April 21, 2024
They don’t have experts to fix few issues! I spent thousands (1000s) of dollars to fix an issue. I was given back the car saying they can’t fix it!!!! Had to leave the car for months. I g I spent thousands (1000s) of dollars to fix an issue. I was given back the car saying they can’t fix it!!!! Had to leave the car for months. I got the loaner car yes but it’s shame on them they couldn’t fix the real problem. If I ask why they were asking me to spend an additional $$$! It came to a point where I was asked to spend another 3k! I said enough and got the car back. I spent around 10,000$ in last couple of months!!! Shaming point is I got the car with more problems than what I asked them to fix!!!!! More
by Bala
April 19, 2024
My vehicle was troubleshot , repaired and delivered back to me in a few short hours Brian Wilcox ALWAYS works diligently to insure my car is ready as quickly as humanly possible ! Thanks for great Cus to me in a few short hours Brian Wilcox ALWAYS works diligently to insure my car is ready as quickly as humanly possible ! Thanks for great Customer Service ! More
by kholmes5
Employees Worked With
