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Long Cadillac
Southborough, MA
150 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 150 reviews
January 02, 2025
I recently had an issue with my vehicle’s oil pan that was damaged at a local mechanic, so I decided to bring it to this Longs service department for repairs. From start to finish, the experience was outs was damaged at a local mechanic, so I decided to bring it to this Longs service department for repairs. From start to finish, the experience was outstanding. The service team was professional, courteous, and efficient in diagnosing the problem. They explained the situation clearly, including what needed to be done to properly repair the oil pan. What impressed me the most was their attention to detail and the quality of the repair work. The oil pan was thoroughly fixed, and I haven't experienced any issues since. The dealership’s service department kept me updated throughout the process. I felt reassured knowing my car was in the hands of a reputable team that takes pride in their work. Overall, I’m extremely satisfied with the service and would highly recommend this dealership’s service department for any repairs. More
by 93levy-logical
Verified Customer
December 30, 2024
This was our 3 rd Cadillac from Long and again it was a great experience. No hassle. Real easy dealing with everyone. Salesman Hank was great as everyone involved was great Car is also great Thanks Ma great experience. No hassle. Real easy dealing with everyone. Salesman Hank was great as everyone involved was great Car is also great Thanks Marie & Leo Lamanuzzi More
by LEOMICKEYLAM
Employees Worked With
December 22, 2024
Mice ate our wires. Quality work was done as usual & Jody had it completed quicker than we expected. Quality work was done as usual & Jody had it completed quicker than we expected. More
by ANDREABONOLDI
December 22, 2024
Fantastic service! Brian and Andrew always go above and beyond to provide 5 star service! Brian and Andrew always go above and beyond to provide 5 star service! More
by ROCCO.DEVITO
December 22, 2024
The guys in the service department went above and beyond to help me out Thanks again to help me out Thanks again More
by trenholmconstrustion
December 22, 2024
Bryan immediately received me, recognized my appt. Requests. He came back to lounge reviewed my options with costs . Then carried out work and gave me excellent results of work and costs. Requests. He came back to lounge reviewed my options with costs . Then carried out work and gave me excellent results of work and costs. More
by AMBERLEEJONES
December 20, 2024
Service was quick and easy! Did a wonderful job too! I will definitely be going back in the future if needed! Did a wonderful job too! I will definitely be going back in the future if needed! More
by Bjuliano
Employees Worked With
December 13, 2024
Service is always as promised. The people that work there are always respectful and the facility is clean . The people that work there are always respectful and the facility is clean . More
by PAULAHICKEY
Employees Worked With
December 13, 2024
Seems good, but it took too long to fix my car. Better luck next time. Better luck next time. More
by JSR.KEOGH
Employees Worked With
December 10, 2024
Sales man was Hank really nice guy it's a nice dealership to do business with dealership to do business with More
by robinlynn357
Employees Worked With
