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Long Cadillac
Southborough, MA
135 Reviews
The team at Long Cadillac would like to welcome you to our dealership in Southborough, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Southborough, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Southborough count on the high-quality vehicles and services found at Long Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 135 reviews
November 20, 2024
Long Cadillac was easy to work with, knowledgeable, and efficient. They were all friendly, helpful and what a classy dealership. Darryl Dudyak helped make the decision to buy a new to me car so easy. Bruno efficient. They were all friendly, helpful and what a classy dealership. Darryl Dudyak helped make the decision to buy a new to me car so easy. Bruno in financing worked to find the lowest interest rate. I would recommend them to anyone. More
by bherget2
Verified Customer
November 19, 2024
Jody, was excellent and very responsive and a pleasure to work with and enjoy the relationship with the service guys and Darryl in Sales work with and enjoy the relationship with the service guys and Darryl in Sales More
by JMAZZA1
November 02, 2024
Longs was super efficient and Brian Wilcox when above to make sure everything was right and on time make sure everything was right and on time More
by jamesgolden0
Employees Worked With
Other Employees :
Bruno
November 02, 2024
Great people, from sales to service. Looking forward to purchasing next vehicle. Definitely recommend this dealership. Looking forward to purchasing next vehicle. Definitely recommend this dealership. More
by BOBMINARIK
November 01, 2024
Long Cadillac has the best people working there, but we are still waiting for the $75 gift card. We were promised for taking a test drive before we ordered our car. It will be a year this month. Have notif are still waiting for the $75 gift card. We were promised for taking a test drive before we ordered our car. It will be a year this month. Have notified our sales team and the general manager but still no results More
by HAIRYDAN59
October 27, 2024
Called service with a sunroof that would not open. Scheduled an appointment. Jody had a loaner waiting for me. Fixed my sunroof changed my oil rotated my tires. Did it in a timely manor. Scheduled an appointment. Jody had a loaner waiting for me. Fixed my sunroof changed my oil rotated my tires. Did it in a timely manor. More
by Jeffrey53
Employees Worked With
October 24, 2024
Very good , had appointment but had to bring it in and they were able to take care of it they were able to take care of it More
by CHERYLBURKHEAD
October 23, 2024
Longs sales staff greeted me quickly and very politely. Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle Then asked how they could help me they wanted to know how I used the vehicle so that they could make sure that I got a right vehicle More
by jamesgolden0
Employees Worked With
October 20, 2024
Long Cadilac was helpful having me reach my goal of my monthly payment and supplying a overall good deal on a 2023 Cadillac monthly payment and supplying a overall good deal on a 2023 Cadillac More
by mark.fontaine
October 19, 2024
It was hard to contact service. When I first called for service I was on hold for a while then when someone picked up it was sales. Trying to get a progress on my car was like pulli When I first called for service I was on hold for a while then when someone picked up it was sales. Trying to get a progress on my car was like pulling teeth only one person could talk to me. I understand they want the personal service but anyone should be able to answer a simple question. They were excellent on explaining things when I had ahold of them. When I went to pick it up I went to the desk they made me go to the service bay then back to the desk and once again only Brian could help me. The repair went well this time unlike last time. I then went to get more car wash the person I felt with did not know if they had it. I was very surprised and pleased that they let me have it. I was willing to pay. More
by Jimbo
