Long Beach BMW - Service Center

Excellent service The staff was fast, and friendly.. every time I take my car to the dealership for wherever reason I always come back extremely satisfied and pleased t The staff was fast, and friendly.. every time I take my car to the dealership for wherever reason I always come back extremely satisfied and pleased that I did the right choice More

Excellent Service from Tom Everyone at LB BMW is extremely helpful, but Tom Miller goes over and beyond to make all of just clients feel like LB BMW is more than just a car deal Everyone at LB BMW is extremely helpful, but Tom Miller goes over and beyond to make all of just clients feel like LB BMW is more than just a car dealership. Having someone as friendly and helpful as Tom makes everyone feel welcome. I truly trust my car in his hands. More

Long Beach BMW service I have no problem recommending Long Beach BMW for servicing your BMW. My services advisor Brian Woolverton is great. He has a great knowledge a I have no problem recommending Long Beach BMW for servicing your BMW. My services advisor Brian Woolverton is great. He has a great knowledge and passionate about BMW cars. I've been taking my M3 there for years and have never had a bad experience. More

Bryan Morgan is #1 in my World! I only take my BMW to Long Beach BMW for service with Bryan Morgan! He is the most knowledgeable, professional, sweetest, and always keeps his promise I only take my BMW to Long Beach BMW for service with Bryan Morgan! He is the most knowledgeable, professional, sweetest, and always keeps his promise. When I set an appointment, he is ready for me and my car is finished before or exactly as promised. His communication skills are the best of any service writer in the business, and I was in the BMW business for 18 years! He is the very BEST in the Business!!! More

Service was very professional and efficient My experience with The Long Beach BMW service department was excellent. My service advisor Arthur Smith was very professional and accommodating. My en My experience with The Long Beach BMW service department was excellent. My service advisor Arthur Smith was very professional and accommodating. My entire experience from start to finish was a very easy process including the car rental. I would definitely recommend this dealer to a friend or family member. Customer service is very important to me, and they were able to meet my needs. More

Service The service was was in and out. Also, the staff were very helpful and attentive. In addition, the waiting area was clean, comfortable and free Wifi. The service was was in and out. Also, the staff were very helpful and attentive. In addition, the waiting area was clean, comfortable and free Wifi. More

Servicing my M5 I brought my M5 in for service to Long Beach BMW (where I purchased my car). As usual the service advisory staff is a crack bunch, my advisor Miguel R I brought my M5 in for service to Long Beach BMW (where I purchased my car). As usual the service advisory staff is a crack bunch, my advisor Miguel Rivera is a great guy & I can trust his counsel. This is my favorite BMW dealership & has remained so since my initial contact over a decade ago. The work is always superb... I have only one complaint; BMW has hiked service prices into the stratosphere -- the last time I was in for service I received a quote in the low $300's for a spark plug replacement and that price was up over $600 upon my latest visit (in less than a year). Spark plugs have remained the same price for many many years & inflation accounts for only a small percent of that increase. To be clear, this is a BMW brand issue, not a Long Beach BMW problem... More

Excellent Service This dealership has been one of the best experiences from buying to service to parts I have ever had in my many years of vehicle ownership. They have This dealership has been one of the best experiences from buying to service to parts I have ever had in my many years of vehicle ownership. They have more than once found things broken that I didn't even realize and fixed under the warranty. More

Best Service Advisor! Check engine light went on Monday morning and was able to get an appointment at 3pm that afternoon. Dropped my care off at noon and the advisor seeme Check engine light went on Monday morning and was able to get an appointment at 3pm that afternoon. Dropped my care off at noon and the advisor seemed to think it was just a sensor. He was correct and had my car serviced and ready to be picked up by 3:30 the same afternoon. Thank you Bryan Morgan!!! You are definitely the most courteous and knowledgeable service advisor I have dealt with at Long Beach BMW. More

Wonderful Customer Service! Fixed my bumper, looks new! Vince was and always will be my service agent. He was extremely helpful, timely, and knowledgable I scheduled my maintenance and a bumper repair whi Vince was and always will be my service agent. He was extremely helpful, timely, and knowledgable I scheduled my maintenance and a bumper repair which turned out beautifully.My car looks brand new again. I am a very satisfied customer! More